Important flue repairs were highlighted, booked and completed within a week. The engineer Rafiq arrived on time, took care as he moved through the house and completed the work efficiently. He was easy... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
We would like to say a huge thank you to Hope at 24/7 Home Rescue for the outstanding customer service she gave us. She spent plenty of time with us over the phone, making sure our boiler issue... See more
Company replied
The engineer Gaurav was very knowledgeable and gave advice. He serviced the boiler and checked my water tank in the airing cupboard plus the gas meter. outside. He checked my Carbon Monoxide Alarm an... See more
Company replied
Engineer turned up on time after confirming he was coming on the phone. He was very polite, friendly, courteous and helpful. Took his time and did a great job, a big asset to 24/7 company. Would defin... See more
Company replied
Company details
- #67 of 117 best companies in Heating service
- #25 of 52 best companies in Boiler supplier
- #36 of 45 best companies in Gas installation service
- #84 of 231 best companies in Insurance agency
- #67 of 96 best companies in Plumber
Written by the company
24|7 Home Rescue The Premier Gas Boiler Installation and Breakdown Assistance Provider in the UK. Experience the leading gas-boiler installation and breakdown assistance services with 24|7 Home Rescue. As we strive to become the heating care insurance provider for homeowners across Britain, our extensive network of employed engineers and with access to over 3000 certified engineers ensures that our customers receive exceptional professional services nationwide. Specialising in boiler installation, insurance covers, boiler service, gas safety certificates, plumbing and draining services, pest control, and much more! Discover more about our products and services at https://www.247homerescue.co.uk You can count on us for assistance, repairs, and unparalleled care!
Boiler breakdown cover and home emergency cover, 24/7!
Written by the company
- When your home needs urgent care, trust 24|7 Home Rescue to be there. Our expert engineers provide swift, hassle-free service, keeping your home safe and warm all year round.
- With 24|7 Home Rescue, you’re never alone in a home emergency. We offer fast, reliable service when you need it most, ensuring your home stays safe and secure. Join thousands of satisfied customers who trust 24|7 Home Rescue for fast, reliable boiler breakdown and home emergency cover. We’re here for you 24/7, every day of the year!
- Confident in Our Prices: We’ll Beat Your Renewal Quote or Give You Up to £50!
- At 24|7 Home Rescue, we’re so confident in our pricing that we’ll beat any competitor's renewal quote—or give you up to £50 if we can’t! Enjoy unbeatable value and peace of mind, knowing you're getting the best deal for your insurance.
Hassle Free Cover Plans
14 Day Cooling Off Period
Every Service Agreement purchased is subject to a 14-day cooling off period. This allows the Service Provider and the Customer to cancel the service agreement without penalty. Please note that any claim submitted within this 14-day period will be subject to a mandatory £95 Excess. If subsequently www.247homerescue.co.uk the Breakdown is deemed to be as a result of an intermittent or pre-existing fault the claim will be declined. In such circumstances a Pay on Use Service is available. The 14-day cooling off period commences from the date of inception of the claim or receipt of agreement whichever is sooner.
Provided you have paid your contract fees, we will guarantee that our engineers will conduct one annual service (if this has been purchased), safety and operational check (this will be a Gas Safe recommended service not a manufacturer’s service) in any 12-month period.
Contact info
Parkhill Business Centre, BB12 6TG, Burnley, United Kingdom
- 0345 3192 247
- enquiries@247homerescue.co.uk
- 247homerescue.co.uk
4.7
Excellent
101k reviews
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Good experience
Member of 24/7 was polite, hardworking and did his job efficiently and effectively.
31 July 2026
Reply from 247 Home Rescue
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24|7 Home Rescue
Reply from 247 Home Rescue
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24|7 Home Rescue
Nadeem was very professional and helped…
Nadeem was very professional and helped to answer my all my question. He was very friendly and respectful.
29 July 2026
Reply from 247 Home Rescue
Dear,
Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts. We will make sure that Nadeem ‘s manager receives this feedback so that he gets the praise that he deserves.
Thanks for being a 247 Home Rescue customer.
