I've been a user before hoping to use the cards to keep in touch with folks but did not maintain my intent. This time I wanted my lover and best friend to know how I feel in this multi-dimensional sh... See more
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I have never had such great communications when dealing with a company. Not only were they able to sort our problem, but were very quick in doing so, made us feel like valued customers rather than a... See more
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I had a problem with my credit card being able to complete my subscription. However, Kris responded very quickly to my email and did a super great job of getting me through this ….several emails later... See more
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123cards make my experience great in so many ways. First of all their e-cards are innovative, beautiful, funny, tasteful, and a great selection! Also, many cards are so thoughtful like for special oc... See more
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Company details
Written by the company
A quality selection of birthday eCards and other greeting cards to suit any occasion. Send an instant eCard to your friends and family with 123cards.com.
Contact info
Denmark
- 123cards.com
4.5
Excellent
2k reviews
Replied to 90% of negative reviews
Typically replies within 2 weeks
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Scammy, Manipulative, careful about subscription terms!
I have edited this review as a follow up to the response from 123cards. Yes they provided a full refund so that is something. Yes they have a good product, that I have never said anything negative about. 123cards requested that I edit my review, and in response to their refund and statement provided I have edited my review.
However, their website system and my experience as trickery, they took no accountability for, nor did they indicate that they plan to change or amend the issues I experienced. As such I still list them as Scammy and Tricksters and a warning to those who may engage their services, that 123cards method of business is to keep your subscription engaged at an annual rate and make it undesirable and difficult to disengage your subscription.
They following is still my factual experience. This website operates a bait and switch model, although my interest was to purchase a monthly subscription, there was not an obvious direct link for that so I signed up through the free trial, it showed you can get a monthly fee, but then you can only pay for a year fee, AND that yearly subscription comes with a required auto-renew,,, no longer is there an obvious or easy to find monthly subscription sign up. (Bait & Switch), only the yearly available now..... ok so just out of time constraints and being tired, I was willing to entertain paying for a yearly subscription instead of just a monthly until SURPRISE, and not the good type. There is an auto-renew, required once you purchase the annual subscription,,, they say "you can cancel anytime" and that you can change your subscription term, so I thought fine I will pay the yearly fee and immediately cancel the auto-renew... SURPRISE AGAIN,,, fact is the "change your subscription term" button DOES NOT WORK, DOES NOT LEAD YOU ANYWHERE YOU CAN CHANGE YOUR SUBSCRIPTION TERM. (Trickery) If you try to cancel the auto renew, they then THREATEN to take away your "premium subscription" you have already paid for,,,,, so yes you can cancel your auto-renew, but then YOU DONT GET THE PREMIUM SERVICES YOU PAID FOR, what you get is so limited, not what you paid for, and the cards you just sent now have a shortened lifespan before they disappear, and in my case likely would not be even opened in time by the recipients. Julie at 123cards says you dont lose what you paid for and THAT IS SIMPLY NOT TRUE. They lessen the features and terms of what you paid for to the point that it is discouraging to cancel the auto-renew as they are changing the quality of the product you were represented and paid for. That is just wrong! Again, more dishonesty from 123cards.
I am not saying their product is bad, thats not the issue, the issue is how they mislead and manipulate the customer to pay for somthing you dont want or agreed to, or for more than you intended. I understand people are giving them good reviews, and I have to wonder if they will still feel the same when they get billed an auto-renew, a year later and then try to disengage, with auto renews and cant shorten the term or cancel without losing the premium ecards they were auto-billed for, and those premium services became non-premium services.
Despite the refund I received from 123cards, they did not admit to the issues on their website or make any promise to change the methods they employ that I consider scammy and trickery. Further, their reply is not honest.
As such I still caution business with them and maintain the 1-star rating, until such time as they amend their website to work in an honest and forthright manner.
9 February 2026
Unprompted review
Reply from 123cards.com
Dear Paul,
We’re sorry that your experience led to such frustration. That is certainly not the impression we want anyone to have.
