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123ink Reviews 

2,527
•
TrustScore 4.5 out of 5

4.5

Office supplies shop
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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the top-quality products and excellent value, often noting significant savings. Many highlight the speedy and efficient next-day delivery service, with orders arriving well-packaged. The ordering process is easy and the website user-friendly, making purchases straightforward. Customer service is also commended for its helpfulness and efficiency. However, some customers experienced delivery issues, noting that advertised same-day or next-day shipping promises were not always met, leading to unexpected delays. A few people also encountered problems with product compatibility, such as printers not recognizing ink or labels, or receiving an incorrect item.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers consistently praising the quality, value, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the speed and... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and the... See more

Service

Consumers find service to be positive, with many reviewers highlighting excellent, fast, and efficient... See more

Price

Customers consistently note positive experiences with price, often finding good value and competitive rates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a storage tub 'really useful' brand, and I have had they before from other suppliers who sometimes sent it unpacked with just the postage label on or in a flimsy box. This one arrived in a str... See more

Rated 5 out of 5 stars

I had no idea what I needed and the sales assistant went above and beyond to help me identify the vacuum cleaner I had and the battery I needed . For that I’m grateful as an older person it is not eas... See more

Rated 5 out of 5 stars

This is an amazing little company, that has become more of a 'support service' to me in my work, than simply a shop! They give fair and balanced advice, they follow-up by phone if you didn't submit an... See more

Rated 5 out of 5 stars

I had a great experience with 123 Ink. The printer I ordered was out of stock on the day of purchase, but the sales team contacted me immediately and kept me informed every step of the way. They provi... See more

Company details

  1. Office supplies shop
  2. Toner cartridge supplier

Written by the company

We're a proud to be Irish company, offering one of the country's largest ranges of original (OEM) and compatible printer consumables. Since opening our doors in June 2006, we've grown into an award-winning business serving more than 450,000 private and commercial customers across Ireland. We'd be delighted to add you to the list. With thousands of products in stock, fast order processing, and a team that knows printers inside out, we're here to help you get the right product at the right price.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.5

All reviews

(2,527)

397 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I had a great experience with 123 Ink

I had a great experience with 123 Ink. The printer I ordered was out of stock on the day of purchase, but the sales team contacted me immediately and kept me informed every step of the way. They provided regular updates, were very professional, and made the whole process stress-free. I’ve now received the printer and I’m very happy with both the product and the excellent customer service. I would definitely recommend 123 Ink and will use them again.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Speedy

Speedy. Value for money. Well packaged. Incld a free rtn envelope for wasted ink cartridges. Fantastic.

15 January 2026
Unprompted review
Rated 1 out of 5 stars

Order Wednesday get delivery next…

Order Wednesday get delivery next Tuesday , they say if order before 6:15 they send same day bullshit -.- never again

1 January 2026
Unprompted review
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Reply from 123ink

Hi Kamil, we are sorry to see a 1 star review. Due to a high volume of orders last week, some dispatches were delayed beyond our usual same‑day timeframe. Unfortunately your order was affected by this delay. I can assure you our team is putting in every effort to get all orders processed as quickly as possible.

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