Kind Regards,
24|7 Home Rescue
Shambolic service
We took this out for my 90 year old mother. As she has no internet I arranged it for her. An engineer was supposed to attend on 28th July but 247 moved it 30th July which wasn't a problem. It was a problem though that no engineer turned up on that day nor did we receive a call to explain why. I completed the online contact form to explain this and today received a call from 247. The guy asked me who I was and I told him I was the son. He stated that I was unauthorised to deal with the matter and that he could only speak to my mother. I told him that was fine and to call her on her number which I had already provided. He said he would do that but failed to do so as my mother has heard nothing. I then receive an email asking me to contact them when Ive just been told Im not authorised to speak with them. Left hand/right hand?
31 July 2026
Unprompted review
Reply from 247 Home Rescue
Hello,
We apologize for all the trouble. Please accept our apologies for the inconvenience. We will take this on board and make sure this instance doesn’t take place again.
Your concern has been directed to the complaints team. They will investigate thoroughly and get back to you asap. Kindly bear with us until then.
Kind Regards,
24|7 Home Rescue.
Reply from 247 Home Rescue
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24|7 Home Rescue
Excellent service throughout,
Excellent service throughout,
Service engineer was ontime respectful, polite,caring, clean tidy work.
31 July 2026
Reply from 247 Home Rescue
Hi,
Thanks for sharing this feedback. We’re proud of the service that our Engineer deliver and are pleased to read your feedback. Thanks for being a 247 Home Rescue customer.
Kind Regards,
24|7 Home Rescue
Reply from 247 Home Rescue
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24|7 Home Rescue
Excellent service
31 July 2026
Reply from 247 Home Rescue
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24|7 Home Rescue
Reply from 247 Home Rescue
Hi,
Thanks for sharing this feedback. We’re proud of the service that our Engineer deliver and are pleased to read your feedback. Thanks for being a 247 Home Rescue customer.
Kind Regards,
24|7 Home Rescue
Very friendly and efficient service.
31 July 2026
Reply from 247 Home Rescue
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24|7 Home Rescue
The operator Pasha was so helpful
The operator Pasha was so helpful, explaining everything step by step, she made my Dad and I very comfortable throughout the call, what a credit to the company
31 July 2026
Reply from 247 Home Rescue
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24|7 Home Rescue
Quality job well done
31 July 2026
Reply from 247 Home Rescue
Hi,
Thanks for sharing this feedback. We’re proud of the service that our Engineer deliver and are pleased to read your feedback. Thanks for being a 247 Home Rescue customer.
Kind Regards,
24|7 Home Rescue
Reply from 247 Home Rescue
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24|7 Home Rescue
Reply from 247 Home Rescue
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24|7 Home Rescue
Reply from 247 Home Rescue
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24|7 Home Rescue
Engineer was great and turned up during…
Engineer was great and turned up during the time frame that was provided. When he arrived he was very polite and explained everything well.
31 July 2026
Reply from 247 Home Rescue
Hi,
Thanks for sharing this feedback. We’re proud of the service that our Engineer deliver and are pleased to read your feedback. Thanks for being a 247 Home Rescue customer.
Kind Regards,
24|7 Home Rescue
Reply from 247 Home Rescue
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24|7 Home Rescue
Polite and professional engineer
Polite and professional engineer. Great value boiler service.
22 July 2026
Unprompted review
Reply from 247 Home Rescue
Hi,
Thanks for sharing this feedback. We’re proud of the service that our Engineer deliver and are pleased to read your feedback. Thanks for being a 247 Home Rescue customer.
Kind Regards,
24|7 Home Rescue
Joshua was polite and professional
Joshua was polite and professional. When he attended for our annual boiler service
31 July 2026
Reply from 247 Home Rescue
Dear,
Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts. We will make sure that Joshua ‘s manager receives this feedback so that he gets the praise that he deserves.
Thanks for being a 247 Home Rescue customer.
Kind Regards,
24|7 Home Rescue
Helpful staff…
Friendly staff that rang as i was filling in the online form to make it easier to complete. Very helpful and patient
31 July 2026
Reply from 247 Home Rescue
Hi,
Thanks for sharing your review with us and the community.
Kind Regards,
24|7 Home Rescue
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