24hservice Reviews 2,242

TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 134 reviews, most reviewers were let down by their experience overall. Many customers reported significant issues with the products received, often finding them to be of poor quality, cheaply made, or not as advertised. People frequently mentioned that items did not match descriptions or images online, leading to disappointment and a feeling of being deceived. The ordering process was also a source of frustration, with many experiencing substantial delays in delivery or receiving incomplete orders. Furthermore, consumers expressed dissatisfaction with the refund process, stating that the company was unwilling to issue refunds for faulty or misrepresented goods, often offering only minimal compensation instead. The price of the products was also a concern for many, who felt they paid too much for items that were of low value or did not function correctly.

What people talk about most

Product

Reviewers highlight negative aspects of product quality, with many reporting that items received were not as... See more

Order

Clients share negative opinions on their orders, with many reviewers expressing strong dissatisfaction and... See more

Quality

People report negative experiences with quality, with many reviewers expressing strong disappointment... See more

Refund

Consumers report significant dissatisfaction with the refund process, often struggling to get their money... See more

Price

Reviewers express strong dissatisfaction with pricing, frequently describing it as a "rip off" and noting... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Several months ago I ordered the 64oz insulated steel drinking flask with camouflage pouch after seeing advertisement on Facebook. Multiple emails on the tracking order didn’t really help. Today the c... See more

Rated 1 out of 5 stars

Unadulterated trash that should be removed immediately for sale and full refund included postal costs. Failure to refund will result comms with office of fair trading. This item has no purpos... See more

Rated 1 out of 5 stars

If I could give a minus I would. Ordered make up medium & light medium, 6wks for delivery order arrived 30th September, they sent 2 deep colour, 12 emails getting nowhere, then they have the cheek to... See more

Rated 1 out of 5 stars

Order substantially delayed. Billed as linen/cotton dress. Not even close. The fabric has the feel of a synthetic flag or banner. Very poorly made and, tho it fits (I'm surprised I even tried it o... See more


1.2

Bad

TrustScore 1 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Steer clear of items being sold on facebook

Another item bought on facebook thats a piece of crap, do not buy of this store they give you the usual bs that they are closing down that the item has been handmade good quality material when i got it it was cracked and hand made by a machine,lies lies and more lies,Facebook would need to look into these so called family companys

21 August 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY OR…

DO NOT BUY FROM THIS COMPANY OR CONFIDENT-JOURNEY.COM who they advertise on Facebook as. Goods are nothing like the adverts and they will not refund! Something should be done about these companies! However, lesson learned, I will never buy from a Facebook advert again!

19 August 2025
Unprompted review
Rated 1 out of 5 stars

Swim Goggles broke before even trying on =AVOID

Bought 2x pairs of swim goggles, only opened 1 pair. it one of the lens broke before i put it on, then teh strap broke the 1st time i put it onto my head. £3 compensation to keep them, not willing to refund or help me return the items. last time i get caught up in ordering a cool item from an instagram advert. AVOID

15 August 2025
Unprompted review
Rated 1 out of 5 stars

TRIED TO RETURN

TRIED TO RETURN BUT NOT GIVEN AN ADDRESS. RETURNED TO ADDRESS ORIGINALLY ON SHIPPING PACKAGE IN ATLANTA, GA BUT TOLD WRONG ADDRESS. NEVER GIVEN CORRECT ONE AND NOW GHOSTED. WORKED ON THIS FOR SEVERAL EMAILS OVER 3 WEEK PERIOD.

30 July 2025
Unprompted review
Rated 1 out of 5 stars

The worst experience

The worst experience. The item took over a month to arrive. It smells so bad and the wreath that I ordered doesn’t look like anything like pictured. It’s super small and ugly. The cheapest material you can imagine. It’s a scam. Stay away from any advertisement and sites that you have not used before! Lesson learned. Chinese cheating warehouse and scam!

12 August 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs!

Avoid at all costs!! Not only did it take an age to arrive but when it did it was shoddy, nothing like the described item and also damaged beyond use!
They refuse to refund
Con artist

4 August 2025
Unprompted review
Rated 2 out of 5 stars

I ordered 2 blouses weeks ago and they…

I ordered 2 blouses weeks ago and they finally arrived. they are decent quality but ordered XL size and received one XL blouse and the other small size. Not sure I can even send them back. The green XL is fine but the pink is in small. Don't want my money back, just correct size.

7 August 2025
Unprompted review
Rated 1 out of 5 stars

OK you sent me the wrong order and even…

OK you sent me the wrong order and even admitted you did I replied with the information YOU asked for and didn't hear back from you so you blowed me off about it you suck and I'm being super nice about what I say I will tell everyone about your piss pore business practices this is so not over

14 July 2025
Unprompted review
Rated 1 out of 5 stars

Garbage Product - Stay Away

Order substantially delayed. Billed as linen/cotton dress. Not even close. The fabric has the feel of a synthetic flag or banner. Very poorly made and, tho it fits (I'm surprised I even tried it on), it's going to Salvation Army. Obviously, they don't accept returns, as they are a phantom company. I am not usually this gullible, so I'm embarrassed on top of losing $30+ shipping. Shameful behavior.

4 August 2025
Unprompted review
Rated 1 out of 5 stars

Do not use this site

Ordered 3 ladies bras .They arrived but were not supportive and were just msterial cut outs of a bra.Unusable.Tried to return but was told there was nothing wrong with them and my request was refused.Seeking support from my bank.

1 August 2025
Unprompted review
Rated 1 out of 5 stars

I received my product after waiting…

I received my product after waiting weeks for it to arrive only to find that when I opened it it smelt like gone off fish, it was absolutely putrid… please don’t use this company. I feel like reporting them trading standards. Won’t be ordering anything from them again.

27 July 2025
Unprompted review
Rated 1 out of 5 stars

BEWARE

BEWARE: Sent me the wrong size and charged me for the right size that i wanted. No way to contact the company for a refund, WHAT A JOKE. Read the reviews which i didnt do.

21 July 2025
Unprompted review
Rated 1 out of 5 stars

Ignore all communications

Ignore all communications.
Have reported this company to trading standards and my bank.
Product sent wasn’t fit for purpose. Tried charging me £48 postage to a return, product cost £40. Ridiculous

1 July 2025
Unprompted review
Rated 1 out of 5 stars

I purchased the cross stitch book

I purchased the cross stitch book, they made it look like you got everything you needed the floss the needles even a little pair of scissors and . I received three rectangle pieces of fabric with printing on it and no instructions. I don’t know exactly how I am supposed to learn to do these stitches without instructions. Do not recommend it

21 July 2025
Unprompted review
Rated 1 out of 5 stars

Ordered via facebook link a Wonderskin…

Ordered via facebook link a Wonderskin lip stain in colour Whimsical. Waited ages for the package to arrive - came from Hong Kong, supposed to be UK. Item arrived and was not what was ordered plus did not even work. Complained and company did not want to know - ignored all emails Then went via PayPal who said I had to return item to Hong Kong at my expense and they would issue a credit note. How ridiculous. what a fool I was for buying via a link in the first place. Lesson learned. Also PayPay is not as safe as you think

18 July 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look