KB

Krzysztof Bubienczyk

United Kingdom

Reviews

Review of PureGym UK


Rated 1 out of 5 stars

So messy

So messy, hard to find pair of dumbbells
They never where they should be
Water pressure low and can not set temperature
Drinking station leaks, carpet around it wet and stinky
Showed up in the morning and door were locked, just wasted my time
Could stay in the bed longer

15 September 2025
Unprompted review

Reply from PureGym UK

Hi Krzysztof - Thanks for taking the time to leave this review, we are sorry to see this is 1 star. It is in the gym rules that members should return their own weights or risk suspension, but at peak times especially it can be hard to police this. However, staff on site do everything they can while we also have CCTV monitoring the free weights and are looking for new ways to combat this. We would like to assure you that we are working alongside the contacted cleaning team and facilities management, to ensure concerns are addressed in club. We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym