I paid a premium to have my order delivered by a certain date. The order only shipped from China the day it was supposed to be delivered and was very late. It was disappointing and I’m wondering if yo... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We placed an order for our non-profit organization, for custom wristbands. The process was overall straightforward and smooth throughout the whole shipping/delivery. Shipping was definitely fast, and... See more
Great customer service! Product turned out wonderful and arrived exactly when advertised! It was very easy to call and get my address fixed when I realized I had made a mistake, and the answerer was v... See more
The yard sign I ordered for our Memorial Garden arrived early and it is absolutely beautiful. I hung it up outside on a vinyl fence with the mounting strips and it has withstood heavy snow, rain and v... See more
Company details
Information provided by various external sources
24 Hour Wristbands was founded in 2006, and has grown to where it is today by delivering over 100 million wristbands to organizations and businesses around the world. Since then, we have expanded our passion for promotional products to hundreds of items including custom yard signs, lanyards, temporary tattoos, t-shirts, and many more. Although we keep growing, we have always stayed true to small-business fundamentals. We value every customer, take pride in our work, and offer dependable customer service. In fact, in 2013 we were awarded the Small Business of the Year award by the Small Business Administration in Washington, D.C. We also boast thousands of excellent reviews on Reseller Ratings, a third party rating site. Add to this our industry leading prices and it's easy to see why over half a million customers have chosen our company for all their promotional needs. Though we've evolved greatly as a company, our first product is still our highest selling. We are the largest manufacturer of custom wristbands in the world. From simple engraved bands to screen printed to Tyvek, we are the headquarters for all things wristbands! As an important and effective item in today’s promotional landscape, we work diligently to keep our wristband prices the lowest in the industry. We take genuine pride in the fact that countless small groups like churches, fire departments, and nonprofits across the country can afford to promote their organizations using custom wristbands. Together with our sister company, Imprint, we operate out of a state-of-the-art facility in Houston, Texas. We use the latest technology and environmentally friendly inks, but most importantly, we are comprised of over 300 of the most experienced printers and graphic artists around.
Contact info
14550 Beechnut St, 77083, Houston, United States
- 1-855-711-4467
- help@24hourwristbands.com
- 24hourwristbands.com
3.8
Great
7k reviews
Replied to 97% of negative reviews
Typically replies within 2 weeks
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Waste of Time and Money!
Placed my order on April 8 and approved the artwork on April 9, 2026. My order confirmation says, and I quote: "Estimated Delivery Date: Wednesday, April 29, 2026." On April 29, I had no tracking number, so I contacted them by opening a ticket. They told me it does not matter what it says on the confirmation, there is no guarantee... So, I waited. A week later, on May 6, I called them and asked where is my order? They told me, and I quote, "It does not matter what it says on the order confirmation; our website says there is no guarantee. We are now a month from the original order date, and they have no information on when I will eventually receive this order. DO NOT GIVE THESE PEOPLE ANY ORDER. THEY ARE A SCAM!
Update - It is now May 20, 2026, I still have no tracking info and no delivery, and no help from the company.
5 May 2026
Unprompted review
Reply from 24 Hour Wristbands
Hello, We are very sorry to hear about your experience. We truly regret that our service did not meet your expectations. Your feedback is important to us because it helps us understand where we need to improve. Our goal is always to make things easy and smooth for our customers, and we apologize if we fell short this time. Thank you for sharing your review, and we hope we can serve you better in the future. Best Regards.
Timely and cost effective
15 April 2026
Unprompted review
Delivery was fast
Delivery was fast, cost was reasonable, made in USA option was fantastic to me! Quality is exactly as expected. Will definitely do business again!
20 April 2026
Unprompted review
Saved the day!
In a pinch I found 24 Hour Wristbands and they produced my order immediately, at a high quality, and met my tight shipping timeline. Saved the day! Will use again.
13 April 2026
Unprompted review
Strong performance.
Product was good quality, met expectations, and was delivered quickly. Would definitely use the service again.
10 April 2026
Unprompted review
Easy design process
Easy design process and lots of color variations to choose from!
12 April 2026
Unprompted review
Quick easy ordering and fast delivery!
Quick easy ordering and fast delivery!
22 April 2026
Unprompted review
The product itself is great but i…
The product itself is great but i received it after the event date and wasn't even able to use them. When i purchased it said guaranteed delivery by that friday and they were received on monday & tuesday of the next week. Very disappointing that I couldn't use them.
17 April 2026
Unprompted review
Reply from 24 Hour Wristbands
Hello, We are very sorry to hear about your experience. We truly regret that our service did not meet your expectations. Your feedback is important to us because it helps us understand where we need to improve. Our goal is always to make things easy and smooth for our customers, and we apologize if we fell short this time. Thank you for sharing your review, and we hope we can serve you better in the future. Best Regards.
My order was correct and delivered…
My order was correct and delivered quickly.
7 April 2026
Unprompted review
Online Customer Service Issues
The online review was not impressive as they didn't open any files and kept copying and pasting responses. I needed to call in to get the issue solved. Once I did, it was smooth from there on out. Great product and fast delivery.
15 April 2026
Unprompted review
I ordered towels for a golf event
I ordered towels for a golf event. Picture I sent came out exactly how I would have liked it. Very responsive emails back and forth and I am very satisfied with the whole process. Definitely be ordering again if I ever need anything else.
13 April 2026
Unprompted review
Usually I have gotten great service and…
Usually I have gotten great service and products from your company. I will not order again. I paid for expedited shipping, but products didn't arrive. Also, the coozies smell so bad I will be embarrassed to even give them out. I ordered USA manufacturing but they smell like they have been through so many chemical baths... The design on them is VERY hard to read also. I'm just sad that this company is not what is used to be. I am usually VERY easy to please but I will not order again. I'm so sorry. my order # isOrder ID: IME8E8AAC393
26 April 2026
Unprompted review
Reply from 24 Hour Wristbands
Hello, We are very sorry to hear about your experience. We truly regret that our service did not meet your expectations. Your feedback is important to us because it helps us understand where we need to improve. Our goal is always to make things easy and smooth for our customers, and we apologize if we fell short this time. Thank you for sharing your review, and we hope we can serve you better in the future. Best Regards.
The screen printing is well done at an…
The screen printing is well done at an exceptional price. Appreciated the order status updates.
24 April 2026
Unprompted review
24 Hour Wristbands have been our go-to…
24 Hour Wristbands have been our go-to for a number of years now. They have a quick turn-around time, easy website for ordering, and the product is exactly what we wanted.
21 April 2026
Unprompted review
Cap order
They have always been very efficient with my marketing merchandise
2 April 2026
Unprompted review
delivered before delivery date
delivered before delivery date! simply amazing! great product great service ! thank you.
15 April 2026
Unprompted review
Great quality and pricing
This Is my first order from 24hour wristbands. They were awesome. My items arrived sooner than expected. They looked amazing. Will defintely be doing business here again.
9 April 2026
Unprompted review
Easy design and very good communication…
Easy design and very good communication with regard to the order
15 April 2026
Unprompted review
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