I've been a user before hoping to use the cards to keep in touch with folks but did not maintain my intent. This time I wanted my lover and best friend to know how I feel in this multi-dimensional sh... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have never had such great communications when dealing with a company. Not only were they able to sort our problem, but were very quick in doing so, made us feel like valued customers rather than a... See more
Company replied
I had a problem with my credit card being able to complete my subscription. However, Kris responded very quickly to my email and did a super great job of getting me through this ….several emails later... See more
Company replied
123cards make my experience great in so many ways. First of all their e-cards are innovative, beautiful, funny, tasteful, and a great selection! Also, many cards are so thoughtful like for special oc... See more
Company replied
Company details
Written by the company
A quality selection of birthday eCards and other greeting cards to suit any occasion. Send an instant eCard to your friends and family with 123cards.com.
Contact info
Denmark
- 123cards.com
4.5
Excellent
2k reviews
Replied to 90% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The convenience of using 123Cards is…
The convenience of using 123Cards is important to me. It is very easy to compose a card just the way you want it. 123Cards is very user friendly in that I can locate an e-address and easily insert it into the information to send the card. I wish there were more colors for texts rather than just black. And, I would really enjoy more "spiritual" based cards...not religious, but cards that reach the spirit!
31 March 2026
Unprompted review
Reply from 123cards.com
Dear Paula,
Thank you for your review. We aim to make creating and sending cards as convenient and easy as possible, so we're really glad to hear that’s exactly what you experienced.
We truly appreciate your suggestions as well. We’re continuously adding new cards and features to our site to make our customers happy. Your ideas about more text colour options and spiritual, non-religious cards are really helpful to us, and we'd love to hear more details on the types of cards, you'd like to see.
Please feel free to reach out to us by contacting us through the Help Center or by replying to any email we've sent.
Warm regards,
Kris
Great cards
There are so many lovely cards to choose from and so easy to edit and send them
31 March 2026
Unprompted review
Reply from 123cards.com
Dear Ian,
Thanks for leaving a review! So happy to hear that you like the our selection of card designs and are enjoying the easy sending.
We hope to see you back on our site again soon!
Warm regards,
Kris
Cards ok but I made an error
Cards ok but regrettably the annual charge which seems automatic at over £59 surprised me and I would have not have used them
123 have quickly responded and have kindly resolved all of my issues which were probably been caused by me. I have absolutely no complaint and as I mentioned the ecard was excellent and well received .
20 March 2026
Unprompted review
Reply from 123cards.com
Hi Michael,
Thank you for taking the time to leave a review, and we're really glad you enjoy the cards.
I can certainly appreciate that a membership charge is an unwelcome surprise if you're not expecting it. We do display this clearly during sign-up, but we completely understand that things can be easy to miss when you're in a hurry to get a card sent.
That's why we also send a confirmation email straight away. As the account was registered with your wife's email address, the confirmation landed in her inbox rather than yours.
I'm really glad you got in touch with our customer support team and that we were able to sort everything out for you straight away.
As we mentioned, a membership isn't necessary to enjoy our premium cards — you can always send individual cards on a pay-as-you-go basis, or use our basic cards completely free.
We hope to see you back the next time an occasion calls for a special card!
Best wishes,
Julie
Very ready and convenient for use
Very ready and convenient for use
Handy and safe to use
29 March 2026
Unprompted review
Reply from 123cards.com
Dear Graham,
We’re so happy to hear you’re enjoying the convenience of 123cards for easily and safely sending your greeting cards.
Thank you for using our site and services.
Warm regards,
Kris
couldn't tell which cards were free
couldn't tell which cards were free. didn't appreciate that. Also, my niece said it was going to charge her $5.99 to send a thank you back. That's terrible.
26 March 2026
Unprompted review
Reply from 123cards.com
Hi Karen,
Thank you for your review. I hope my email has reached you, but I am also sharing the information here just in case.
Just to reassure you: Your card was sent completely free of charge. Our free Basic ecards can always be sent at no cost — you can recognize them by their smaller format with ads featured alongside, and as a good rule of thumb they can be found at the bottom of the category. You will also see the option to send for free on the page where you fill in the card.
