Chloe Lee

Ordered and was told the delivery team would take it upstairs. On arrival the delivery time were asking for an extra £20 to take it up! They asked for proof of being told they’d take it upstairs, showed them and their excuse was that the message was from another person (it wasn’t this is who I placed the order through). We said ‘take it back then’ and they then demanded we pay the delivery fee and ‘we’re not leaving until we get it’.
Whole thing is just dodgy asf!