This is an amazing little company, that has become more of a 'support service' to me in my work, than simply a shop! They give fair and balanced advice, they follow-up by phone if you didn't submit an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We're a proud to be Irish company, offering one of the country's largest ranges of original (OEM) and compatible printer consumables. Since opening our doors in June 2006, we've grown into an award-winning business serving more than 450,000 private and commercial customers across Ireland. We'd be delighted to add you to the list. With thousands of products in stock, fast order processing, and a team that knows printers inside out, we're here to help you get the right product at the right price.
Contact info
Units 29 & 30 North Park, North Road, Dublin 11, Ireland
- 018081244
- info@123ink.ie
- 123ink.ie
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery.
Fast delivery. It was an urgent order and 123ink.ie understood that and made arrangements to make it a fast delivery. Thanks a million.
Very easy to order and the product came…
Very easy to order and the product came within two days. I would definetly use them again.
Great service from beginning to end
Great service from beginning to end. I was very impressed with the efficiency of the team and the excellent communication and updates received regarding my order! Well done, so refreshing to receive such great service. Thank you
Friendly helpful staff
Friendly helpful staff. Delivery within 24 hrs. Packaging met U N standards. Good choice of product
Half the price of cartridges in the…
Half the price of cartridges in the shop. Arrived the next day.
Great service & customer experience…
Great service & customer experience from this company
123ink.ca deceptive recommendations
I searched there website for my HP MFP 139we, it listed 8 purchase options. I elected the Moustache brand 141a with Chip. Cartridge arrived and the chip is not compatible with this model. Buried at the end of the page they state it's not compatible. A very misleading website and very deceptive business practice compounded by website design to manipulate the end user. They don't offer refunds so needless to say, if you own a newer HP printer that has a chip I would not recommend using this brand.
So the question is if 123ink.ca is proudly Canadian owned why would an reply come from Ireland 123ink.ie. My complaint is well documented with your support people so feel free to have the refund issued. BTW your response confirms the deceptive website design.

Reply from 123ink
Excellent
Very comprehensive website, easy to order, delivered very quickly.
Very competitive
Very competitive. Way more product for my money. Next day delivery which is fantastic
quick delivery
Reasonable priced and quick delivery! Couldn’t be happier
Fast shipping
Fast shipping. Well packaged. Good communication. Large selection. I recommend this store.
reasonable prices,quick delivery
Simple to order from website
Simple to order from website. Product arrived promptly and good value
Excellent product delivered the next…
Excellent product delivered the next day. Highly recommended.
123ink.ie great service, great prices
This was my first order with 123ink.ie. The order process was quick and easy. Delivery was next day and the savings are considerable compared with instore retail prices for Canon inks. Though, they provide ink for all other printer brands and lots more.
I will definitely use them in the future.
I ordered ink with 123
I ordered ink with 123 , there was an issue with the product . 123 customer service tried to help but the issue could not be rectified. The company replaced the product . I am most grateful for their efficiency and service, I will be ordering the product again. Excellent value for money and very good customer care experience.
Happy customer, Audrey
Misleading “Same-Day Dispatch” – Still Waiting After 4 Days
I ordered a printer last Thursday based on what the website clearly states: “Order before 7pm for same-day dispatch.” Unfortunately, that turned out to be completely misleading.
Four days later there is still no update at all on the delivery status. I’ve called customer service several times because we actually need the printer, and the only response I got was that it’s “somewhere in the warehouse” and hasn’t left yet, and they don’t know when it will be dispatched.
If you cannot honour what you advertise on your website, then you simply shouldn’t say it. Customers rely on that information when making a purchase.
Very disappointed with the service and lack of transparency. At this point I don’t even know when (or if) the printer will actually arrive. Avoid.

Reply from 123ink
Be aware of this company before dealing with them.
I was deceived into thinking they could provide the product I was looking for.

Reply from 123ink
Other businesses should take note...
I have been dealing with 123ink for years and in recent times they have really upped their game. They not only offer top quality products and speedy delivery, but this is topped off with some of the best customer service and after sales service you will find today. Really dedicated to customer satisfaction, real humans talk to you (and even call with options if there is likely to be the slightest delay with an order) and they deserve every credit for that in a world that seems to do everything to make customer communications difficult. Highly recommended!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







