Reply from PureGym UK
Hi Rigers - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We do our absolute best to respond to members as soon as possible. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment, we are pleased to see this is 5 stars. Thanks, PureGym