As for your niece, recipients are never charged to view their card. The sender’s email address is included with the card so recipients can easily get in touch directly at no cost. If she saw a charge, she would have been looking at a premium card option — but there are of course always free cards available too.
Please don't hesitate to reach out through our Help Center if we can help — we're always happy to.
Best regards,
Julie
The programs are very easy to use and…
The programs are very easy to use and they make a marked impression on those I send them to.
26 March 2026
Unprompted review
Reply from 123cards.com
Dear Ronald,
Thank you for sharing this! It's wonderful to hear that the cards make a great impression on their recipients.
We appreciate your support and look forward to seeing you on-site again soon.
Warm regards,
Kris
I appreciate very much that you sent…
I appreciate very much that you sent me an reminder that my brother's birthday was coming up 👍The different fonts to choose from and how to personalize the card with balloons
25 March 2026
Unprompted review
Reply from 123cards.com
Dear Josephine,
We’re so glad to hear the birthday reminder was helpful and that you enjoyed the various options to personalize your card. We hope your brother was pleased with the card too.
Thank you for using 123cards! We hope to see you back for the next special occasion.
Warm regards,
Kris
Initial impressions are good however I…
Initial impressions are good however I have cancelled subscription (used trial) and despite I am now charged £59.88 for something I have cancelled ( 123C-17500656851 ) used online form to contact the company - there is no phone number at all or online chat to speak to the customer service. The monthly price they show is £4.99 so I would expect at least the difference to be paid back. Just be careful with this site and trial option as a single card can become expensive disaster.
23 March 2026
Unprompted review
Reply from 123cards.com
Hi Marcin,
Thanks for your review — we’re sorry this experience felt frustrating.
We’ve looked into your case and can see that the subscription renewed automatically after the 7-day trial, as outlined during sign-up and in the confirmation email sent at the time.
That said, once you reached out, we did our best to resolve things quickly by switching your plan to monthly, refunding the difference, and making sure your membership is now cancelled with no further charges.
We always aim to be fair and helpful, and we appreciate you giving our service a try.
If there’s anything else we can do for you, just let us know.
Kind regards,
Julie
A very convenient and easy way to keep in touch
A very easy and convenient way to send good wishes to family and friends no matter where they are at any time.
Always appreciate the time saving opportunity to create cards for any propose and send quickly. No concerns about post timing for appropriate and timely arrival.
25 March 2026
Unprompted review
Reply from 123cards.com
Hi,
Thank you for taking the time to share your experience!
It’s great to know that we can help you stay connected with your family and friends, no matter where they are, and make those special moments a little easier to share. We are happy to be your go-to source for a easy, convenient and reliable card service.
We truly appreciate your support. Thank you again for using 123cards.
Warm regards,
Kris
I have used 123cards for years
I have used 123cards for years. Thanks for the access.
18 March 2026
Unprompted review
Reply from 123cards.com
Dear Wayne,
Thank you so much for sticking with us over the years. We're thrilled to have you as part of the 123cards community!
Warm regards,
Kris
Reply from 123cards.com
Dear Howard,
Thank you for the kind feedback. We're glad you found 123cards quick and easy to use.
We hope to see you back the next time you'd like to send a special greeting card.
Warm regards,
Mandy
123cards
I’ve been using 123cards for a number of years and love all the funny cards! I would love to see more new ones as I’m running out of new cards to send my friends! As a subscriber I have access to all the cards and love the funny ones!
16 March 2026
Unprompted review
Reply from 123cards.com
Dear Peggy,
Thank you for your continued support over the years. It really means a lot to us!
We're so glad you’re enjoying the funny cards. We’re always adding new ones, so there will be plenty more to share with your friends.
If you have any particular requests for new cards, please feel free to let our customer support team know. We can them take them into consideration when developing the next cards.
Warm regards,
Kris
The person I sent the card to doesnt…
The person I sent the card to doesnt have an email only his physical so does he still receive the ecard I I sent him?
17 March 2026
Unprompted review
Reply from 123cards.com
Dear Karin,
Thank you for your review.
We reached out to you directly to provide a bit more detail, but haven’t heard back yet—so I wanted to share the key information here as well.
Your cards were sent successfully via text message to the mobile number you provided, and have been delivered as requested.
