2cholidays Reviews 

1,797
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 282 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpful and friendly staff, noting their professionalism and informative assistance with bookings and any issues. Many appreciate the easy and efficient booking process, with queries answered promptly and changes handled smoothly. Reviewers frequently highlight the excellent holidays they experience, often returning to book again due to the great value and choice of locations and caravans. However, some customers also noted issues with accommodation standards, such as a caravan not being up to par or a lodge having no central heating in winter. A few other people also felt that the booking process lacked transparency, leading to uncertainty and a decision to forfeit their payment.

What people talk about most

Holidays

Customers had positive experiences with holidays, with many reviewers consistently expressing satisfaction... See more

Booking process

Users describe positive interactions with the booking process, frequently highlighting its ease and... See more

Staff

Consumers find staff to be exceptionally helpful and friendly, consistently reporting positive interactions.... See more

Service

People report positive experiences with service, consistently describing it as excellent and helpful.... See more

Location

Customers consistently note positive experiences with location, frequently praising the central and perfect... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a really lovely week stay recently as always! My most favourite place to relax, unwind & enjoy the many surrounding places to visit. Booking my next visit very soon! Everyone on site very helpful... See more

Rated 5 out of 5 stars

The caravan was beautiful. Very clean and tidy. Great central location in Hunstanton for lots of fun in the sun. A great family weekend away with our newest addition 10 week old baby boy. Would highly... See more

Rated 5 out of 5 stars

We have been using 2cHolidays for years. It’s our ‘go to’ for most of our stays on the Norfolk and Suffolk coast. A lovely selection of properties available at a very affordable price. They are so acc... See more

Rated 5 out of 5 stars

You can speak to a member of the team they know everything about each of their holiday homes They give a lot of information of how to operate domestic appliances etc I have used them lots of tim... See more

Company replied


Company details

  1. Holiday accommodation service

Written by the company

A small friendly lettings company renting a mixture of over 650 caravans, lodges cottages and chalets. We are a great team offering full support for our guests. As owners ourselves, we understand the difficulties and pressures that are involved. 2cHolidays provides a service where all the worry, pressure and time is dealt with on your behalf. We pride ourselves on offering an efficient, reliable and friendly service to our owners, along with a proactive marketing strategy to ensure we maximise your earning potential. We also provide owners with their own login to the booking calendar, which allows them complete access to book their own time in their property.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(1,797)

256 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic holiday company with a great…

Fantastic holiday company with a great range of caravans on a choice of parks. Their customer service is second to none and I'd highly recommend using them.

12 June 2026
Unprompted review
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Reply from 2cholidays

Hi Alison,

Thank you for your wonderful review. We're delighted to hear you've enjoyed both the range of holiday homes we offer and the level of service our team provides. We'll be sure to share your lovely feedback with the team.

Your recommendation means a great deal to us, and we look forward to helping you plan your next getaway.

Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

Good value for money

The caravan was basic but adequate. It was only a short walk to the beach, which was great. We had a lovely time. Thanks.

6 June 2026
Unprompted review
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Reply from 2cholidays

Hi Carol
Thank you for your lovely review. We're pleased to hear you had a great stay and enjoyed the property's fantastic location.

We're delighted you had such a lovely time and hope to welcome you back again soon.

Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

Great customer service

Not actually had our holiday yet, but want to give a shout out to Ruby in customer service. I stupidly booked the wrong dates and she has fixed it for us! Thank you Ruby, great service

25 June 2026
Unprompted review
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Reply from 2cholidays

Hi Emma
Thank you for your lovely 5* review. We're delighted to hear that Ruby was able to resolve your booking so quickly and help amend your dates. We'll be sure to pass your kind comments on to her.

We look forward to welcoming you soon.

Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

Had a lovely stay at a lodge in Carlton Meres

Had a lovely stay at a lodge in Carlton Meres last week

It was furnished really nicely in a fox theme

Communication was excellent and all the information we needed was available in the guest book

12 June 2026
Unprompted review
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Reply from 2cholidays

Hi Gill,
Thank you for your lovely review. We're delighted to hear you enjoyed your stay and that the accommodation made such a positive impression.
It's also wonderful to read your kind feedback regarding the level of service and communication you received. We hope to welcome you back again in the future.
Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

We have returned from a family break a…

We have returned from a family break a party of 20 and we all had an amazing time! The best house we have ever stayed in. We was a family ranging from ages 4-60 and the house honestly had everything for everyone, no one was ever bored!! Spoiltless on arrival and all essentials was provided even towels for the pool!!!
The welcome pack full of biscuits and little bottles of gin was a lovely surprise!!
Would
Recommend this house to anyone who has a socialable family and wants to have one amazing family holiday
We are going re book for next year!!!

