247 Staywarm heating engineer Juan Roberts came yesterday and fitted a new Ideal Logic Combi 30cwt boiler. He worked non-stop, disposing the old 16-year old boiler, just drank 2 cups of coffee, leavi... See more
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Boiler Installation Made Simple Enjoy stress-free heating with a brand new boiler, affordable monthly repayments, and 0% finance available. With our StayWarm Plan, you’ll get a 10-year Heating & Hot Water Promise, complete with annual boiler servicing for total peace of mind. The installation will include a brand new energy efficient boiler, affordable repayment options and next day installation is also available subject to site survey.
United Kingdom
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Engineers installed the boiler efficiently & in good time
Very pleased
Also explained easily the full working of the boiler before they left
In all very professional job well done

Reply from 247 Staywarm
Excellent engineer and team at 24/7 can wholly recommend . New boiler advised , done and toasty !

Reply from 247 Staywarm
Very quick and overall gave good advice. The contractor who fitted the installation was great. Kept us informed of what was happening and and why. Very professional.

Reply from 247 Staywarm
You failed to understand the purpose of my call. Youre records did not show correctly relating to the new boiler i purchased from you. The gas safe certificate was not issued for the installation. It seems the records for the new boiler where not updated.

Reply from 247 Staywarm
Kept me informed every step of the way. Competent engineer and just a great experience.

Reply from 247 Staywarm
Thorough boiler and central heating set up with simple useful explanation of thermostat and boiler control

Reply from 247 Staywarm
Very friendly customer support, good service and wants to solve customer issue

Reply from 247 Staywarm
Good communication Dedicated staff on phone Helpful engineers

Reply from 247 Staywarm
Jake! I had a billing enquiry which was a tad complicated, but Jake walked me through it with professionalism and politeness which put me at ease.
Thank you!

Reply from 247 Staywarm
247 Staywarm heating engineer Juan Roberts came yesterday and fitted a new Ideal Logic Combi 30cwt boiler.
He worked non-stop, disposing the old 16-year old boiler, just drank 2 cups of coffee, leaving the house and loft tidy as found. He also carefully explained the use of the new boiler and helped set the thermostat. I highly recommend him - a truly competent and professional plumber.

Reply from 247 Staywarm
The boiler men came on time and were very pleasant and did a first class job ,they worked hard and cleared all the packaging and mess up .Very satisfied

Reply from 247 Staywarm
The boiler engineer did a great job looking very professional and friendly.

Reply from 247 Staywarm
Had a really good experience with this company, Ian replaced my boiler and did an amazing job... He was efficient and professional. Very happy with the result.

Reply from 247 Staywarm
Really impressive service from staywarm: a great deal on a new boiler with long warranty, rapid and highly professional installation at really short notice and excellent communication throughout...'Happy to recommend!

Reply from 247 Staywarm
Excellent service and all round work, still getting used to the different heating and water settings.

Reply from 247 Staywarm
Following a fault with our combi boiler, it was deemed uneconomic to repair, so we ordered a new boiler from 24/7. The two people I spoke to at the Staywarm team were Lawsia and Willow, and both were professional and knowledgeable, as well as being very friendly. I could not have asked for better service.
The installation was completed by Naim, who was first class. He cracked on with the job, keeping us up-to-date with the whole process and left everything in really good shape.
All in all highly satisfactory and would recommend.

Reply from 247 Staywarm
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