If you don’t have the recipient’s email, using your own email together with the recipient’s mobile number—just as you did—is absolutely the right approach. You can also use the “copy link” feature to share the card via apps like WhatsApp or Messenger, depending on how you usually stay in touch.
If anything remains unclear or you need further assistance, you’re always very welcome to get in touch. Our support team is just an email away and always happy to help.
Best regards,
Julie
123 cards are awesome
123 cards are awesome. They never disappoint me and my family loves getting there cards.
17 March 2026
Unprompted review
Reply from 123cards.com
Hi,
Thank you so much! We're so pleased to hear you and your family enjoy the cards.
We hope to see you back on site again soon.
Warm regards,
Kris
Never disappointed!
I have used 123cards for immediate family and friends special occasions for several years now and am never disappointed!
Easy to use and with several different appropriate cards for any occasion which can be sent immediately or delayed if needed.
17 March 2026
Unprompted review
Reply from 123cards.com
Dear Margaret,
Thank you so much for your kind words and continued support over the years!
We’re delighted to be part of your special moments and hear that you are always able to find the right card for the occasion.
It means a lot to us that we can help you stay connected with family and friends—whenever the moment calls for it.
Thank you again for being part of the 123cards community!
Best wishes,
Mandy
Everything about selecting the card and…
Everything about selecting the card and preparing it to be sent was perfect. Paying to be a year long user was a tiny bit of a hassle but that may have been at my end as I tried to use a debit card rather than a credit card..
17 March 2026
Unprompted review
Reply from 123cards.com
Dear Lenny,
Thank you for your kind feedback. We're very happy to hear that sending your card was a smooth experience.
I'm sorry to hear that you initially had trouble with your payment card, and if you ever need any assistance, please feel free to reach out to us through our customer support. We're only an email away and are always happy to help.
Warm regards,
Kris
As an octogenarian in straightened circumstances…
As an octogenarian in straightened circumstances , I was most appreciative of the response from Julie of 123 greetings cards when it was noticed I had chosen a Premier card , at a price I was unable to afford : Julie made the noble gesture of offering to send my choice free of charge :
17 March 2026
Unprompted review
Reply from 123cards.com
Dear Mike,
Thank you for your lovely review. I’m so pleased we could help you send your special greeting, and I hope the recipient enjoyed the card.
If you’d like to send more cards, we also offer a wide selection of Basic cards that can always be sent free of charge.
We’re always happy to help, so please feel free to reach out to our support team whenever you have questions or need assistance finding the right card for any occasion.
Thank you for using our site and services.
Best wishes,
Julie
Well Worth the Cost
This is easy to use, has a wide selection and no limits. Cards for every occasion and you can even make your own. My account works on every tool I use...phone, iPad and computer. Well worth the cost. I find pre programming cards especially helpful. PS They even gave a personal response to this initial post. There are real people in this company that care about their service.
9 March 2026
Unprompted review
Reply from 123cards.com
Dear Patty,
Thank you for the wonderful 5-star review.
We’re so glad to hear that you’re enjoying our site across all your devices. It's also lovely to hear that you appreciate the option to create your own cards, in addition to our selection of pre-made cards ready to go.
We aim to make sending special greeting cards easy and fun, and we're truly pleased that this is your experience.
Thanks again for your support and for being part of our community!
Warm regards,
Kris
My brother really enjoyed the birthday…
My brother really enjoyed the birthday card and wishes. It arrived on time and a great selection of birthday cards to choose from.
8 March 2026
Unprompted review
Reply from 123cards.com
Dear Sally,
Thank you so much for your kind words! We’re delighted you enjoyed the vast card selection and found the perfect one for your brother. Lovely to hear he really enjoyed it too.
We’re thrilled to have played a part in his special day and hope to be see you back on site again soon.
Warm regards,
Kris
Great customer service
I accidentally bought the wrong type of account. I contacted the company for a refund. They got back to me right away which was really impressive! They made a change that I was able to accept and overall 123 cards was a great experience!
6 March 2026
Unprompted review
Reply from 123cards.com
Dear Susan,
Thank you so much for your kind review!
We're glad you enjoyed our quick response and resolve, and had an overall great experience with us. We truly appreciate your support!
Best wishes,
Mandy
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.