CU

customer

United Kingdom

Reviews

Review of PureGym UK


Rated 4 out of 5 stars

the stand by mode is nice but confusing…

the stand by mode is nice but confusing to turn it back on for the new enrolls

18 December 2025

Reply from PureGym UK

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. Logging out and back in can resolve most App issues. If you continue to experience problems, please don’t hesitate to reach out directly to Member Services team, and they’ll be more than happy to assist you. We hope you enjoy your time at the gym, and thank you for your patience! Thanks, PureGym