5 June 2026
Unprompted review
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Reply from 2cholidays

Hi Gemma

Thank you for your wonderful 5* review of Scotgate Cottage . We're delighted to hear that your family had such a memorable time together. The property is perfect for bringing everyone together, from the youngest to the oldest to have a memorable stay.

It's lovely to know that the little touches helped make your stay extra special, and we're especially pleased to hear you're already thinking about returning next year. Don't forget to check your emails for details of your returning guest discount, or contact our team who will be happy to help with rates for your next stay.

We look forward to welcoming you all back for another fantastic family gathering.

Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

fabulous company

fabulous company. I have booked so many stays with 2C holidays, always professional and responsive to my messages, great value and will always remain a loyal customer to this local company :) i made a silly mistake last night and booked the wrong date for our next trip, spoke on the phone this morning and it was all sorted quickly and efficently. Thank you 2Cs holidays :)

17 June 2026
Unprompted review
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Reply from 2cholidays

Hi Louisa
Thank you for your wonderful review and for your continued support over the years. It means so much to know that you've chosen to book so many holidays with us and that we've been able to provide the service and value you expect each time.
We're especially pleased we could quickly help resolve your booking error and get everything sorted for you.
Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

You can speak to a member of the team…

You can speak to a member of the team they know everything about each of their holiday homes
They give a lot of information of how to operate domestic appliances etc
I have used them lots of times different parts of the uk
Whether it be a Park Dean Holiday Site they also have
Holiday Cottages they leave emergency numbers
Brilliant Company I will book with these again and they give you loyalty discounts

17 May 2026
Unprompted review
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Reply from 2cholidays

Hi Janice
Thank you for your wonderful review and for your continued support over the years. It's fantastic to hear that you've enjoyed holidays with us in different locations and that our team has helped make the booking process easy and stress free each time.
We appreciate your kind words about the team and your loyalty. It's lovely to know you'll be booking with us again, and we look forward to helping you find your next perfect getaway.
Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

Amazing stay

Had an amazing stay at California cliffs Lodge. Lots of space, great for a family. Washing machine was a bonus! Lovely site and in walking distance of the beach. Highly recommended!!

30 May 2026
Unprompted review
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Reply from 2cholidays

Hi Amy
Thank you for your lovely review. We're delighted to hear you had such an enjoyable family break and were able to make the most of both the accommodation and the surrounding area.
We hope to welcome you back for another memorable stay soon.
Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

Highly recommended

I've used 2cholidays many times over the last decade, booking holidays for me, friends and family. They offer plenty of choice to meet all needs at great prices.

On the single occasion we had an issue, they sent someone out within the hour to fix it before we'd even finished unpacking.

I can highly recommend and will be using them again for years to come I'm sure.

25 May 2026
Unprompted review
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Reply from 2cholidays

Hi Paul
Thank you for your fantastic review and for choosing to holiday with us over the years. It means so much to know that you've trusted us with so many breaks for yourself, friends and family.
We're especially pleased to hear that whenever you've needed us, our team has been there to help. Thank you for your recommendation and continued support, we look forward to welcoming you back for many more holidays to come.
Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

Fantastic service at 2cHolidays

We always use 2cholidays to book our annual caravan holiday. The service we received over the years has been excellent, they are always so helpful on the phone. The information received is always accurate and very thorough.
I spoke to Chloe this morning who was so lovely, unfortunately l had to make an amendment to my booking and she dealt with it easily and in a very professional manner and was so helpful.
Hoping to make another booking in September so will definitely be using 2cholidays again.

12 June 2026
Unprompted review
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Reply from 2cholidays

Hi Jenny
Thank you for your wonderful review and for choosing to book with us year after year. It's lovely to know that our team continues to make the booking process easy and enjoyable for you.
We'll be sure to pass your kind words on to Chloe, who will be delighted to hear she was able to help. We look forward to helping you plan your next stay.
Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

Lots of choices, great booking system and communication!

Used this company twice now for breaks away, I have been scammed before on Facebook for static caravan sites so love that these have lots of choices, peace of mind it’s not a scam, a good deposit system to pay right up to 6 weeks before your stay and good online booking system. Very prompt and up to date with emails and messages. Great company to use.

11 June 2026
Unprompted review
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Reply from 2cholidays

Hi Sarah
Thank you for your fantastic review and for choosing to stay with us again. We're so pleased to hear that your experience gave you the confidence and peace of mind to book with us, especially after previous disappointments elsewhere.
We really appreciate your continued support and look forward to welcoming you back again in the future.
Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

2cholidays have been really efficient…

2cholidays have been really efficient and prompt in replying to my questions.
They are always polite and informative on calls.
Would recommend the company as an owner and a guest.