Following our direct correspondence, your membership has been cancelled and fully refunded.
For clarity: our 3-day trial can always be cancelled free of charge within the trial period. During the trial, up to five Premium cards can be sent. When additional Premium cards are sent beyond that allowance, a paid membership must be activated to continue. The selected plan and price are displayed before confirmation.
We offer several ways to send Premium cards — annual, quarterly and monthly memberships, as well as a pay-per-card option — so customers can choose the solution that suits their needs best.
Cancelling auto-renewal does not remove access to paid benefits. It simply ensures the membership expires at the end of the current term, with full access remaining until then.
All subscription settings can be managed online at any time, but if anything feels unclear, our customer support team is only an email away and always happy to help.
Kind regards,
Julie
Great selection. Easy to send.
They have a great selection of cards for all occasions and they make it easy to order and send. A no-fuss way to send greetings to anyone. Great job.
13 February 2026
Unprompted review
Reply from 123cards.com
Dear Nicholas,
Thank you for the 5-star review!
We aim to make sending ecards quick and hassle-free, making it easy for family and friends to share greetings, and we’re happy that’s exactly what you experienced.
We’re glad you enjoyed our collection and hope to see you again soon!
Warm regards,
Kris
I do not understand why you ruined my…
I do not understand why you ruined my 123 card experience by introducing a metric conversion.apt. That has nothing to do with digital cards and it screwed up my successful using of your program. I did not have an alternative to opt out. It could easily have been a phishing program.
12 February 2026
Unprompted review
Reply from 123cards.com
Dear Wes,
Thank you for your review and for taking the time to correspond with us.
I’m glad we were able to clear up the situation. It seems you accidentally clicked away from our website. At 123cards, we have not introduced any metric conversion apps and have no affiliation with such services — our sole focus has always been providing great digital greeting cards.
We’re delighted to have had you as part of our online community for so many years and hope you’ll continue to enjoy the 123cards experience.
If you ever have questions or need assistance, we’re always happy to help.
Warm regards,
Julie
123Cards Go!
123Cards makes it so much fun to send a message to someone, whether a Thank You or Sympathy. There are many card to choose from. You can change fonts and add special effects.
11 February 2026
Unprompted review
Reply from 123cards.com
Dear Sharon,
Thank you so much for your lovely review! We aim to make it easy and fun to send a special greeting, whatever the occasion. It’s so nice to hear that you enjoy the process and the options to make your cards extra special.
We truly appreciate you choosing 123cards and look forward to welcoming you back.
Warm wishes,
Julie
I just LOVE 123 Cards
I just LOVE 123 Cards! They send reminders of the special days coming up and let me know when a card I've sent has been opened. I haven't had to contact them for anything for a long time, but way back whn I did it was my own fault for omitting something in the recipients address; the stff is wonderfully friendly and hepful!
11 February 2026
Unprompted review
Reply from 123cards.com
Dear Christine,
Thank you so much for the wonderful review. It's lovely to hear that you’re enjoying your time with us.
We're always happy to help whenever needed, and it’s great to know that your interaction with our support team reflected that.
Thank you again for taking the time to share your experience with us. We look forward to see you back on site. Wishing you a lovely day!
Warm regards,
Kris
Great service
Great service
Perfect solution if you cant be with your loved ones.
Need more romance
10 February 2026
Unprompted review
Reply from 123cards.com
Dear Carole,
Thank you for the 5 stars! We are happy to know that our services help you connect with your loved ones even from afar.
In regard to romance, I hope you've had a chance to browse our categories for Love eCards - found here: https://www.123cards.com/love/ and, of course, the cards for the most romantic days of all, Valentine's Day: https://www.123cards.com/valentines-day-ecards/.
We also have romance filled ecards for Wedding and Anniversaries. Our team is always working on new designs, and suggestions are always welcome, so please feel free to get in touch with us if there are specific cards you'd like to see.
Thank you again for being part of our 123cards community.
