Good service but took 8.5 hours to get a prescription. Granted this included time overnight so didn’t really make a difference, but still slower than advertised or from previous experiences using this... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I wish I would of known about 24hrdoc sooner!, This service is very convenient when you need immediate care without having to go to an emergency room or an Urgent Care. The whole process was made s... See more
Company replied
Traveling and not having to go clinic and saved 1000 plus dollars. Being able to forward issue and how resolved to actual local Dr for followup is amazing. Will use again.
Company replied
I have a tooth abscess (I have to have major surgery and haven't found a dentist yet). I know I have to clear the infection before extractions and any wait is too long for a mouth abscess. This serv... See more
Company replied
Company details
Written by the company
24hrDOC is the premier telehealth company. With 24hrDOC, there is no need to wait for long periods to see a doctor. We pride ourselves in offering the highest level of healthcare for patients and their families. 24hrDOC is dedicated and focused on you, your physical and mental health, and your well-being through top-notch and convenient medical services! Benefit from affordable online doctor visits through our secure and dependable telehealth services.
Contact info
3050 Post Oak Blvd, 77056, Houston, United States
- 832-838-4746
- services@24hrdoc.com
- 24hrdoc.com
4.1
Great
14K reviews
Replied to 97% of negative reviews
Typically replies within 1 week
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A great service will use again
I was skeptical but this really was a very straightforward process .I wrote the doctor a note for what I was looking for and it was sent right to the pharmacy for pick up it's much easier than trying to see a doctor before a weekend. Great service would use again
22 April 2026
Reply from 24hrdoc
Hi there,
Thank you for your kind feedback! We’re glad to hear that even though you were initially skeptical, the process turned out to be straightforward and easy for you. It’s great to know that it helped you get what you needed quickly, especially before the weekend. We truly appreciate your support and trust in 24hrdoc.
Sincerely,
The 24hrdoc Team
Always easy
Always easy, always so much more affordable, always so much help to aid in healing!
24 April 2026
Reply from 24hrdoc
Hi there,
Thank you for your kind feedback! We’re glad to hear that you’ve consistently found the service easy, affordable, and helpful in supporting your care and recovery. It means a lot to know you would use us again, and we truly appreciate your continued trust in 24hrdoc.
Sincerely,
The 24hrdoc Team
May payment was accepted at 645 pm
May payment was accepted at 645 pm. And I was emailed the reciept. The tracker said "transmitting meds" So payment was accepted.
It was not until 930 the next morning that it went threw. I called the number several times and it picked up but no one was on ither end. In the morning I called customer service again and while in the phone it went threw. They said they just received payment which is not at all true. I paid the extra 15 for expedited order. I requested a refund for that and have not received any info. Needless to say I was unsatisfied, if it was possible to give less than one star I would
24 April 2026
Reply from 24hrdoc
Hi there,
Thank you for your feedback, and we’re very sorry to hear about your experience. We understand how frustrating it must have been to see payment accepted and a receipt issued, but then experience a significant delay in the prescription being transmitted, especially after paying extra for expedited service. We also sincerely apologize for the difficulty you had reaching customer support and the lack of clarity during your calls.
This is not the level of service or communication we aim to provide, and we understand your dissatisfaction. Your concerns regarding timing, communication, and the expedited fee refund are valid and important. Please contact our support team so we can urgently review your case and address the refund request appropriately.
Sincerely,
The 24hrdoc Team
Fast and no hassle for getting a…
Fast and no hassle for getting a prescription sent over and a very fair price will definitely be using again
24 April 2026
Reply from 24hrdoc
Hi there,
Thank you for your kind feedback! We’re glad to hear that you found the process fast, hassle-free, and fairly priced, and that everything went smoothly with your prescription. It means a lot to know you would use our service again. We truly appreciate your support and trust in 24hrdoc.
Sincerely,
The 24hrdoc Team
Easy and efficient
Easy and efficient. I’m in pain with gout and it is ridiculous to have to go in and see someone for ten times the cost.
24 April 2026
Reply from 24hrdoc
Hi there,
Thank you for your feedback, and we’re sorry to hear you’ve been dealing with pain from gout. We understand how difficult it can be to seek care when you’re uncomfortable, and we’re glad to hear you found the process easy and efficient and more affordable compared to an in-person visit.
We truly appreciate your support and trust in 24hrdoc, and we hope you continue to find the service helpful when you need it.
Sincerely,
The 24hrdoc Team
The website advertises 45 minute…
The website advertises 45 minute prescriptions and I didn’t receive a prescription until 3 hours later. I was hoping I could grab some relief much sooner but ended up going to the ER instead. Refund would be appreciated
23 April 2026
Reply from 24hrdoc
Hi there,
Thank you for your feedback, and we’re very sorry to hear about your experience. We understand how disappointing it must have been to expect a 45-minute turnaround and then experience a longer delay, especially when you were in discomfort and ultimately had to go to the ER instead. That is not the level of service we aim to provide.
We also understand your concern regarding the expedited timeframe and your request for a refund. Please contact our support team directly so we can review your case and address this as quickly as possible.
Sincerely,
The 24hrdoc Team
Reply from 24hrdoc
Hi there,
Thank you for your feedback, and we’re very sorry to hear about your experience. We understand how concerning it is to receive the wrong medication and then not receive a response after reaching out for help. That is not the level of accuracy or communication we aim to provide.
