They increased my charge every so often without notifying me. It went from $40 a month to $70 a month. There is no where online to cancel the insurance and when I called to cancel I was placed on... See more
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See what reviewers are saying
I was looking for pet insurance for a few days. And online all the sites seem to follow a pretty basic layout. The first option seems really affordable then you add coverage and it spikes pretty high.... See more
Updating my review! Great pet insurance. Very fast reimbursement like a few days after I submitted. I have two frenchies and I believe pet insurance is very worth it. My old dog that passed away of ca... See more
The process was easy, painless, and efficient. Other than adding info about my kittens, there wasn’t a lot to answer. I like that they asked about microchip numbers and this company registered th... See more
Company details
Written by the company
Pre-existing conditions are not covered. Waiting periods, annual deductible, co-insurance, benefit limits and exclusions may apply. For all terms and conditions visit www.24Petprotect.com/terms. Preventive Care coverage reimbursements are based on a schedule. Complete Coverage℠ reimbursements are based on the invoice. Products, schedules, and rates may vary and are subject to change. Discounts may vary and are subject to change. More information available at checkout. Insurance products are underwritten by United States Fire Insurance Company (NAIC #21113. Morristown, NJ), and produced and administered by PTZ Insurance Agency, Ltd. (NPN: 5328528. Domiciled in Illinois with offices at 1208 Massillon Road, Suite G200, Akron, Ohio 44306). (California residents only: PTZ Insurance Agency, Ltd., d.b.a PIA Insurance Agency, Ltd. CA license #0E36937). 24Petprotect is a brand name.
Contact info
1208 Massillon Road, Suite G200, 44306, Akron, United States
- 1-855-775-1224
- cservice@24Petprotect.com
- 24petprotect.com
No history of asking for reviews
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Hasn’t replied to negative reviews
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Thanks for keeping me updated
Thanks for keeping me updated
I am happy with this company
And for help me with the insurance
Questions for my pet Nova
:)
The price for coverage select seems to…
The price for coverage select seems to be OK. We have not had to use the coverage yet. It does not start until 12/15/2023. We will have to wait and see what happens when we have to take Lucky to the vet.
The process was easy
The process was easy, painless, and efficient. Other than adding info about my kittens, there wasn’t a lot to answer.
I like that they asked about microchip numbers and this company registered those numbers.
I feel this is a great company to have my kittens protected by. That is a big plus for me!
Easy to understand and sign up
Easy to understand and sign up, however I haven't received my policy information in the mail as of yet.
Got my 24petprotect an will be using it…
Got my 24petprotect an will be using it for my fur baby it has everything I need to keep my baby happy an healthy
I didn't mind that you didn't cover the…Slow claim response
I didn't mind that you didn't cover the costs of Miles euthiansia, what bothered my was how long it took to deny the claim.
Very helpful and courtious.
Wonderful customer service
Wonderful customer service. Was very helpful when I signed up and when I called. I feel the claim reimbursement takes forever and to long.
I trceived signinguour email right after I…
I trceived uour email right after I adopted my Frankie. All of then was already provide so it was short and sweet to complete.
It was simple and easy
My experiences with 23 pet protect are…
My experiences with 23 pet protect are very positive. I have a lifetime membership for my dog and I purchased insurance for him through 23 for tech pet protect. Very friendly and courteous staff that knows the business.
You guys have always made my experience…
You guys have always made my experience pleasant. You even sent a condolences card when he passed away. That was so kind of you guys. You made the process super easy on how to resign up with my newest kitty 3-4 years later. Your customer service with me has not changed at all. I appreciate everything that you guys have done with and for me, thus far.
My fur baby was just calmed and relaxed
Just a few simple questions with some…
Just a few simple questions with some simple answers was all that was needed - great and friendly service!
Amazing insurance
Updating my review! Great pet insurance. Very fast reimbursement like a few days after I submitted. I have two frenchies and I believe pet insurance is very worth it. My old dog that passed away of cancer we had 24petwatch and they were always the best! That is why I decided to continue with the 24petprotect insurance. My dogs have had surgeries, allergies, leg issues, and pneumonia which have all been covered. All pet insurance increases the cost after the first year and as the dog gets older. This just gives me peace of mind I can help my dog if they get sick with something serious like cancer or IVDD!
Submitting a claim was easy and…
Submitting a claim was easy and received a quick response
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