1 May 2026
Unprompted review
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Reply from 2cholidays

Hi Debbie
Thank you for your lovely review. It's wonderful to hear that you've had such positive experiences with us. Your recommendation means a great deal to us, and we look forward to continuing to work with you in the future.
Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

Just got back from a 3 night stay at…

Just got back from a 3 night stay at Manor Park, Hunstanton. We stayed in caravan 173 Kensington and wow what a spacious , clean , awesome caravan this was. We will definitely be return to this one again. The caravan was equipped with everything and we had a brilliant night sleep in the beds. The outside space was fantastic with a great big patio and to the side a large grass area for the kids to play. This is our 3rd year back to Manor Park and it’s in such a great location.

22 May 2026
Unprompted review
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Reply from 2cholidays

Hi Charlotte
Thank you for your wonderful review. It's fantastic to hear that this stay was another memorable one and that the accommodation was such a great fit for your family.
Don't forget to make use of your £50 voucher when planning your next 3 night stay.
Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

Brilliant caravan at lees caravan park

Brilliant caravan at lees caravan park
Very clean and well maintained

25 May 2026
Unprompted review
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Reply from 2cholidays

Hi Melanie
Thank you for your lovely review. We're delighted to hear you had such an enjoyable stay and that everything was just as it should be on arrival. We really appreciate your feedback and hope to welcome you back to Lee's Caravan Park again in the future.
Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

Will

Will , you were amazing thank you very much helping with the holiday booking ! you made our weekend! I will call you next holiday time for sure

6 June 2026
Unprompted review
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Reply from 2cholidays

Hi Zsofia
Thank you for your lovely review. We're delighted to hear that Will was able to help make your booking experience such a positive one. We'll be sure to pass your kind words on to him, he'll be thrilled to know he helped make your weekend. We look forward to helping you plan your next holiday when the time comes.
Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

Perfect break in every way.

To start with, easy booking system and any queries answered promptly. Well informed all the way to day of arrival, clear instructions on everything. The caravan was spotless, the position overlooking the sea was perfect. I have stayed on this site several times and have already booked another date this summer. Will always use 2cholidays, customer service is excellent!

18 May 2026
Unprompted review
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Reply from 2cholidays

Thank you for your wonderful review and for your continued support. It's lovely to hear that another stay with us was everything you hoped for and that our team helped make the whole experience smooth from start to finish.
We're especially grateful for your loyalty and are delighted you've already booked your next summer break.
Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

Amazing caravan

Lovely caravan. Well equipped. Fantastic location very neat beach. Lovely sitting out on Decking.
Had a great stay. Would definitely go again.

22 May 2026
Unprompted review
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Reply from 2cholidays

Hi Deborah
Thank you for your lovely review. We're delighted to hear you had such an enjoyable stay and that you're already thinking about a return visit.
Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

The bungalow was perfect (14006…

The bungalow was perfect (14006 Waterside) spotlessly clean and very well fitted out, just two niggles no toilet brush and no WIFI which really spoilt our weekend which was such a shame. And the bonus was the weather was perfect.

22 May 2026
Unprompted review
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Reply from 2cholidays

Hi Joan
Thank you for your lovely 5* review. We're thrilled to learn no 6 Waterside was such a great fit for your stay and that you were able to enjoy both the property and the beautiful weather.
We appreciate your feedback regarding the missing toilet brush and lack of WiFi, and we're sorry these aspects impacted your weekend. Your comments will be passed on for review. We hope to welcome you back again in the future.
Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

2c holidays will always be our first…

2c holidays will always be our first choice of company to book with, the customer service is AMAZING, any problems we have incurred (which is only one over 5 years of using 2c, was sorted within 24 hours, even on a bank Holiday, its easy to book and definitely offer the best prices, would 100% recommend using them. Brilliant thank you so much. Locations are perfect, booking process is easy too.

18 April 2026
Unprompted review
2cholidays logo

Reply from 2cholidays

Hi Kylie
Thank you for your fantastic 5* review and for your continued support over the years. It means so much to know that we've become your first choice when planning a holiday.
We're especially grateful for your kind words about our team and the trust you've placed in us over the years, we look forward to helping you create many more holiday memories in the future.
Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

Booking process smooth and easy

Booking process smooth and easy, any issues they are quick to resolve, places are in good location used 2c 4 times And will continue to use them. Great service

14 May 2026
Unprompted review
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Reply from 2cholidays

Hi Katie
Thank you for your continued support. It's wonderful to hear you've enjoyed several holidays with us already. Dont forget, every completed booking brings you one step closer to your loyalty stay.
We really appreciate your kind comments about our team and service and look forward to welcoming you back soon

Kind regards,
The 2cHolidays Team

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