Warm regards,
Kris
Very good for people who send lots of cards
Good to communicate with and very good cards
Great if you send many cards
9 February 2026
Unprompted review
Reply from 123cards.com
Dear Carol,
Thank you for the 5 stars and kind words. We're delighted that you enjoy our cards and communications.
Warm wishes,
Julie
Great range of cards and excellent back…
Great range of cards and excellent back up service and help if needed
9 February 2026
Unprompted review
Reply from 123cards.com
Dear Anne,
Thank you so much for your 5‑star review. We’re really happy to know that you’re enjoying sending our ecards and that we were able to support you when you needed it.
We hope to see you back on the site again soon!
Warm regards,
Kris
You all are inconsistent with letting…
You all are inconsistent with letting me know someone open my card. I do not receive the notification all the time. Only sometimes. I will get an email saying
“Mary open your card” or l will receive an email & no follow up saying Mary had not opened your card “ and then no follow up.
30 January 2026
Unprompted review
Reply from 123cards.com
Dear Michelle,
Thank you for your review and for the lovely correspondence we’ve shared through our Help Center.
I’m really glad we had the opportunity to get to the bottom of this and address your concerns together.
As confirmed, our system always sends a notification when a card is delivered and again when it’s opened. For time-sensitive cards, such as birthdays or anniversaries, you may also receive an additional reminder if the card hasn’t yet been opened after a certain period. This extra service is simply there to give you the option to follow up and help ensure your thoughtful message is seen as soon as possible.
Keeping senders informed each step of the way is important to us. In addition to the emails, you can always view an up-to-date overview of your sent cards and their status online.
If you ever have questions, we’re always happy to help and are just a message away.
Thank you again for choosing 123cards.
Warm regards,
Julie
Sending 123 Cards is much better than…
Sending 123 Cards is much better than giving a printed card.
31 January 2026
Unprompted review
Reply from 123cards.com
Dear Harvey,
Thank you for the fantastic 5-star review! That is so nice to hear. We totally agree that e-cards are the way to go, saving on both stamps and paper!
We're delighted to have you as part of the 123cards community!
Best wishes,
Mandy
Fraudulent use of my credit card
Fraudulent use of my credit card. Within 10 minutes of providing my card information to 123, I received call from my financial institution re fraudulent charges on my card. 123 cards compromised my information and allowed a video gaming distributor to use that info to repeatedly charge my account 2 minutes after 123 charge was made
28 January 2026
Unprompted review
Reply from 123cards.com
Dear Barbara,
I’m very sorry to read your review and can assure you that our website is safe. At the same time, I understand how concerning it must have been to receive a fraud alert after your purchase.
The only transaction made with us was the single Premium e-card you sent, priced at USD 4.99. No additional charges have been made by us, and as a gesture of goodwill this payment has already been refunded.
Our company is based in Copenhagen, Denmark. To allow international payments to process, some banks may ask for the cardholder's validation by flagging the charge. This is just a service they provide to their customers and does not mean that the charge isn't legitimate.
I appreciate the opportunity to clarify how payments are handled on our website, as this is important to understand why the additional charges you mention are not connected to your use of our website.
We do not receive, store, or have access to customers’ credit card details. When a payment is made on 123cards the information is entered directly into Stripe’s secure payment systems. Stripe is a globally acclaimed payment provider known for their high levels of encryption and security protocols.
We take the privacy and security of our customers extremely seriously, and no information is ever shared with third parties.
If you have additional unfamiliar charges, I recommend raising this directly with your bank. They are best placed to investigate the source of those transactions and advise you in more specifics.
We are, of course, happy to help with any remaining questions or concerns. Our customer support team is only an email away and ready to assist.
Kind regards,
Julie
A wonderful selection of cards
A wonderful selection of cards. On time delivery was achieved.
29 January 2026
Unprompted review
Reply from 123cards.com
Dear Kathy,
We’re delighted that you enjoy our wide selection of cards and the accurate delivery.
We are always adding new designs to our collection, and hope to see you on the site again soon.
