24 Hour Wristbands Reviews 7,240

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 281 reviews, reviewers had a great experience with this company. Customers frequently praise the fast shipping and delivery, often noting that products arrive earlier than expected. Many people are satisfied with the product quality, mentioning that items like wristbands, yard signs, lanyards, and whiskey glasses are exactly as designed and of excellent quality. The ordering process is often described as easy and straightforward, with good customer service that helps ensure satisfaction. However, some customers experienced issues with late deliveries, even when paying for expedited shipping, and found that estimated delivery dates were inaccurate. There were also instances where product quality was a concern, with blurry prints on shirts, smudged ink on pens, or temporary tattoos that didn't last. A few people also noted problems with order accuracy, such as receiving the wrong color or an incorrect quantity of items.

What people talk about most

Product

Customers had ambiguous experiences with product quality. Many reviewers were satisfied, noting that products... See more

Order

Reviewers highlight ambiguous aspects of order experiences. While some customers praise fast and correct... See more

Delivery service

Clients share ambiguous opinions on delivery service. While many reviewers praise fast shipping, with some... See more

Quality

Reviewers mention ambiguous feedback about quality. While some customers praise the excellent quality of... See more

Service

Customers consistently note ambiguous experiences with service. Many reviewers express disappointment, citing... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I paid a premium to have my order delivered by a certain date. The order only shipped from China the day it was supposed to be delivered and was very late. It was disappointing and I’m wondering if yo... See more

Company replied

Rated 5 out of 5 stars

We placed an order for our non-profit organization, for custom wristbands. The process was overall straightforward and smooth throughout the whole shipping/delivery. Shipping was definitely fast, and... See more

Rated 5 out of 5 stars

Great customer service! Product turned out wonderful and arrived exactly when advertised! It was very easy to call and get my address fixed when I realized I had made a mistake, and the answerer was v... See more

Rated 5 out of 5 stars

The yard sign I ordered for our Memorial Garden arrived early and it is absolutely beautiful. I hung it up outside on a vinyl fence with the mounting strips and it has withstood heavy snow, rain and v... See more


Company details

  1. Promotional items
  2. Business-to-Business service

Information provided by various external sources

24 Hour Wristbands was founded in 2006, and has grown to where it is today by delivering over 100 million wristbands to organizations and businesses around the world. Since then, we have expanded our passion for promotional products to hundreds of items including custom yard signs, lanyards, temporary tattoos, t-shirts, and many more. Although we keep growing, we have always stayed true to small-business fundamentals. We value every customer, take pride in our work, and offer dependable customer service. In fact, in 2013 we were awarded the Small Business of the Year award by the Small Business Administration in Washington, D.C. We also boast thousands of excellent reviews on Reseller Ratings, a third party rating site. Add to this our industry leading prices and it's easy to see why over half a million customers have chosen our company for all their promotional needs. Though we've evolved greatly as a company, our first product is still our highest selling. We are the largest manufacturer of custom wristbands in the world. From simple engraved bands to screen printed to Tyvek, we are the headquarters for all things wristbands! As an important and effective item in today’s promotional landscape, we work diligently to keep our wristband prices the lowest in the industry. We take genuine pride in the fact that countless small groups like churches, fire departments, and nonprofits across the country can afford to promote their organizations using custom wristbands. Together with our sister company, Imprint, we operate out of a state-of-the-art facility in Houston, Texas. We use the latest technology and environmentally friendly inks, but most importantly, we are comprised of over 300 of the most experienced printers and graphic artists around.


Contact info

3.8

Great

TrustScore 4 out of 5

7k reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 2 weeks

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Rated 2 out of 5 stars

The color was off from what I picked…

The color was off from what I picked and the image I was sent to approve. The inside message I paid for was not included due to timing issues. I paid to get my order by Tuesday and didn’t receive it until Thursday.

1 April 2026
Unprompted review
24 Hour Wristbands logo

Reply from 24 Hour Wristbands

Hello, We are very sorry to hear about your experience. We truly regret that our service did not meet your expectations. Your feedback is important to us because it helps us understand where we need to improve. Our goal is always to make things easy and smooth for our customers, and we apologize if we fell short this time. Thank you for sharing your review, and we hope we can serve you better in the future. Best Regards.

Rated 5 out of 5 stars

Smooth process

We ordered our wedding koozies and it was so easy to do! We uploaded our own design and they returned a proof in such a fast manner and we had to approve it which was comforting before production! Also the prices are so affordable. I will 100% use them again!

31 March 2026
Unprompted review
Rated 1 out of 5 stars

Estimated delivery dates are false

Estimated delivery dates are false, I have an estimated delivery date of yesterday and my order status is still "waiting". Had I known that the estimated delivery date on my order was a complete misleading lie, I would have opted for additional shipping charges. Do not order from this company.

17 April 2026
Unprompted review
24 Hour Wristbands logo

Reply from 24 Hour Wristbands

Hello, We are very sorry to hear about your experience. We truly regret that our service did not meet your expectations. Your feedback is important to us because it helps us understand where we need to improve. Our goal is always to make things easy and smooth for our customers, and we apologize if we fell short this time. Thank you for sharing your review, and we hope we can serve you better in the future. Best Regards.

