I paid a premium to have my order delivered by a certain date. The order only shipped from China the day it was supposed to be delivered and was very late. It was disappointing and I’m wondering if yo... See more
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24 Hour Wristbands was founded in 2006, and has grown to where it is today by delivering over 100 million wristbands to organizations and businesses around the world. Since then, we have expanded our passion for promotional products to hundreds of items including custom yard signs, lanyards, temporary tattoos, t-shirts, and many more. Although we keep growing, we have always stayed true to small-business fundamentals. We value every customer, take pride in our work, and offer dependable customer service. In fact, in 2013 we were awarded the Small Business of the Year award by the Small Business Administration in Washington, D.C. We also boast thousands of excellent reviews on Reseller Ratings, a third party rating site. Add to this our industry leading prices and it's easy to see why over half a million customers have chosen our company for all their promotional needs. Though we've evolved greatly as a company, our first product is still our highest selling. We are the largest manufacturer of custom wristbands in the world. From simple engraved bands to screen printed to Tyvek, we are the headquarters for all things wristbands! As an important and effective item in today’s promotional landscape, we work diligently to keep our wristband prices the lowest in the industry. We take genuine pride in the fact that countless small groups like churches, fire departments, and nonprofits across the country can afford to promote their organizations using custom wristbands. Together with our sister company, Imprint, we operate out of a state-of-the-art facility in Houston, Texas. We use the latest technology and environmentally friendly inks, but most importantly, we are comprised of over 300 of the most experienced printers and graphic artists around.
14550 Beechnut St, 77083, Houston, United States
Replied to 97% of negative reviews
Typically replies within 2 weeks
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The color was off from what I picked and the image I was sent to approve. The inside message I paid for was not included due to timing issues. I paid to get my order by Tuesday and didn’t receive it until Thursday.

Reply from 24 Hour Wristbands
The whiskey glasses were superb quality both in glassware and lettering. I would definitely order them again. Everything was delivered on time and as suggested.
We ordered our wedding koozies and it was so easy to do! We uploaded our own design and they returned a proof in such a fast manner and we had to approve it which was comforting before production! Also the prices are so affordable. I will 100% use them again!
Can Coolers came out exactly as ordered with fast delivery!
Estimated delivery dates are false, I have an estimated delivery date of yesterday and my order status is still "waiting". Had I known that the estimated delivery date on my order was a complete misleading lie, I would have opted for additional shipping charges. Do not order from this company.

Reply from 24 Hour Wristbands
wonderful customer service! order was easy and delivery was fast. will be purchasing more in the future :)
Excellent job with affordable cost and on time delivery
UPS did not deliver the product despite my correct shipping address being provided. The package was returned to 24hourwristbands. They chose to recharge me $30 to reship the product, despite the issue being with the delivery service rather than customer error. Very disappointing when spending hundreds of dollars. I spoke with William and he was respectful but unhelpful and essentially reread a script over and over without comprehending the situation. Quality of the product is to be seen but customer service is horrendous, which seems to be the trend in these reviews.

Reply from 24 Hour Wristbands
The hats themselves turned out great. However I ordered white hats as well as black hats. A few days later they called to tell me they have no white hats in stock. So why was I able to purchase them in the first place. Fine I’ll just get all black hats!
THEN I get another call about a week later that they don’t have enough of the hats I purchase so they will be using a different type of hate to fill the order. Would’ve been nice to be compensated in some way because I spent a lot of money to not get what I originally ordered.

Reply from 24 Hour Wristbands
Incredibly quick turnaround. Product looks great!
I was concerned when I placed the order because there was not guaranteed delivery option, but they came within a couple days of the "estimated date" I had chosen, so all worked out great.
I ordered custom coozies and styrofoam cups. Fast shipping and delivery!! Product looked absolutely amazing, will definitely order again!
I got my order but the Print was wrong on the bands. I had to send it back. There was no T on the name.

Reply from 24 Hour Wristbands
I ordered “coasters” and selected their paper option. What I received were 16pt paper coasters, which—while technically noted in the description—are not suitable for use as actual coasters. Any moisture immediately seeps through the thin material and ends up on the surface underneath.
Given their functionality, I don’t believe these should be marketed as coasters at all. Unfortunately, customer service was also unhelpful in addressing the issue. Based on this experience, I would be hesitant to order from this site again or trust the quality of their products.

Reply from 24 Hour Wristbands
Needed bands for a funeral. Very fast shipping!
Atleast 1/2 of these cups had a small pinhole in the bottom of them and they leaked when filled with liquid. Very disappointing.

Reply from 24 Hour Wristbands
Order arrived late after I paid for expedited shipping. Still waiting on my refund. Product was good.

Reply from 24 Hour Wristbands
Great experience from purchase to delivery. They worked with me to get a good product ready. They were extremely professional and willing to adjust during mock up phase. It was super simple process through the entire process.
Everything was to do and you all made it simple to get them to us fast.
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