Good service but took 8.5 hours to get a prescription. Granted this included time overnight so didn’t really make a difference, but still slower than advertised or from previous experiences using this... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I wish I would of known about 24hrdoc sooner!, This service is very convenient when you need immediate care without having to go to an emergency room or an Urgent Care. The whole process was made s... See more
Company replied
Traveling and not having to go clinic and saved 1000 plus dollars. Being able to forward issue and how resolved to actual local Dr for followup is amazing. Will use again.
Company replied
I have a tooth abscess (I have to have major surgery and haven't found a dentist yet). I know I have to clear the infection before extractions and any wait is too long for a mouth abscess. This serv... See more
Company replied
Company details
Written by the company
24hrDOC is the premier telehealth company. With 24hrDOC, there is no need to wait for long periods to see a doctor. We pride ourselves in offering the highest level of healthcare for patients and their families. 24hrDOC is dedicated and focused on you, your physical and mental health, and your well-being through top-notch and convenient medical services! Benefit from affordable online doctor visits through our secure and dependable telehealth services.
Contact info
3050 Post Oak Blvd, 77056, Houston, United States
- 832-838-4746
- services@24hrdoc.com
- 24hrdoc.com
4.1
Great
14K reviews
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from 24hrdoc
Hi there,
Thank you for your kind feedback! We’re glad to hear that you found our service fast and convenient. We truly appreciate your support and trust in 24hrdoc.
Sincerely,
The 24hrdoc Team
So quick and easy
So quick and easy. Got my scripts in record time. This was the easiest, fastest process. 100% will use again in the future.
22 April 2026
Reply from 24hrdoc
Hi there,
Thank you for your kind feedback! We’re glad to hear that you found the process so quick and easy, and that you received your prescriptions in record time. It’s great to know the service was fast and convenient for you, and we truly appreciate your support and trust in 24hrdoc.
Sincerely,
The 24hrdoc Team
Trying to get antibiotics
I was trying to get antibiotics for pneumonia, and it seemed impossible to get what I needed without paying 300$ or more. 24hrdoc helped me, and it only cost 40$. Thank you!
17 April 2026
Reply from 24hrdoc
Hi there,
Thank you for sharing your experience! We’re very sorry to hear you were dealing with pneumonia symptoms, but we’re glad we could help make access to care more affordable and accessible when you needed it. It’s great to know the process worked for you and helped reduce the cost compared to other options. We truly appreciate your support and trust in 24hrdoc.
Sincerely,
The 24hrdoc Team
Simple and fast
Simple and fast. I found the website at 2 pm, went through the steps, and my prescription was sent to my pharmacy by 4 pm. I picked it up at 6 and took my first dose. I’m already feeling better the next day. I did pay a little extra for expedited review, but in this case it was worth it.
21 April 2026
Reply from 24hrdoc
Hi there,
Thank you for your thoughtful feedback! We’re glad to hear that the process was simple and fast for you, and that your prescription was sent and filled the same day. It’s great to know you’re already feeling better, and that the expedited review felt worth it in your situation. We truly appreciate your support and trust in 24hrdoc.
Sincerely,
The 24hrdoc Team
Terrible company and the worst decision…
Terrible company and the worst decision I have ever made while in PAIN!! Not only does this company promote they will have a prescription within 2-3 hours but they also promise a visit with a doctor to address concerns.
I booked for a dental infection. For one, NEVER SAW A DOCTOR. I didn’t get a prescription sent until 12 HOURS LATER. While in PAIN FOR HOURS. the status tracker said wait at least 5. I end up going with teledentistry because I COULD NO LONGER TAKE THE PAIN!!!!! Now I need a damn refund. I emailed you to CANCEL BEFORE the doctor sent a prescription. I also filed complaints with the BBB and board of doctors. You ppl are pathetic and need to burn in hell for your deceptive practices.
False advertising !!! Stay away if you need immediate care!!!
You are a TERRIBLE SERVICE I WILL NEVER BE USING AGAIN
22 April 2026
Reply from 24hrdoc
Hi there,
Thank you for your feedback, and we are truly sorry to hear about your experience and the level of pain and frustration you went through. We understand how distressing it must have been to expect faster care for a dental infection and not receive the timely response you were relying on. That is not the standard of service we aim to provide.
We also hear your concerns regarding communication, timing, and the expectations set during the process. We take this very seriously and appreciate you bringing it to our attention so it can be fully reviewed. Please contact our support team directly so we can investigate your case, review your cancellation request, and address the refund concern appropriately.
Sincerely,
The 24hrdoc Team
Quick and easy
17 April 2026
Reply from 24hrdoc
Hi there,
Thank you for your kind feedback! We’re glad to hear that you found our service quick and easy. We truly appreciate your support and trust in 24hrdoc.
Sincerely,
The 24hrdoc Team
Reply from 24hrdoc
Hi there,
Thank you for your kind feedback! We’re glad to hear that you found the process easy and quick, and that you were able to get some relief. We truly appreciate your support and trust in 24hrdoc.
Sincerely,
The 24hrdoc Team
Was quick and easy and I did not have…
Was quick and easy and I did not have to leave my house
21 April 2026
Reply from 24hrdoc
Hi there,
Thank you for your kind feedback! We’re glad to hear that you found the process quick and easy, and that you were able to get the care you needed without leaving your house. We truly appreciate your support and trust in 24hrdoc.
Sincerely,
The 24hrdoc Team
So easy
So easy! Told them my symptoms, sent them a pic .. and that was it! Will definitely be using this service again in the future for the small things that doesn’t require a Dr visit.