We take this seriously and appreciate you bringing it to our attention. Please contact our support team again so we can urgently review your case and help resolve this for you as quickly as possible.
Sincerely,
The 24hrdoc Team
Reply from 24hrdoc
Hi there,
Thank you for your kind feedback! We’re glad to hear that you found our service fast and easy. We truly appreciate your support and trust in 24hrdoc.
Sincerely,
The 24hrdoc Team
Reply from 24hrdoc
Hi there,
Thank you for your kind feedback! We’re glad to hear that you found the process hassle-free and easy. We truly appreciate your support and trust in 24hrdoc, and we hope you continue to feel better soon.
Sincerely,
The 24hrdoc Team
Quick evaluation time
23 April 2026
Reply from 24hrdoc
Hi there,
Thank you for your feedback! We’re glad to hear that you found the process hassle-free and quick to get evaluated, and we hope you were able to start feeling better soon. We truly appreciate your support and trust in 24hrdoc.
Sincerely,
The 24hrdoc Team
Wow super easy just told them what was…
Wow super easy just told them what was going on filled out a 2 min form and next thing I knew the pharmacy was calling to tell me my meds were ready
23 April 2026
Reply from 24hrdoc
Hi there,
Thank you for your wonderful feedback! We’re glad to hear that the process was super easy and convenient for you, and that your medication was ready so quickly. It’s great to know the simple form and fast service made things easier when you needed help. We truly appreciate your support and trust in 24hrdoc.
Sincerely,
The 24hrdoc Team
Never have received any medication…
Never have received any medication for a tooth infection...I would like a refund.
19 April 2026
Reply from 24hrdoc
Hi there,
Thank you for your feedback, and we’re very sorry to hear about your experience. We understand how frustrating and concerning it must be to seek help for a tooth infection and then not receive the medication you were expecting. That is not the level of service we aim to provide.
We also understand your request for a refund and appreciate you bringing this to our attention. Please contact our support team directly so we can review your case promptly and assist you with a resolution.
Sincerely,
The 24hrdoc Team
Fast response and covered my needs
23 April 2026
Reply from 24hrdoc
Hi there,
Thank you for your kind feedback! We’re glad to hear that you received a fast response and that we were able to cover your needs. We truly appreciate your support and trust in 24hrdoc.
Sincerely,
The 24hrdoc Team
Severe Tooth Pain
From beginning to end I was/am well please. I was able to pick up my medication as soon as the pharmacy opened this morning. I can definitely see myself using 24hrdoc in the near future.
23 April 2026
Reply from 24hrdoc
Hi there,
Thank you for your wonderful feedback! We’re glad to hear that you were pleased from beginning to end and that you were able to pick up your medication promptly. It means a lot to know you would consider using 24hrdoc again in the future. We truly appreciate your support and trust in our service.
Sincerely,
The 24hrdoc Team
The pharmacy does not have my…
The pharmacy does not have my medication abs i can't get answers.
23 April 2026
Reply from 24hrdoc
Hi there,
Thank you for your feedback, and we’re very sorry to hear about your experience. We understand how frustrating and stressful it must be when the pharmacy does not have your medication and you’re unable to get answers or updates. That is not the level of service or communication we aim to provide.
We appreciate you bringing this to our attention. Please continue reaching out to our support team so your case can be urgently reviewed and resolved as quickly as possible.
Sincerely,
The 24hrdoc Team
Reply from 24hrdoc
Hi there,
Thank you for your kind feedback! We’re glad to hear that you found our service super easy and super quick. We truly appreciate your support and trust in 24hrdoc.
Sincerely,
The 24hrdoc Team
Reply from 24hrdoc
Hi there,
Thank you for your kind feedback! We’re glad to hear that everything went very quickly and smoothly for you. We truly appreciate your support and trust in 24hrdoc.
Sincerely,
The 24hrdoc Team
The best very helpful I was in the…
The best very helpful I was in the worst tooth pain and they helped would recommend to all
17 April 2026
Reply from 24hrdoc
Hi there,
Thank you for your kind feedback! We’re very sorry to hear you were in such severe tooth pain, but we’re glad we could help and that you found the service helpful during a difficult time. It means a lot to know you would recommend us, and we truly appreciate your support and trust in 24hrdoc.
Sincerely,
The 24hrdoc Team
Cannot get ahold of you guys
The pharmacy cannot find my medication. I called the contact number for you guys five times, no one answers and it goes to voicemail. This was expensive and I just wasted a lot of time. Please contact me to get this resolved.
22 April 2026
Reply from 24hrdoc
Hi there,
Thank you for your feedback, and we’re very sorry to hear about your experience. We understand how frustrating and time-consuming it must be when the pharmacy cannot locate your medication, especially after you’ve already paid and tried multiple times to reach support without success. That is not the level of communication or reliability we aim to provide.
We also understand your concern and would like to help resolve this as quickly as possible. Please continue trying to reach our support team so we can urgently investigate your prescription status and assist you directly.
Sincerely,
The 24hrdoc Team
Easy and quick
22 April 2026
Reply from 24hrdoc
Hi there,
Thank you for your kind feedback! We’re glad to hear that you found our service easy and quick. We truly appreciate your support and trust in 24hrdoc.
Sincerely,
The 24hrdoc Team
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