24hshop.fi Reviews 16,033

TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 5 out of 5 stars

Good experience: The battery arrived in a couple of days. It is described as a "battery for JBL Xtreme Special Edition", but it works with my regular JBL Xtreme (black). I have chosen this battery bec... See more

Company replied

Rated 5 out of 5 stars

Loistava palvelu.. Toimitusajan tarkkuus ja luotettavuus. Halvat hinnat muihin ostossivustoihin verrattuna Tuotteen kestävyys oli erittäin hyvä. Suosittelen kaikkia ostamaan ja käsit... See more

Rated 1 out of 5 stars

When I placed the order (and paid!) in early April, the estimeted delivery was 2-5 days. It was nowhere told that the item is not in stock. Then backorder was promised April 24, after that estimted de... See more

Company replied

Rated 5 out of 5 stars

UPDATE! I was wrong. The package arrived at 4th business day. Problem was with the carrier, it didn't register until it arrived close to me. Also the product is amazing. I have now calibrated the... See more

Company replied

Company details

  1. Toner cartridge supplier
  2. Mobile Phone Accessory Shop
  3. Computer & Accessories store
  4. Hi-fi shop
  5. Party shop

About 24hshop.fi

Written by the company

24hshop.fi on yritys, joka tarjoaa elektroniikkavarusteita edulliseen hintaan.

Nettishopistamme löydät varusteita matkapuhelimille, tietokoneille, TV-peleille, lukulaitteille, kannettaville tietokoneille ja muistikorteille, mutta myös tuotteita kotiin ja vapaa-aikaan. Yrityksemme toimii Suomen lisäksi myös Ruotsissa (24.se), Norjassa (24hshop.no) ja Tanskassa (24hshop.dk).

Miksi maksaa enemmän kuin sinun tarvitsee...

Contact info

4.0

Great

TrustScore 4 out of 5

16k reviews

5-star
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1-star

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Rated 1 out of 5 stars

Misleading consumers

Misleading consumers with white-label products. Listings do not say anywhere that the product is not original manufacturers product, in this case electronic toothbrush. But the listings do remember to state many times the original manufacturers brand and make, letting consumers think they're buying the original product. Would be careful about the quality of their products.

And since it's a hygiene product, after many messages with their customer service, they don't accept a return.

10 March 2024
Unprompted review
24hshop.fi logo

Reply from 24hshop.fi

Hello,
Thank you for sharing your concerns. We sincerely apologize for any confusion regarding the branding of our products. We strive to provide clear and accurate information about our products. We will review our product listings to ensure they clearly differentiate between original manufacturers and white-label products to avoid any future confusion.
Regarding the return policy for hygiene products, we understand your concerns. Unfortunately, due to the nature of these products, returns are restricted once they are used.
For more questions, you can contact us via chat or email through our website. Our chat is open Mon-Fri at 8am-3.30pm.
Have a nice day / 24hshop.fi support team

Rated 1 out of 5 stars

Cookie choices. GDPR ?

Cookie choices.
Local post left package 120 km from my home !!!

9 April 2024
24hshop.fi logo

Reply from 24hshop.fi

Hi! Im sorry to hear that. Please contact our support and we will investigate your case further. Best regards 24hshop supportteam

Rated 3 out of 5 stars

The package never arrived

The package arrived after 10 days, not 3 days like they promised.
Product was ok.

8 April 2024
24hshop.fi logo

Reply from 24hshop.fi

I'm sorry to hear about the delay in receiving your package. Please contact us at support@24.se with your order details, and we will investigate the matter promptly to resolve the issue as quickly as possible.

Sincerely, 24hshop support

Rated 5 out of 5 stars

Fast shipping

4 March 2024
24hshop.fi logo

Reply from 24hshop.fi

Hi, how nice to hear that you are happy with the delivery! One of our main priorities is fast delivery. Best regards 24hshop supportteam

Rated 5 out of 5 stars

My experience has been very positive

My experience has been very positive, the products are of high quality and carefully selected products. Questions are answered very quickly and kindly, a highly recommended place
for Special thanks to Linda for customer service and communication! 👍

23 January 2024
Rated 1 out of 5 stars
24hshop.fi logo

Reply from 24hshop.fi

Hello.
I apologize that the delivery time took longer than promised. Sometimes things happen on the way to you that we have no control over. Contact our customer support if you have any questions or thoughts.
Best regards / 24hshop.fi support team

Rated 1 out of 5 stars

Everything!

Everything went Wrong!

2 January 2024
24hshop.fi logo

Reply from 24hshop.fi

Hello.
I am sorry that you are not satisfied. Contact our customer support and we can help you with your concerns. We are available via chat and mail through the website.
Best regards / 24hshop.fi support team

Rated 1 out of 5 stars

There is no return option and if you…

There is no return option and if you want to return a 12 euro product then you have to pay 20 euro shipping fee . No recommend.

28 November 2023
24hshop.fi logo

Reply from 24hshop.fi

Hello.
There are several options for returning your ordered product with many different price options. Check around with agents and see what their options are. You can also buy a delivery note from us for 9 euros if you have made a purchase through our website. For more information about it, you can contact us via chat or email.
Have a nice day / 24hshop.fi

Rated 5 out of 5 stars

Very good things

18 September 2023
24hshop.fi logo

Reply from 24hshop.fi

Hello.
Thank you for your review. How nice that you are satisfied.
Have a nice day / 24hshop.fi support team

Rated 5 out of 5 stars

Great selection of goods

Great selection of goods, fast delivery. I will be using their service again!

31 August 2023
24hshop.fi logo

Reply from 24hshop.fi

You are very welcome to shop with us again! /24hshop.fi supportteam

Rated 5 out of 5 stars

Safe and trustable

The item was Well packet came safely and guicly,shortely to say that i was satisfied and recommed people to shope here safely

7 September 2023
24hshop.fi logo

Reply from 24hshop.fi

Hello and thank you for your nice review! Always fun with satisfied customers. /24hshop.fi supportteam

Rated 4 out of 5 stars

Good

Well packed and quite fast delivery 🚚

3 September 2023
24hshop.fi logo

Reply from 24hshop.fi

Hello.
Thank you for your review.
Have a nice day / 24hshop.fi support team

Rated 5 out of 5 stars

Kiva

Kiva tuote 10

31 August 2023
24hshop.fi logo

Reply from 24hshop.fi

Hello.
Thank you for your review. How nice that you are satisfied with your ordered product.
Have a nice day / 24hshop.fi support team

Rated 4 out of 5 stars

hyvä postimaksu

Ranneke oli hyvja, ja postitus oli kohtuullinen.

22 August 2023
24hshop.fi logo

Reply from 24hshop.fi

Hello.
Thank you for your review.
Have a nice day / 24hshop.fi support team

Rated 5 out of 5 stars

Package never arrived, full refund

Package never arrived, got full refund without anyone blinking..
That is good customer service!

17 August 2023
24hshop.fi logo

Reply from 24hshop.fi

Hello.
Thank you for your review. How nice that you are satisfied with our customer service.
Have a nice day / 24hshop.fi support team

Rated 5 out of 5 stars

No problems at all

Shipped quickly, no problem with the delivery, product exactly as advertised... All good!

22 August 2023
24hshop.fi logo

Reply from 24hshop.fi

Hello.
Thank you for your review. How nice that you are satisfied with our delivery time, it is one of our main priorities.
Have a nice day / 24hshop.fi support team

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