2cholidays Reviews 

1,802
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 284 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of the booking process and the helpful, friendly staff who are knowledgeable and responsive to queries. Many people highlight the excellent service and value for money, often returning for future holidays. Reviewers frequently commend the quality of the accommodations, noting their cleanliness and the perfect locations, often with beautiful views and close proximity to amenities. However, some customers also noted issues with the standard of accommodation or unexpected problems during their stay, such as empty gas bottles, or last-minute booking changes.

What people talk about most

Holidays

Reviewers consistently express satisfaction with their holidays, often highlighting the ease of booking and... See more

Booking process

Consumers find the booking process to be positive, with many reviewers highlighting its ease and convenience,... See more

Staff

Clients share positive opinions on staff, consistently describing them as friendly, helpful, and... See more

Service

Users describe positive interactions with service, consistently praising the excellent customer service and... See more

Location

Customers consistently note positive experiences with location, frequently praising the perfect and amazing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had the most perfect stay at pakefield, location is perfecf close to the beach and amenities. Booked with c2holidays, easy booking and all the information was given. The lovely caravan we stayed in... See more

Rated 5 out of 5 stars

You can speak to a member of the team they know everything about each of their holiday homes They give a lot of information of how to operate domestic appliances etc I have used them lots of tim... See more

Company replied

Rated 5 out of 5 stars

Just back from a 3 night stay at Manor Park Hunstanton. We had a fantastic time and the accommodation was excellent. We have been coming back annually for about 6 years now and have never had any issu... See more

Company replied

Rated 5 out of 5 stars

To start with, easy booking system and any queries answered promptly. Well informed all the way to day of arrival, clear instructions on everything. The caravan was spotless, the position overlooking... See more

Company replied


Company details

  1. Holiday accommodation service

Written by the company

A small friendly lettings company renting a mixture of over 650 caravans, lodges cottages and chalets. We are a great team offering full support for our guests. As owners ourselves, we understand the difficulties and pressures that are involved. 2cHolidays provides a service where all the worry, pressure and time is dealt with on your behalf. We pride ourselves on offering an efficient, reliable and friendly service to our owners, along with a proactive marketing strategy to ensure we maximise your earning potential. We also provide owners with their own login to the booking calendar, which allows them complete access to book their own time in their property.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,802)

261 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect break in every way.

To start with, easy booking system and any queries answered promptly. Well informed all the way to day of arrival, clear instructions on everything. The caravan was spotless, the position overlooking the sea was perfect. I have stayed on this site several times and have already booked another date this summer. Will always use 2cholidays, customer service is excellent!

18 May 2026
Unprompted review
2cholidays logo

Reply from 2cholidays

Thank you for your wonderful review and for your continued support. It's lovely to hear that another stay with us was everything you hoped for and that our team helped make the whole experience smooth from start to finish.
We're especially grateful for your loyalty and are delighted you've already booked your next summer break.
Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

Amazing caravan

Lovely caravan. Well equipped. Fantastic location very neat beach. Lovely sitting out on Decking.
Had a great stay. Would definitely go again.

22 May 2026
Unprompted review
2cholidays logo

Reply from 2cholidays

Hi Deborah
Thank you for your lovely review. We're delighted to hear you had such an enjoyable stay and that you're already thinking about a return visit.
Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

The bungalow was perfect (14006…

The bungalow was perfect (14006 Waterside) spotlessly clean and very well fitted out, just two niggles no toilet brush and no WIFI which really spoilt our weekend which was such a shame. And the bonus was the weather was perfect.

22 May 2026
Unprompted review
2cholidays logo

Reply from 2cholidays

Hi Joan
Thank you for your lovely 5* review. We're thrilled to learn no 6 Waterside was such a great fit for your stay and that you were able to enjoy both the property and the beautiful weather.
We appreciate your feedback regarding the missing toilet brush and lack of WiFi, and we're sorry these aspects impacted your weekend. Your comments will be passed on for review. We hope to welcome you back again in the future.
Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

2c holidays will always be our first…

2c holidays will always be our first choice of company to book with, the customer service is AMAZING, any problems we have incurred (which is only one over 5 years of using 2c, was sorted within 24 hours, even on a bank Holiday, its easy to book and definitely offer the best prices, would 100% recommend using them. Brilliant thank you so much. Locations are perfect, booking process is easy too.

18 April 2026
Unprompted review
2cholidays logo

Reply from 2cholidays

Hi Kylie
Thank you for your fantastic 5* review and for your continued support over the years. It means so much to know that we've become your first choice when planning a holiday.
We're especially grateful for your kind words about our team and the trust you've placed in us over the years, we look forward to helping you create many more holiday memories in the future.
Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

Booking process smooth and easy

Booking process smooth and easy, any issues they are quick to resolve, places are in good location used 2c 4 times And will continue to use them. Great service

14 May 2026
Unprompted review
2cholidays logo

Reply from 2cholidays

Hi Katie
Thank you for your continued support. It's wonderful to hear you've enjoyed several holidays with us already. Dont forget, every completed booking brings you one step closer to your loyalty stay.
We really appreciate your kind comments about our team and service and look forward to welcoming you back soon

Kind regards,
The 2cHolidays Team

Rated 4 out of 5 stars

Easy to book

Easy to book.
Easy to check in
Always clean/tidy caravans

18 May 2026
Unprompted review
2cholidays logo

Reply from 2cholidays

Hi Jayne
Thank you for your lovely review. We're delighted to hear that everything was straightforward and hassle-free, helping you get your holiday off to the best possible start.

