Important flue repairs were highlighted, booked and completed within a week. The engineer Rafiq arrived on time, took care as he moved through the house and completed the work efficiently. He was easy... See more
Company replied
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Review summary
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We would like to say a huge thank you to Hope at 24/7 Home Rescue for the outstanding customer service she gave us. She spent plenty of time with us over the phone, making sure our boiler issue... See more
Company replied
The engineer Gaurav was very knowledgeable and gave advice. He serviced the boiler and checked my water tank in the airing cupboard plus the gas meter. outside. He checked my Carbon Monoxide Alarm an... See more
Company replied
Engineer turned up on time after confirming he was coming on the phone. He was very polite, friendly, courteous and helpful. Took his time and did a great job, a big asset to 24/7 company. Would defin... See more
Company replied
Company details
- #67 of 117 best companies in Heating service
- #25 of 52 best companies in Boiler supplier
- #36 of 45 best companies in Gas installation service
- #84 of 230 best companies in Insurance agency
- #67 of 96 best companies in Plumber
Written by the company
24|7 Home Rescue The Premier Gas Boiler Installation and Breakdown Assistance Provider in the UK. Experience the leading gas-boiler installation and breakdown assistance services with 24|7 Home Rescue. As we strive to become the heating care insurance provider for homeowners across Britain, our extensive network of employed engineers and with access to over 3000 certified engineers ensures that our customers receive exceptional professional services nationwide. Specialising in boiler installation, insurance covers, boiler service, gas safety certificates, plumbing and draining services, pest control, and much more! Discover more about our products and services at https://www.247homerescue.co.uk You can count on us for assistance, repairs, and unparalleled care!
Boiler breakdown cover and home emergency cover, 24/7!
Written by the company
- When your home needs urgent care, trust 24|7 Home Rescue to be there. Our expert engineers provide swift, hassle-free service, keeping your home safe and warm all year round.
- With 24|7 Home Rescue, you’re never alone in a home emergency. We offer fast, reliable service when you need it most, ensuring your home stays safe and secure. Join thousands of satisfied customers who trust 24|7 Home Rescue for fast, reliable boiler breakdown and home emergency cover. We’re here for you 24/7, every day of the year!
- Confident in Our Prices: We’ll Beat Your Renewal Quote or Give You Up to £50!
- At 24|7 Home Rescue, we’re so confident in our pricing that we’ll beat any competitor's renewal quote—or give you up to £50 if we can’t! Enjoy unbeatable value and peace of mind, knowing you're getting the best deal for your insurance.
Hassle Free Cover Plans
14 Day Cooling Off Period
Every Service Agreement purchased is subject to a 14-day cooling off period. This allows the Service Provider and the Customer to cancel the service agreement without penalty. Please note that any claim submitted within this 14-day period will be subject to a mandatory £95 Excess. If subsequently www.247homerescue.co.uk the Breakdown is deemed to be as a result of an intermittent or pre-existing fault the claim will be declined. In such circumstances a Pay on Use Service is available. The 14-day cooling off period commences from the date of inception of the claim or receipt of agreement whichever is sooner.
Provided you have paid your contract fees, we will guarantee that our engineers will conduct one annual service (if this has been purchased), safety and operational check (this will be a Gas Safe recommended service not a manufacturer’s service) in any 12-month period.
Contact info
Parkhill Business Centre, BB12 6TG, Burnley, United Kingdom
- 0345 3192 247
- enquiries@247homerescue.co.uk
- 247homerescue.co.uk
4.7
Excellent
101k reviews
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Reply from 247 Home Rescue
Hi,
Thanks for sharing this feedback. We’re proud of the service that our Engineer deliver and are pleased to read your feedback. Thanks for being a 247 Home Rescue customer.
Kind Regards,
24|7 Home Rescue
Rafiq was very knowledgable
Rafiq was very knowledgable, friendly and polite during his service appointment yesterday
28 July 2026
Unprompted review
Reply from 247 Home Rescue
Dear,
Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts. We will make sure that Rafiq ‘s manager receives this feedback so that he gets the praise that he deserves.
Thanks for being a 247 Home Rescue customer.
Kind Regards,
24|7 Home Rescue
Engineer turned up on time after…
Engineer turned up on time after confirming he was coming on the phone. He was very polite, friendly, courteous and helpful. Took his time and did a great job, a big asset to 24/7 company. Would definitely recommend this company for offering a good price and excellent service.
29 July 2026
Reply from 247 Home Rescue
Hi,
Thanks for sharing this feedback. We’re proud of the service that our Engineer deliver and are pleased to read your feedback. Thanks for being a 247 Home Rescue customer.
