I've been a user before hoping to use the cards to keep in touch with folks but did not maintain my intent. This time I wanted my lover and best friend to know how I feel in this multi-dimensional sh... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have never had such great communications when dealing with a company. Not only were they able to sort our problem, but were very quick in doing so, made us feel like valued customers rather than a... See more
Company replied
I had a problem with my credit card being able to complete my subscription. However, Kris responded very quickly to my email and did a super great job of getting me through this ….several emails later... See more
Company replied
123cards make my experience great in so many ways. First of all their e-cards are innovative, beautiful, funny, tasteful, and a great selection! Also, many cards are so thoughtful like for special oc... See more
Company replied
Company details
Written by the company
A quality selection of birthday eCards and other greeting cards to suit any occasion. Send an instant eCard to your friends and family with 123cards.com.
Contact info
Denmark
- 123cards.com
4.5
Excellent
2k reviews
Replied to 90% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I entered my card info and it said that…
I entered my card info and it said that prepaid cards are not accepted yet it was my debit card and was charged anyways even though it said to enter another card which I did and both cards were charged. Update: charge on one card was reversed. They fixed the problem.
26 February 2026
Unprompted review
Reply from 123cards.com
Dear Daniel,
Thank you for your review. We’re sorry for the confusion during the payment process. Of course, you won’t be charged twice for a membership, and we’re glad we could quickly identify the issue and resolve it for you.
If you ever have questions, our support team is always happy to help and only an email away.
Warm regards,
Julie
Very easy to use website with cute…
Very easy to use website with cute options for cards. I love that you can add confetti or streamers in the background!
27 February 2026
Unprompted review
Reply from 123cards.com
Hi,
Thank you for the wonderful review!
We’re thrilled you found the site easy to use and enjoyed the fun confetti and streamer effects.
We truly appreciate you choosing 123cards!
Best wishes,
Mandy
Very easy to use and likes the first…
Very easy to use and likes the first card I saw
23 February 2026
Unprompted review
Reply from 123cards.com
Dear Marc,
Thank you for the 5-star review. So happy to know you were able to find the perfect ecard fast and easy!
We hope to see you on site again soon.
Warm regards,
Kris
What a wonderful experience
What a wonderful experience! Great card! Thank you
21 February 2026
Unprompted review
Reply from 123cards.com
Dear Sonia,
Thank you so much for your 5-star review!
We're thrilled you loved the card and had a great experience.
Kind regards,
Mandy
This is a scam
This is a scam. They make you give credit card information for the 3 day free trial and then charge you for an annual membership even when you cancel your free trial within the 3 days. DO NOT USE THIS SITE
18 February 2026
Unprompted review
Reply from 123cards.com
Hi Satish,
We’re sorry to hear that you feel this way.
Our subscription model includes a 3-day trial, during which the membership can be cancelled at any time directly from your personal account page or by contacting us at any point during the trial period. The billing terms - including the annual amount charged after the trial - are clearly displayed before checkout. A confirmation email is also sent immediately after registration. If you have not received it in your inbox, we recommend checking your spam folder.
All cancellations are timestamped in our system, and charges are only applied after the trial period if cancellation has not been completed.
Unfortunately, since no email address was provided with your review, we have not been able to identify your subscription to look into this further. We would genuinely like to review your case and resolve this properly.
Please contact us via the “Contact us” button on this page:
https://www.123cards.com/help/membership/how-do-i-cancel-my-subscription/
Kindly include the email address used for registration so we can investigate and assist you right away.
Kind regards,
Sasha
Easy site to navigate
Easy site to navigate. Large range of cards to choose from. Offers good.
20 February 2026
Unprompted review
Reply from 123cards.com
Dear Gary,
We’re delighted to hear you found the site easy to use and enjoyed our wide range of cards and offers.
We truly appreciate your 5-star review!
Best wishes,
Mandy
Excellent service
Excellent service. Perfect timing. Confirmed when the card was sent as expected, and confirmed when the card was opened.
20 February 2026
Unprompted review
Reply from 123cards.com
Hi,
Thank you so much for your wonderful review — it truly made us smile!
Making it fun and easy to send special greetings is at the heart of what we do, and we’re so happy to hear you enjoyed using our services.
We hope to see you back again, and we’ll be here whenever the next occasion comes along.
Warm regards,
Julie
I love this!
I love this!! I’m sending cards all over. Kris from 123cards has been phenomenal!! My only concern is I’m not receiving the thank you’s from the people I send them to.
19 February 2026
Unprompted review
Reply from 123cards.com
Hi,
Thank you so much for taking the time to share your experience. I’m delighted to hear how much you’re enjoying sending ecards, and it has truly been a pleasure helping you along the way. Regarding the thank‑yous from your recipient, I’m happy we were able to clear it up for you in our email.
Thank you for being part of the 123cards community.
Warm regards,
Kris
ordered 1 (one) ecard
ordered 1 (one) ecard, did not sign up for membership and $65.88 was charged to my Pay Pal account. Unable to get a 'person' at their company to discuss this problem, (possible scam)?
14 February 2026
Unprompted review
Reply from 123cards.com
Hi Richard,
We’re truly sorry that this experience was frustrating.
