I paid a premium to have my order delivered by a certain date. The order only shipped from China the day it was supposed to be delivered and was very late. It was disappointing and I’m wondering if yo... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We placed an order for our non-profit organization, for custom wristbands. The process was overall straightforward and smooth throughout the whole shipping/delivery. Shipping was definitely fast, and... See more
Great customer service! Product turned out wonderful and arrived exactly when advertised! It was very easy to call and get my address fixed when I realized I had made a mistake, and the answerer was v... See more
The yard sign I ordered for our Memorial Garden arrived early and it is absolutely beautiful. I hung it up outside on a vinyl fence with the mounting strips and it has withstood heavy snow, rain and v... See more
Company details
Information provided by various external sources
24 Hour Wristbands was founded in 2006, and has grown to where it is today by delivering over 100 million wristbands to organizations and businesses around the world. Since then, we have expanded our passion for promotional products to hundreds of items including custom yard signs, lanyards, temporary tattoos, t-shirts, and many more. Although we keep growing, we have always stayed true to small-business fundamentals. We value every customer, take pride in our work, and offer dependable customer service. In fact, in 2013 we were awarded the Small Business of the Year award by the Small Business Administration in Washington, D.C. We also boast thousands of excellent reviews on Reseller Ratings, a third party rating site. Add to this our industry leading prices and it's easy to see why over half a million customers have chosen our company for all their promotional needs. Though we've evolved greatly as a company, our first product is still our highest selling. We are the largest manufacturer of custom wristbands in the world. From simple engraved bands to screen printed to Tyvek, we are the headquarters for all things wristbands! As an important and effective item in today’s promotional landscape, we work diligently to keep our wristband prices the lowest in the industry. We take genuine pride in the fact that countless small groups like churches, fire departments, and nonprofits across the country can afford to promote their organizations using custom wristbands. Together with our sister company, Imprint, we operate out of a state-of-the-art facility in Houston, Texas. We use the latest technology and environmentally friendly inks, but most importantly, we are comprised of over 300 of the most experienced printers and graphic artists around.
Contact info
14550 Beechnut St, 77083, Houston, United States
- 1-855-711-4467
- help@24hourwristbands.com
- 24hourwristbands.com
3.8
Great
7k reviews
Replied to 97% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
My order was better than expected.
The yard sign I ordered for our Memorial Garden arrived early and it is absolutely beautiful. I hung it up outside on a vinyl fence with the mounting strips and it has withstood heavy snow, rain and very strong winds. I am very pleased with this purchase.
24 December 2025
Unprompted review
Reply from 24 Hour Wristbands
Hello, we apologize for the inconvenience regarding your order. The order number provided appears to be incorrect, and we are unable to locate the package with that information. Please provide the correct order number so we can review the details and assist you further. Thank you for your patience and for bringing this to our attention.
We placed an order for our non-profit…
We placed an order for our non-profit organization, for custom wristbands. The process was overall straightforward and smooth throughout the whole shipping/delivery. Shipping was definitely fast, and actually seeing the product itself in hand they came out amazing. I would definitely recommend this company, and I will use in the future again. Thank you. 5 Stars.
23 December 2025
Unprompted review
The order was delivered quickly and…
The order was delivered quickly and correctly. The product was what I hoped for. All good.
12 January 2026
Unprompted review
delivery service is not reliable
Shipping was delayed and did not meet the estimated delivery date. No communication about shipping. Ontrac is not a good delivery service. they do not update their tracking in a timely manner. information on the tracking website was always wrong.
1 January 2026
Unprompted review
Reply from 24 Hour Wristbands
Hello, we apologize for the inconvenience caused by the shipping delay and any confusion with tracking updates. To review your order and provide further assistance, please provide your order number so we can look into the details. Thank you for your patience and for sharing your feedback.
100% recommend!
Fast process & delivery. Easy to work with, great communication, quick responses. Product quality is on the higher end. Highly recommend!
