24hshop.fi Reviews 16,023

TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 5 out of 5 stars

Good experience: The battery arrived in a couple of days. It is described as a "battery for JBL Xtreme Special Edition", but it works with my regular JBL Xtreme (black). I have chosen this battery bec... See more

Rated 1 out of 5 stars

When I placed the order (and paid!) in early April, the estimeted delivery was 2-5 days. It was nowhere told that the item is not in stock. Then backorder was promised April 24, after that estimted de... See more

Rated 5 out of 5 stars

Loistava palvelu.. Toimitusajan tarkkuus ja luotettavuus. Halvat hinnat muihin ostossivustoihin verrattuna Tuotteen kestävyys oli erittäin hyvä. Suosittelen kaikkia ostamaan ja käsit... See more

Rated 5 out of 5 stars

UPDATE! I was wrong. The package arrived at 4th business day. Problem was with the carrier, it didn't register until it arrived close to me. Also the product is amazing. I have now calibrated the... See more

Company replied

Company details

  1. Toner cartridge supplier
  2. Mobile Phone Accessory Shop
  3. Computer & Accessories store
  4. Hi-fi shop
  5. Party shop

About 24hshop.fi

Written by the company

24hshop.fi on yritys, joka tarjoaa elektroniikkavarusteita edulliseen hintaan.

Nettishopistamme löydät varusteita matkapuhelimille, tietokoneille, TV-peleille, lukulaitteille, kannettaville tietokoneille ja muistikorteille, mutta myös tuotteita kotiin ja vapaa-aikaan. Yrityksemme toimii Suomen lisäksi myös Ruotsissa (24.se), Norjassa (24hshop.no) ja Tanskassa (24hshop.dk).

Miksi maksaa enemmän kuin sinun tarvitsee...

Contact info

4.0

Great

TrustScore 4 out of 5

16k reviews

5-star
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Rated 5 out of 5 stars

Fast shipment.

14 August 2024
24hshop.fi logo

Reply from 24hshop.fi

We are glad to hear that you were satisfied with the delivery time! Delivering quickly and efficiently is a priority for us. Thank you for sharing your experience. /24hshop support team

Rated 5 out of 5 stars

Perfect

Perfect delivery

12 August 2024
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Reply from 24hshop.fi

Hello! How nice that you are satisfied with our delivery time! We always strive to deliver as quickly and smoothly as possible. Best regards 24hshop supportteam

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Good quality. Reasonable price (the best price).

14 August 2024
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Reply from 24hshop.fi

Hello! We are so happy that you had a positive shopping experience with us. Thank you for choosing us, and we hope to see you as a customer again soon! Best regards 24hshop supportteam

Rated 1 out of 5 stars

I bought something from this site and…

I bought something from this site and immediately after making this order I tried to cancel it but couldn’t so I had to contact their Gmail but then they progressed my order and said that they didn’t see my mail and was told not pick up the parcel then I will get refund but now they are saying that I have to pay 9€ of shipping which doesn’t make a sense to me, I mean they didn’t check the mail, it’s their fault right.

21 August 2024
Unprompted review
24hshop.fi logo

Reply from 24hshop.fi

Hello!
Sorry that you feel that way, unfortunately we do not always have time to stop an order after the purchase has been completed at the checkout even though we try our best.
Best regards / 24hshop supportteam

Rated 1 out of 5 stars

Missing parts

I bought a hammock and a stand. I received a package that doesn't have all the parts and Linda from customer service answered me once and after that I didn't get any more answers. now I have a hammock stand without all the parts.
New comment
Yes, you sent me the manual but after that you didn't answer anything even though I told you that I'm still missing one piece.

31 July 2024
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Reply from 24hshop.fi

Hello! I can see that we have sent the manual for the product and described how to assemble it. You can of course get back to us if the problem persists. Best regards 24hshop supportteam

Rated 1 out of 5 stars

The product is not working

The product is not working

28 June 2024
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Reply from 24hshop.fi

Hello! Sorry that your product is not working as it should. We would of course like to help you with this. Contact our customer service or our chat on the website which is open weekdays between 08–15.30. Best regards, 24hshop support team.

Rated 2 out of 5 stars

Delivery time is not what is promised

Delivery time is not what is promised. Over a week now and still havent received the order.

18 June 2024
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Reply from 24hshop.fi

Hello!
Contact our customer service and we will help you track your package. Of course, you should receive what you ordered!
Best regards, 24hshop.fi support team

Rated 5 out of 5 stars

Fast Service

Fast Service, well packed and easy to close the deal. All for an affordable price. I’m very satisfied and excited about my first purchase of a Brother HL laser printer toner cartridge from 24hShop.fi
Kiitos

16 June 2024
Unprompted review
Rated 4 out of 5 stars

Product good quality

Product ok, price ok. Only package tracking was difficult

3 June 2024
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Reply from 24hshop.fi

Hi.

Thank you for your feedback. I'm glad to hear that you were satisfied with the product and the price. However, I apologize for the difficulties you experienced with package tracking. We strive to make every aspect of our service convenient for our customers, and we'll look into how we can improve the tracking process to ensure a better experience in the future.

If you have any further concerns or need assistance, please don't hesitate to contact us at support@24.se.

Best regards,
24hshop support

Rated 1 out of 5 stars

Such a bad services

Such a bad services. I order Four pieces 10 days ago, after 10 days they saying they don't have the items in the store!!
After waiting the items two weeks they said you can cancele the order.
Before you buy anything from them make sure that they have the item IN THE STORE. 😡😡

20 May 2024
Unprompted review
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Reply from 24hshop.fi

I'm really sorry to hear about your frustrating experience. It's important to us that our customers receive timely and accurate information about their orders. Please contact us at support@24.se with your order details so we can look into this matter and find a satisfactory resolution for you.

Sincerely, 24hshop support

Rated 5 out of 5 stars

Nice

Got what I wanted.

6 May 2024
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Reply from 24hshop.fi

Hello and thank you for your great review! Always nice with satisfied customers.

/24hshop support team

Rated 5 out of 5 stars

Good card

Good card!!!!

22 April 2024
24hshop.fi logo

Reply from 24hshop.fi

Hello!
Thank you for your review. How nice that you are satisfied with your ordered product.
Have a nice day / 24hahop.fi support team

Rated 1 out of 5 stars

I have not received the products I…

I have not received the products I ordered!

11 April 2024
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Reply from 24hshop.fi

Hello!
I'm sorry, if you contact our customer service they can help you with this type of problem.
Best regards / 24hshop.fi support team

Rated 1 out of 5 stars

Misleading consumers

Misleading consumers with white-label products. Listings do not say anywhere that the product is not original manufacturers product, in this case electronic toothbrush. But the listings do remember to state many times the original manufacturers brand and make, letting consumers think they're buying the original product. Would be careful about the quality of their products.

And since it's a hygiene product, after many messages with their customer service, they don't accept a return.

10 March 2024
Unprompted review
24hshop.fi logo

Reply from 24hshop.fi

Hello,
Thank you for sharing your concerns. We sincerely apologize for any confusion regarding the branding of our products. We strive to provide clear and accurate information about our products. We will review our product listings to ensure they clearly differentiate between original manufacturers and white-label products to avoid any future confusion.
Regarding the return policy for hygiene products, we understand your concerns. Unfortunately, due to the nature of these products, returns are restricted once they are used.
For more questions, you can contact us via chat or email through our website. Our chat is open Mon-Fri at 8am-3.30pm.
Have a nice day / 24hshop.fi support team

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