Kind Regards,
24|7 Home Rescue
Engineer arrived on time courteus…
Engineer arrived on time courteus explained what he was going to do was very professional going about his job very happy with 24.7
20 July 2026
Unprompted review
Reply from 247 Home Rescue
Hi,
Thanks for sharing this feedback. We’re proud of the service that our Engineer deliver and are pleased to read your feedback. Thanks for being a 247 Home Rescue customer.
Kind Regards,
24|7 Home Rescue
Reply from 247 Home Rescue
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24|7 Home Rescue
Reply from 247 Home Rescue
Dear,
Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts. We will make sure that Muhammed ‘s manager receives this feedback so that he gets the praise that he deserves.
Thanks for being a 247 Home Rescue customer.
Kind Regards,
24|7 Home Rescue
A real person
The phone was answered promptly by a human who understood my query and resolved it to my satisfaction.
23 July 2026
Reply from 247 Home Rescue
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24|7 Home Rescue
Great customer service and very good…
Great customer service and very good professional engineer to service the boiler
29 July 2026
Reply from 247 Home Rescue
Hi,
Thanks for sharing this feedback. We’re proud of the service that our Engineer deliver and are pleased to read your feedback. Thanks for being a 247 Home Rescue customer.
Kind Regards,
24|7 Home Rescue
Reply from 247 Home Rescue
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24|7 Home Rescue
All was good
28 July 2026
Unprompted review
Reply from 247 Home Rescue
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24|7 Home Rescue
Quick service
Great experience really joined for boiler cover, boiler service completed quickly after and good service with this also
29 July 2026
Reply from 247 Home Rescue
Hi,
Thanks for sharing this feedback. We’re proud of the service that our Engineer deliver and are pleased to read your feedback. Thanks for being a 247 Home Rescue customer.
Kind Regards,
24|7 Home Rescue
The engineer was on the mark...he…
The engineer was on the mark...he explained everything and took his time to do a good job. Nice person.
29 July 2026
Reply from 247 Home Rescue
Hi,
Thanks for sharing this feedback. We’re proud of the service that our Engineer deliver and are pleased to read your feedback. Thanks for being a 247 Home Rescue customer.
Kind Regards,
24|7 Home Rescue
Great service as ever
Great service as ever, Kev was friendly and helpful, been with the company 8 years and the boiler gets serviced and there's central heating cover etc, I do like the engineers and they're always helpful
28 July 2026
Reply from 247 Home Rescue
Dear,
Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts. We will make sure that Kev ‘s manager receives this feedback so that he gets the praise that he deserves.
Thanks for being a 247 Home Rescue customer.
Kind Regards,
24|7 Home Rescue
Reply from 247 Home Rescue
Hi,
Thanks for sharing this feedback. We’re proud of the service that our engineers deliver and are pleased to read your feedback. Thanks for being a 247 Home Rescue customer.
Kind Regards,
24|7 Home Rescue
Derek the boiler engineer was very…
Derek the boiler engineer was very professional and helpful.
28 July 2026
Unprompted review
Reply from 247 Home Rescue
Hi,
Thanks for sharing this feedback. We’re proud of the service that our engineers deliver and are pleased to read your feedback. Thanks for being a 247 Home Rescue customer.
Kind Regards,
24|7 Home Rescue
It was clear and helpful.
29 July 2026
Reply from 247 Home Rescue
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24/7 Home Rescue
Reply from 247 Home Rescue
Hi,
Thanks for sharing this feedback. We’re proud of the service that our engineers deliver and are pleased to read your feedback. Thanks for being a 247 Home Rescue customer.
Kind Regards,
24|7 Home Rescue
Quick to sign up
It was quick to sign up and the person on the phone was efficient and helpful.
29 July 2026
Reply from 247 Home Rescue
Hi,
Thanks for sharing your review with us and the community.
Kind Regards,
24|7 Home Rescue
Reply from 247 Home Rescue
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24|7 Home Rescue
I need more notice
I need more notice than a couple of hours on the day to carry out a boiler service therefore you will need to reschedule
20 November 2025
Reply from 247 Home Rescue
Hello,
We apologize for all the trouble. Please accept our apologies for the inconvenience. We will take this on board and make sure this instance doesn’t take place again.
Your concern has been directed to the complaints team. They will investigate thoroughly and get back to you asap. Kindly bear with us until then.
Kind Regards,
24|7 Home Rescue.
update 30/07/2026
Hi,
Thank you for your feedback and we understand you have now had the opportunity to speak to the relevant department to discuss the issues you were experiencing. Should you have any further queries, please do not hesitate to contact us.
Kind Regards,
24|7 Home Rescue
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