I received 2,5 years old, damaged tyres, and support is not answering emails (two sent), calls (called 3 times during the week, answering machine), call me back buttons.... It's been more than one... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Slow delivery times. And very poor customer service, i got no reply from 2 emails or the whatsapp number trying to find where the delivery is. The tyres eventually turned up after about 10 days afte... See more
Company replied
I ordered tyres from 123pneus to be delivered to their partner for installation. Check the installer carefully and was stated they could mount tyres ip to 24 inch. NOT TRUE. They would not... See more
Company replied
Very good service. I ordered these tyres twice with another supplier but each time they came back saying the tyres were not available. With this supplier there was no problem and the tyres were delive... See more
Company details
About 123pneus.fr
Written by the company
123pneus.fr est votre spécialiste en ligne personnel pour les pneus de toutes marques et tailles. Trouvez les pneus adaptés à votre véhicule dans une gamme exceptionnellement large – qu'il s'agisse d'une petite voiture, d'une limousine, d'une moto ou d'un véhicule utilitaire léger, vous trouverez toujours les pneus qu'il vous faut à des prix avantageux.
La rapidité est la force de 123pneus.fr : directement d'Internet à la route. Même pendant les saisons de pointe au printemps et en automne, ce vendeur de pneus en ligne garantit une disponibilité constante grâce à son important stock.
123pneus.fr propose une gamme exceptionnellement large de pneus et d'accessoires automobiles dans différentes catégories de produits, telles que :
- Pneus pour voitures,
- Pneus pour motos,
- Pneus pour véhicules utilitaires légers,
- Pneus pour voitures électriques,
- Jantes en aluminium et jantes en acier,
- Ensembles complets (pneus prémontés sur jantes)
Delticom AG, l'entreprise derrière 123pneus.fr, est l'un des pionniers du commerce en ligne de pneus et gère des boutiques en ligne dans plus de 40 pays. Depuis le changement de millénaire en 1999/2000, l'entreprise propose une large gamme de pneus en ligne.
Grâce à un vaste réseau de partenaires de montage, les clients peuvent faire livrer leurs nouveaux pneus directement dans un atelier de montage professionnel dès leur commande.
Contact info
Hedwig-Kohn-Straße 1, 31319 , Sehnde, Germany
- 970733623
- serviceclient@delti.com
- 123pneus.fr
2.9
Average
51k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from 123pneus.fr
Bonjour monsieur VIARD,
Merci infiniment pour votre commentaire positif. Votre soutien est très apprécié.
Nous sommes à votre disposition.
Cordialement, 123pneus.fr
fast and serious
25 March 2025
Reply from 123pneus.fr
Bonjour monsieur Iwanowski,
Merci infiniment pour votre message positif.
Nous sommes heureux d'apprendre que nos efforts ont permis de vous satisfaire.
Nous restons à votre disposition.
Cordialement, 123pneus.fr
Efficient for tyres command
No problem. Competitive prices, command conformity and perfect delivery.
24 March 2025
Reply from 123pneus.fr
Bonjour,
Nous vous remercions pour votre commentaire positif. Cela nous encourage à continuer à fournir un excellent service.
Nous sommes à votre disposition, 123pneus.fr
Good service from 123 pneu
Good service from 123 pneu, but complet useless from the garage who had to fixe the tyres. It didn't contact me for more than a week and tell me It need 3 more week to Mount tires on rims.
A garage to take off the offer.
22 March 2025
Reply from 123pneus.fr
Bonjour,
Merci pour votre retour sur notre site.
Veuillez accepter nos excuses pour les problèmes que vous avez eus avec la station de montagé.
Nous allons donner de niotre mieux afin d'améliorer nos services.
Cordialement, 123pneus.fr
Reply from 123pneus.fr
Bonjour monsieur BROISIN,
Nous vous remercions pour vos compliments. C'est un plaisir de savoir que vous êtes satisfait de notre service.
Nous sommes à votre disposition.