8 January 2026
Unprompted review
GREAT PRODUCT REASONABLY PRICED
Fast response time and delivery of item ordered
Great customer service
22 December 2025
Unprompted review
Amazing and Helpful
Great customer service! Product turned out wonderful and arrived exactly when advertised! It was very easy to call and get my address fixed when I realized I had made a mistake, and the answerer was very friendly, helpful, and accommodating! I would definitely use this website in the future :)
15 December 2025
Unprompted review
Excellent service and turn time
I placed an order with a very short window for receipt. I was able to get the order in and also talk to a representative to help me with an accidental duplicate order. My duplicate order was canceled while I waited and my order arrived one day ahead of schedule. I am so grateful for the fantastic service, and very quick turn time.
15 December 2025
Unprompted review
Arrived ahead of schedule
Arrived ahead of schedule. Bands look great! Will try an embossed version next time I order. Thank you!!!
20 December 2025
Unprompted review
Order from Houston!
Houston factory made the bands super fast with excellent quality control. Super happy with how they came out and will be ordering from again in the future.
18 December 2025
Unprompted review
Easy to work with.
2 December 2025
Unprompted review
Took my money
Took my money, paid expedited shipping as well as increase on the product for rush shipping and they missed the event by a week!
The event had no use for the product and it went to waste.
My offer was pay the bill or take $30.00
1 December 2025
Unprompted review
Reply from 24 Hour Wristbands
Hello, We’re very sorry to hear about the trouble you experienced with your order, including the missed event and the rush shipping issues. To properly review what happened and work toward a resolution, we’ll need your order number so we can look into the details and see how we can assist you. Please provide your order number at your earliest convenience, and we’ll do our best to address your concerns. Best Regards.
Loved their work
Loved their work. It was a great experience and we’ll continue to use them for all our needs.
22 December 2025
Unprompted review
Terrible Print Quality, Zero Responsibility
I ordered 100 shirts that turned out to have a thin white lining all around the edge on every single shirt. I told them that I wanted them to reprint it correctly or issue a refund, and they refused, saying that it is "normal" and not a defect. The colors also came out poor and washed out, and they said that's to be expected and not their fault. After a back-and forth exchange, they offered me 30% off "as a gesture of goodwill" but refused to refund me entirely. Let me be clear: these prints look like HOT STINKING TRASH. I finally did a chargeback on my credit card and lost. Why? Because they gave long, circuitous, and false claims about how their bad print quality is "all part of the printing process". Give me a BREAK.
A week later, I had the same design printed from a competitor's website and it came out GREAT! So is it REALLY "all part of the printing process"? Clearly not at all.
I cannot say enough negative things about this company. AVOID AT ALL COSTS.
3 October 2025
Unprompted review
Reply from 24 Hour Wristbands
Hello, We’re very sorry to hear about your experience with the print quality and understand your frustration regarding the white outline and color variations. After reviewing your order # IME3999ED148, we’d like to clarify that the products were produced exactly as per the approved artwork and proofs you submitted. The white outline you noticed is part of the mesh used in the printing process to preserve the artwork’s detail and is considered industry standard, not a defect. While the claim was not valid, we offered a 30% refund as a gesture of goodwill to help resolve the situation. We appreciate your feedback and hope this clarifies the production process. Best Regards, Tyson
There's a mountain of good reviews for a reason
And that reason is this company is phenomenal
20 December 2025
Unprompted review
Order was easy and price was great..
Order was easy and price was great... shipping was fantastic. Can't get better than this!
26 November 2025
Unprompted review
Free band promotion was a scam
Free band promotion was a scam. I ordered 350 bands from them, choosing their US location to support US jobs. Their promotion advertised by 100, get 100 or 200 free. There was nothing there about having to order 100 of the same color in order to qualify. I didn't see the free bands on my invoice/receipt, so I reached out immediately. When I finally understood the hangup, and asked them to change the order so that I could qualify (or else cancel my order), they said it was already in production. They will not honor the free band promotion.
15 December 2025
Unprompted review
Reply from 24 Hour Wristbands
Hello, We are saddened to hear your experience. We are truly sorry to hear about the issues you've faced with your order. To assist you better, could you please provide your order number? This will help us look into the matter more thoroughly and work towards a resolution. We appreciate your patience and understanding.
Thank you for your work!
Thank you for your work!! Shipping was timely and efficient!
24 November 2025
Unprompted review
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