Warm regards,
Kris
Easy to use, fun cards
It was easy to sign up and has a nice variety of cards
26 January 2026
Unprompted review
Reply from 123cards.com
Dear Ann,
Thank you for your 5-star review! We’re so pleased to hear that you found the sign-up process easy and enjoyed the variety of cards available.
Thanks again for choosing 123cards.com! We look forward to seeing you again next time you wish to send a card. :)
Kind regards,
Mandy
Beautiful card with lovely music.
Beautiful card with lovely music.
Opportunity to add a personal message.
23 January 2026
Unprompted review
Reply from 123cards.com
Dear Mary,
Thank you so much for your lovely 5-star review!
We’re delighted to hear that you enjoyed the card and the music, and that the option to add a personal message made the card even more special.
Thank you for choosing 123cards.com. We truly appreciate your support.
Kind regards,
Mandy
Easy to do good choice of cards.I’m 82 and walked through it
Easy to do.Good choice of cards👍
22 January 2026
Unprompted review
Reply from 123cards.com
Dear James,
Thank you for your 5-stars!
We’re pleased to hear that you found the service easy to use and that you’re happy with the choice of cards available. Providing a simple, enjoyable experience is exactly what we strive for.
Thank you for being part of the 123cards.com community.
Kind regards,
Mandy
123cards is a wonderful service
123cards is a wonderful service! Easy to use and adapt! It is a great way to stay in touch with my clients and thank them for their patronage! In addition, the ability to create your own cards is stellar!
22 January 2026
Unprompted review
Reply from 123cards.com
Hi,
Thank you so much for your wonderful 5-star review!
We’re thrilled to hear that you find 123cards easy to use and adaptable, and that it helps you stay connected with your clients. It’s especially great to know you’re enjoying the custom card feature- being able to create something truly personal is one of our favourite parts of the service too.
Thank you for choosing 123cards.com and for trusting us with your client communications.
Kind regards,
Mandy
Reply from 123cards.com
Dear Pauline,
Thank you for your 5-star review!
We’re delighted to hear that you’re happy with our service and the variety of ecards. Your kind feedback means a lot to our family-run team and motivates us to keep providing a great experience for our customers.
Thank you for choosing 123cards.com.
Kind regards,
Mandy
Excellent service …
I haven’t used 123 e-cards for years but our Grandson lives in China and this is the perfect way to send him Greetings . Cheaper than sending a card . It was easy to order and I was informed along the way of progress . My Grandson was delighted . I had to work out the time difference so he got it in the morning , which worked perfectly. I am very satisfied.
20 January 2026
Unprompted review
Reply from 123cards.com
Dear Iris,
Thank you very much for your wonderful review.
We are truly delighted to hear that our eCards help you stay connected with your grandson in China. As a family-owned business, family is at the heart of everything we do. Supporting meaningful connections -especially across distances - quickly, easily, and affordably is what inspires us every day.
Thank you for trusting 123cards with such an important part of your relationship.
We wish you and your grandson all the very best.
Kind regards,
Mandy
Excellent customer service
I ordered this card as I understood that my grandson's name would be in the song. It's just saying 'Happy birthday to you' instead of 'Happy birthday to Connor'. Very disappointed.
Further to this review I have now spoken with Sasha at 123cards & she has explained that not all cards include the name of the recipient in the song. It was my mistake as I didn't check the details more carefully. Other than that issue I have always been happy with my e-cards & the customer service is excellent. Cheers
19 January 2026
Unprompted review
Reply from 123cards.com
Dear Angela,
Thank you so much for updating your review and for your kind words about our customer service — we truly appreciate it.
If you ever need anything, just let us know. We'll be happy to help!
Warm wishes,
Sasha
It was such a joy to see a sympathy…
It was such a joy to see a sympathy card with other words than just the regular feel sorry and prayers.
14 January 2026
Unprompted review
Reply from 123cards.com
Dear Shelly,
It's lovely to hear that you enjoy our card selection.
Thank you for using 123cards.
Best wishes,
Julie
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