As soon as we received your message, we responded and resolved the matter directly with you. Your account has been closed and there are no further charges.
For clarity, customers can either purchase a single premium card or choose to start a short free trial membership. Members can send premium cards without a charge per card. The renewal terms are displayed during sign-up and confirmed by email so there are no surprises.
As a small, family-run company serving customers around the world, we genuinely care about providing a fair and transparent service, and we always aim to resolve concerns quickly.
If there are ever any questions our support team is always happy to help through our Help Center.
Best regards,
Julie
Sending greetngs made easy.
Sending greetngs made easy with stylish
email cards at no cost. How do they do it ?? Marvellous.
17 February 2026
Unprompted review
Reply from 123cards.com
Dear Helen,
Thank you so much for your review and for choosing 123cards!
We're dedicated to making greetings easy and joyful to send with our unique ecards, and it's wonderful to hear you enjoy our efforts.
Best wishes,
Mandy
The perfect card for the occasion…
The perfect card for the occasion faultless immediate service
16 February 2026
Unprompted review
Reply from 123cards.com
Dear Pat,
Thank you so much! We're delighted to hear you found the perfect card and enjoyed our fast service.
We truly appreciate your 5-star review!
Best wishes,
Mandy
KEEPING IN TOUCH
I've been a user before hoping to use the cards to keep in touch with folks but did not maintain my intent. This time I wanted my lover and best friend to know how I feel in this multi-dimensional show of affection. Marcia loved the cute graphics and the message the occasion elicited from me, something I strive to do every day. 123Cards helped me fulfill my loving aspirations.
15 February 2026
Unprompted review
Reply from 123cards.com
Dear David,
We’re so glad we could help you share a meaningful message with Marcia. It’s wonderful to hear our card added to your expression of love.
We appreciate you coming back and are always here to help you stay connected.
Best wishes,
Mandy
Easy access
Easy access, fun choices, great to have to have reminders. Please remove the Trump cards. He's disgusting.
15 February 2025
Unprompted review
Reply from 123cards.com
Dear Rosedale,
We’re really pleased to hear that you find 123cards easy to use and that the reminder feature is helping you remember those important occasions.
I believe you may be referring to the Trump birthday card, which is part of a series of Presidential greeting cards developed when each president first took office. The series also features both Obama and Joe Biden.
We would like to assure you that we have no political interests or affiliations. Our main purpose is simply to help our customers spread joy and smiles with their friends and families.
Many of our cards are humorous in nature. We understand that humour is highly subjective, and while our intention is never to cause offence, we do appreciate you sharing your perspective.
Thank you again for taking the time to leave your feedback.
Warm regards,
Kris
Very great using 123 crds and they are…
Very great using 123 crds and they are not pushy to use their paid for cards!! Love being able to send at a later day!
14 February 2026
Unprompted review
Reply from 123cards.com
Dear Barb,
We’re delighted to hear that you’re enjoying using 123cards and that you love the send later feature. It's indeed a great option to make sure that an important date is celebrated in style.
Thank you again for taking the time to share your experience. It really means a lot to our team.
Warm regards,
Kris
Better more clever cards
Better more clever cards
A recipient told me you charge $5 to send a reply. That is very embarrassing to me. I don't think it's right to charge someone who hasn't asked to be on your site to pay.
14 February 2026
Unprompted review
Reply from 123cards.com
Hi,
Thank you for your review.
We do not charge card recipients to view their cards or respond to the sender.
If a recipient chooses to send a card of their own, we offer both free Basic thank-you cards as well as Premium card options. The free Thank you cards are clearly marked, so recipients can select a no-cost option if they wish.
If we can ever be of help, our support team is always happy to hear from both senders and recipients, and would be delighted to help find the right card for any occasion.
Best regards,
Julie
Reply from 123cards.com
Dear Carol,
We're so glad you enjoy the many card options and ease of use.
Thank you for choosing 123cards.
Best wishes,
Julie
Perfect for the occasion loved one…
Perfect for the occasion loved one that’s far away from you!
14 February 2026
Unprompted review
Reply from 123cards.com
Hi Angela,
We’re so happy to hear that our cards helped you greet a loved one on a special occasion, even from afar.
We hope to see you again on the next occasion.
Warm regards,
Kris
My e-card experience was great
My e-card experience was great. I could upload my own image/picture, go back and edit my card, add music and special effects, schedule when I wanted the card sent, and preview my card before it was sent. The website even emailed me when my recipient opened my card.
14 February 2026
Unprompted review
Reply from 123cards.com
Dear Regina!
Thank you for the 5 stars. We’re thrilled to hear you enjoyed creating your e-card and found the features easy and fun to use. It’s great to know the scheduling and delivery notifications added to the experience too, too.
Best wishes,
Mandy
Reply from 123cards.com
Hi,
Thank you so much for your review and for using our site and services.
We hope to see you back soon.
Warm regards,
Kris
Reply from 123cards.com
Dear Alexis,
Thank you - that is so nice to hear.
We look forward to welcoming you back on 123cards.
Best wishes,
Julie
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.