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Rated 5 out of 5 stars

I’ve ordered from 1Retro multiple times, everything arrives within 3-4 days and is exactly as described. 10/10 would recommend!

Rated 5 out of 5 stars

Bought lots of items from them. Always top class service and quick delivery times. Most reliable place for vintage clothes.

Rated 1 out of 5 stars

I ordered rings a few weeks ago. They got lost at DPD. 1Retro is the only one now who can do anything about it, have emailed them several times but no reply. They need to send new rings because I have... See more

Rated 5 out of 5 stars

Really great customer service and the products are always top quality. Will definitely continue to use and cannot recommend enough.

Company details

  1. Vintage Clothing Shop

Written by the company

Vintage Designer Brands: 15% Off Your 1st Order. 5 Star Reviews. Rare One-Off Vintage Pieces. Buy Now Pay Later. Top Brands. Fast & Free UK Delivery. 3 For 2 Accessories. Browse Our Full Range of Retro Vintage Clothing Today!


Contact info

  • 1Retro, House 3 Unit 2 Lynderswood Farm, Lynderswood Lane, CM77 8JT, Braintree, United Kingdom

  • info@1retro.uk
  • 1retro.uk

3.9

Great

TrustScore 4 out of 5

34 reviews

5-star
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1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

not happy about this at all

I ordered rings a few weeks ago. They got lost at DPD. 1Retro is the only one now who can do anything about it, have emailed them several times but no reply. They need to send new rings because I haven't received anything now that I did pay for!!!!!!

24 September 2022
Unprompted review
Rated 3 out of 5 stars

Missing jumper and no one replying

I ordered a jumper two weeks ago and still haven’t received, have sent emails and dms but no one has replied??? No way to contact them. I ordered here a couple years ago and have 2 very nice jumpers from them so not sure what’s gone on.

14 October 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Really great customer service and the products are always top quality. Will definitely continue to use and cannot recommend enough.

28 September 2022
Unprompted review
Rated 5 out of 5 stars

Amazing company

Bought lots of items from them. Always top class service and quick delivery times. Most reliable place for vintage clothes.

23 June 2022
Rated 5 out of 5 stars

Great!

Great range of products. Received my order quickly and very happy with the quality. Will definitely be ordering again!

22 June 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I’ve ordered from 1Retro multiple times, everything arrives within 3-4 days and is exactly as described. 10/10 would recommend!

21 June 2022
Rated 1 out of 5 stars

Bad bad bad

I haven’t even received what I ordered and have emailed and also received no reply on where my order is

21 June 2022
1retro.uk logo

Reply from 1retro.uk

Hi Jude, we're sorry for the experience you had shopping with us. We haven't yet received an email from yourself but if you email us at info@1retro.uk our team will be more than happy to help you!

Rated 1 out of 5 stars

Worst quality and customer support

You didn’t respond an the quality is the worst I have seen a long time. I found most of the rings on AliExpress for 2-4$ . You just rip the others off who don’t know this … Hope your business dies soon.

16 June 2022
1retro.uk logo

Reply from 1retro.uk

Hi Jan, I'm sorry you weren't happy with the quality. We do our best to mention any small marks or signs of wear on our vintage products. I've just checked and our team has got back to you via email. I've sent you a follow up email in case you missed our original reply

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