Cordialement, 123pneus.ch.
Reply from 123pneus.fr
Bonjour madame DISDIER,
Merci pour vos gentils mots. Nous sommes contents de savoir que vous etes satisfait de notre travail.
Cordialement, 123pneus.fr
no problem at all
18 March 2025
Reply from 123pneus.fr
Bonjour monsieur PLADYS,
Merci pour vos gentils mots. Nous sommes contents de savoir que vous êtes satisfait de notre travail.
Nous sommes à votre disposition, 123pneus.fr
Reply from 123pneus.fr
Bonjour monsieur trillaud,
Merci infiniment pour votre message positif.
Nous sommes à votre disposition.
Cordialement, 123pneus.fr
great Service
Received within two days following the order.
Good service for installing.
Great performance ovarall!
18 March 2025
Reply from 123pneus.fr
Dear Sir,
Thank you for your message.
We are glad to hear that you are satisfied with the service provided by our company.
Have a great day!
very fast and good!
18 March 2025
Reply from 123pneus.fr
Dear Sir,
Thank you for your positive message.
We will do our best to ensure your satisfaction with future orders.
Have a great day!
as per usual very quick delivery and…excellent service
as per usual very quick delivery and product exactly as described
18 March 2025
Reply from 123pneus.fr
Bonjour monsieur camilli,
Merci beaucoup pour votre message positif. Nous vous informons que lors de vos prochaines commandes, nous ferons tout le nécessaire pour votre satisfaction.
Cordialement, 123pneus.fr
Reply from 123pneus.fr
Bonjour monsieur bruetsch,
Merci beaucoup pour votre message positif.
Nous mettons tout en œuvre pour assurer votre satisfaction.
Nous vous souhaitons une agréable journée et restons à votre disposition.
Cordialement, 123pneus.fr
All is perfect !
18 March 2025
Reply from 123pneus.fr
Bonjour monsieur Dupays,
Merci infiniment pour votre message positif.
Nous ferons tout le nécessaire pour votre satisfaction lors de vos prochaines commandes.
Nous restons à votre disposition.
Cordialement, 123pneus.fr
Reply from 123pneus.fr
Dear Patrick Santalo,
Thank you for your positive message.
We will do everything in our power to ensure your satisfaction with future orders.
Have a great day!
Reply from 123pneus.fr
Dear Graham Rose,
Thank you for your positive message.
We'd also like you to know that when you order from us again, we'll do our utmost to satisfy you.
Have a great day!
Again the tyres didn’t arrive
Again the tyres didn’t arrive.
They were supposedly delivered but the signature is clearly a forgery. When trying to ring to resolve the problem we were on hold for 2 hours before being cut off….. twice.
An absolute joke of a business. Do not use them
17 February 2025
Unprompted review
Reply from 123pneus.fr
Dear James Stimpson,
Please accept our apologies.
This unfortunate situation does not reflect the level of service we wish to offer our customers.
We will do our best to ensure that this does not happen again.
Thank you for your understanding!
Reply from 123pneus.fr
Dear Dalil Hassaini,
Thank you for your positive message.
We will do our best to ensure your satisfaction with future orders.
Very good and fast sending.
12 February 2025
Reply from 123pneus.fr
Dear Mr. Caro,
Thank you for your positive message. We were very pleased about it. We will do everything we can to ensure your satisfaction with your next order.
Reply from 123pneus.fr
Dear Mr. Ivor,
Thank you for your positive message. We were very pleased about it. We will do everything we can to ensure your satisfaction with your next order.
We hope you continue to enjoy shopping in our shop.
Reply from 123pneus.fr
Dear Mr.
We thank you for your kind message that has been forwarded to our team. We are delighted with it.
We also inform you that for your next orders, we will do everything necessary for your satisfaction.
Do not hesitate to place an order on our site.
Thanking you for your interest in our company, we wish you a pleasant day and remain at your disposal for any additional information.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.