Rated 1 out of 5 stars

UPS did not deliver the product despite…

UPS did not deliver the product despite my correct shipping address being provided. The package was returned to 24hourwristbands. They chose to recharge me $30 to reship the product, despite the issue being with the delivery service rather than customer error. Very disappointing when spending hundreds of dollars. I spoke with William and he was respectful but unhelpful and essentially reread a script over and over without comprehending the situation. Quality of the product is to be seen but customer service is horrendous, which seems to be the trend in these reviews.

9 April 2026
Unprompted review
24 Hour Wristbands logo

Reply from 24 Hour Wristbands

Hello, We are very sorry to hear about your experience. We truly regret that our service did not meet your expectations. Your feedback is important to us because it helps us understand where we need to improve. Our goal is always to make things easy and smooth for our customers, and we apologize if we fell short this time. Thank you for sharing your review, and we hope we can serve you better in the future. Best Regards.

Rated 3 out of 5 stars

The hats themselves turned out great

The hats themselves turned out great. However I ordered white hats as well as black hats. A few days later they called to tell me they have no white hats in stock. So why was I able to purchase them in the first place. Fine I’ll just get all black hats!
THEN I get another call about a week later that they don’t have enough of the hats I purchase so they will be using a different type of hate to fill the order. Would’ve been nice to be compensated in some way because I spent a lot of money to not get what I originally ordered.

30 March 2026
Unprompted review
24 Hour Wristbands logo

Reply from 24 Hour Wristbands

Hello, We are very sorry to hear about your experience. We truly regret that our service did not meet your expectations. Your feedback is important to us because it helps us understand where we need to improve. Our goal is always to make things easy and smooth for our customers, and we apologize if we fell short this time. Thank you for sharing your review, and we hope we can serve you better in the future. Best Regards.

Rated 5 out of 5 stars

All is well that ends well

I was concerned when I placed the order because there was not guaranteed delivery option, but they came within a couple days of the "estimated date" I had chosen, so all worked out great.

18 March 2026
Unprompted review
Rated 3 out of 5 stars

I got my order but the Print was wrong…

I got my order but the Print was wrong on the bands. I had to send it back. There was no T on the name.

17 March 2026
Unprompted review
24 Hour Wristbands logo

Reply from 24 Hour Wristbands

Hello, We are very sorry to hear about your experience. We truly regret that our service did not meet your expectations. Your feedback is important to us because it helps us understand where we need to improve. Our goal is always to make things easy and smooth for our customers, and we apologize if we fell short this time. Thank you for sharing your review, and we hope we can serve you better in the future. Best Regards.

Rated 2 out of 5 stars

I ordered “coasters” and selected their…

I ordered “coasters” and selected their paper option. What I received were 16pt paper coasters, which—while technically noted in the description—are not suitable for use as actual coasters. Any moisture immediately seeps through the thin material and ends up on the surface underneath.

Given their functionality, I don’t believe these should be marketed as coasters at all. Unfortunately, customer service was also unhelpful in addressing the issue. Based on this experience, I would be hesitant to order from this site again or trust the quality of their products.

6 April 2026
Unprompted review
24 Hour Wristbands logo

Reply from 24 Hour Wristbands

Hello, We are very sorry to hear about your experience. We truly regret that our service did not meet your expectations. Your feedback is important to us because it helps us understand where we need to improve. Our goal is always to make things easy and smooth for our customers, and we apologize if we fell short this time. Thank you for sharing your review, and we hope we can serve you better in the future. Best Regards.

Rated 1 out of 5 stars

Cups had a hole

Atleast 1/2 of these cups had a small pinhole in the bottom of them and they leaked when filled with liquid. Very disappointing.

6 April 2026
Unprompted review
24 Hour Wristbands logo

Reply from 24 Hour Wristbands

Hello, We are very sorry to hear about your experience. We truly regret that our service did not meet your expectations. Your feedback is important to us because it helps us understand where we need to improve. Our goal is always to make things easy and smooth for our customers, and we apologize if we fell short this time. Thank you for sharing your review, and we hope we can serve you better in the future. Best Regards.

Rated 3 out of 5 stars

Order arrived late after I paid for…

Order arrived late after I paid for expedited shipping. Still waiting on my refund. Product was good.

24 March 2026
Unprompted review
24 Hour Wristbands logo

Reply from 24 Hour Wristbands

Hello, We are very sorry to hear about your experience. We truly regret that our service did not meet your expectations. Your feedback is important to us because it helps us understand where we need to improve. Our goal is always to make things easy and smooth for our customers, and we apologize if we fell short this time. Thank you for sharing your review, and we hope we can serve you better in the future. Best Regards.

Rated 5 out of 5 stars

Excellent product and company!

Great experience from purchase to delivery. They worked with me to get a good product ready. They were extremely professional and willing to adjust during mock up phase. It was super simple process through the entire process.

16 March 2026
Unprompted review

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