18 April 2026
Reply from 24hrdoc
Hi there,
Thank you for your wonderful feedback! We’re glad to hear that the process was so easy and convenient for you. It’s great to know that sharing your symptoms and photo made getting care simple and straightforward. We truly appreciate your support and trust in 24hrdoc, and we’ll be here whenever you need us in the future.
Sincerely,
The 24hrdoc Team
Reply from 24hrdoc
Hi there,
Thank you for your kind feedback! We’re glad to hear that you found our service easy to use and especially helpful without insurance. We truly appreciate your support and trust in 24hrdoc.
Sincerely,
The 24hrdoc Team
Reply from 24hrdoc
Hi there,
Thank you for your kind feedback! We’re glad to hear that you found our service very fast and helpful. Your appreciation means a lot to us, and we truly appreciate your support and trust in 24hrdoc.
Sincerely,
The 24hrdoc Team
Fast and easy
21 April 2026
Reply from 24hrdoc
Hi there,
Thank you for your kind feedback! We’re glad to hear that you found our service fast and easy. We truly appreciate your support and trust in 24hrdoc.
Sincerely,
The 24hrdoc Team
Easy to use and budget friendly
21 April 2026
Reply from 24hrdoc
Hi there,
Thank you for your kind feedback! We’re glad to hear that you found our service easy to use and budget friendly. We truly appreciate your support and trust in 24hrdoc.
Sincerely,
The 24hrdoc Team
Reply from 24hrdoc
Hi there,
Thank you for your feedback, and we’re sorry to hear about the delay with your prescription. We understand how frustrating it can be when timely service is important and things take longer than expected. This is not the experience we aim to provide, and we appreciate you bringing it to our attention so we can continue improving our turnaround times.
Sincerely,
The 24hrdoc Team
Listed the prescription I already had…
Listed the prescription I already had and that’s what they sent in. Didn’t receive a call or email back when I mentioned this.
15 April 2026
Reply from 24hrdoc
Hi there,
Thank you for your feedback, and we’re sorry to hear about your experience. We understand how frustrating it must have been to receive a prescription you already had and then not receive a response after raising the concern. That is not the level of care or communication we aim to provide.
We appreciate you bringing this to our attention, and your feedback is important as we work to improve both accuracy and responsiveness. Please contact our support team again so your case can be properly reviewed and addressed.
Sincerely,
The 24hrdoc Team
A beautiful service that I just…
A beautiful service that I just discovered. Thank you for the prompt service for my dental issue. Loved the discount coupons too. This service made my life so easy today. Pickup my rx and get on with life. Thank you, Doctor.
20 April 2026
Reply from 24hrdoc
Hi there,
Thank you for your wonderful feedback! We’re so glad to hear that you discovered our service and had such a positive experience. It’s great to know we could help promptly with your dental issue, that the discount coupons were useful, and that the process made your day easier.
We truly appreciate your kind words and trust in 24hrdoc.
Sincerely,
The 24hrdoc Team
They don't listen
I requested Bactrim as it has worked without side effects and I am traveling and did not want something I had never had before. This request was ignored. I ended up with macrobid which I had to stop due to side effects and go to local urgent care.
20 April 2026
Reply from 24hrdoc
Hi there,
Thank you for your feedback, and we’re very sorry to hear about your experience. We understand how frustrating it must have been to request a medication that has worked well for you in the past and then receive a different prescription, especially while traveling. We also regret to hear that you experienced side effects and had to seek urgent care afterward. That is not the experience we aim to provide.
Patient safety and individual medical history are very important, and we appreciate you sharing this so it can be reviewed. Please reach out to our support team so your case and prescribing decision can be properly evaluated.
Sincerely,
The 24hrdoc Team
Fast & efficient
Fast, convenient, and easy. Sometimes you can not get to your doctor or dentist timely, maybe you are between insurance coverage or out of town. This service offers a confidential and reliable access to healthcare professionals. My experience was timely and easy.
21 April 2026
Reply from 24hrdoc
Hi there,
Thank you for your thoughtful feedback! We’re glad to hear that you found our service fast, convenient, and easy to use, especially in situations where accessing a doctor or dentist isn’t possible right away. It’s great to know your experience was timely and straightforward. We truly appreciate your support and trust in 24hrdoc.
Sincerely,
The 24hrdoc Team
10/10 Recommend
After filling out a form, the prescription was called in immediately without having to visit the doctor. Highly recommend for those with little ones and a busy schedule!
21 April 2026
Reply from 24hrdoc
Hi there,
Thank you for your kind feedback! We’re glad to hear that the process was quick and convenient for you, and that it helped fit into your busy schedule. It’s great to know it was especially helpful for you and your little ones. We truly appreciate your support and recommendation of 24hrdoc.
Sincerely,
The 24hrdoc Team
Fast service! Easy navigation through process!
I woke up in the middle of the night, my face was swollen and my mouth was in a lot of pain. I desperately needed antibiotics to kill the infection. I went online and found 24hrdoc.com. Even in as much pain as I was in the site was fast and easy to navigate. In less than 3 hours my prescription was sent to the pharmacy of my choice and was filled. Excellent service! 5/5 stars!!
21 April 2026
Reply from 24hrdoc
Hi there,
Thank you for sharing your experience! We’re very sorry to hear about the pain and swelling you were dealing with, but we’re glad we could help you quickly during such a difficult time. It’s great to know the process was easy to navigate and that your prescription was sent and filled promptly. We truly appreciate your kind words and your 5-star feedback for 24hrdoc.
Sincerely,
The 24hrdoc Team
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