While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I got a pancake ray plushy as a gift for my girlfriend since she's been talking about it for months. I needed it to come in time for our anniversary, and the customer support was quick to reply to me and ease my worry, and it arrived early even. It's high quality and well made. She loves it.
I order a shirt off of this website which shipped in a decent time and felt like decent quality. However, I wanted to exchange it for a different size. Since they ONLY have a contact form via their website to exchange and no other way, I filled out their form at least 3 times over the past 3 weeks and have not received a response. Their return policy is 15 days. I am extremely disappointed with this website
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