We really appreciate your feedback and hope to welcome you back again soon.

Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

Excellent service and very competitive…

Excellent service and very competitive price, ten out of ten

13 May 2026
Unprompted review
2cholidays logo

Reply from 2cholidays

Hi Peter
Thank you for your fantastic 5* 10/10 review. We're delighted to hear you felt you received great value and service during your booking experience with us.
We hope to welcome you back for another holiday soon.

Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

A lovely house

A lovely house, lots of things to do so you never get bored. Amazing grounds for humans and dogs! The annexe got really hot especially at night could do with aircon to support the many windows

18 May 2026
Unprompted review
2cholidays logo

Reply from 2cholidays

Hi Katharine
Thank you for your lovely review. We're delighted to hear you enjoyed your stay and were able to make the most of the grounds and everything the property has to offer, especially your four-legged companions.

We appreciate your feedback regarding the annexe and will be sure to pass your comments on to the owner for consideration. We hope to welcome you back again in the future.

Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

Amazing company

Amazing company , great customer service, great accomodation, great location by the sea

8 May 2026
Unprompted review
2cholidays logo

Reply from 2cholidays

Hi Adam
Thank you for your wonderful 5*review. We're delighted to hear you had such a positive experience and that your holiday was everything you hoped it would be.

We hope to welcoming you back for another break soon.

Kind regards,
The 2cHolidays Team

Rated 4 out of 5 stars

Clacton on sea

We had a wonderful weekend in Clacton on Sea visiting our Daughter. Caravan and the site was lovely. Had no issues booking and was very easy to use the site. However, I would suggest you highlight strongly about the extra charge for dogs as this was not clear and put an extra charge on later. Maybe but it in with the price.

1 May 2026
Unprompted review
2cholidays logo

Reply from 2cholidays

Hi Marie

Thank you for your lovely review. We're delighted to hear that everything was straightforward and easy, from booking to arrival, allowing you to focus on enjoying your holiday.

We really appreciate your feedback regarding the dog fee, which is currently included on the listing, and will continue to look at ways that all aspects of the guest booking experience can be improved. We hope to welcome you back again soon

Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

I’ve booked our trips to Hunstanton via…

I’ve booked our trips to Hunstanton via 2cholidays over a few years now and they have always been so helpful and kind over the phone. Nothing has been too much to ask and if we’ve ever had any issues they’ve been very quick to fix anything. I’ve recommended them to my in-laws and sister-in-law who have both used them for holidays and said how brilliant they’ve been. Definitely the cheapest prices out there and fabulous caravans and lodges to choose from. Will always use to 2c to book our holidays!

8 May 2026
Unprompted review
2cholidays logo

Reply from 2cholidays

Hi Cathy
Thank you for such a wonderful review and for your continued support over the years. There's no greater compliment than returning guests who trust us with their holidays time and time again, and we're especially grateful that you've recommended us to your family as well.

As one of our valued returning guests, don't forget to make use of your £50 Voucher, and remember that every completed booking brings you closer to your complimentary loyalty stay after 10 bookings.

We can't wait to help you plan your next getaway.

Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

Van in Norfolk.

We’ve had two holidays with you and my sister has booked also on our recommendation. The vans are spotless and have all the amenities that you need. The vans are set in beautiful locations and also always quiet . Also very good value for money.

3 May 2026
Unprompted review
2cholidays logo

Reply from 2cholidays

Hi Denise
Thank you for your lovely 5*review and for choosing to book your stay with us again. It's wonderful to hear that you've also recommended us to your family.

We’re delighted that your holidays have consistently lived up to expectations, and we truly appreciate your continued support. Don't forget that every completed booking brings you closer to your Free loyalty stay after 10 bookings.

Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

Great company

Great company, we have had lots of stas with them. Simple and transparent booking process and simple good value. Will definitely use them again (and again)

5 May 2026
Unprompted review
2cholidays logo

Reply from 2cholidays

Hi Ruth
Thank you for your fantastic 5* review and for choosing to stay with us time and time again. It's wonderful to know that you rate the service and value for money we offer so highly over the years.

We truly appreciate your loyalty. Don't forget that every completed booking brings you closer to your complimentary loyalty stay after 10 bookings.

We look forward to welcoming you back again soon

Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

Have been using 2C Holidays for some…

Have been using 2C Holidays for some years now and have never been dissapointed. Easy to book online or by phone, staff are always very helpful. Great range of caravans for all budgets with plenty of choice of locations.

8 May 2026
Unprompted review
2cholidays logo

Reply from 2cholidays

hi Steve
Thank you for your lovely review and for your continued support over the years. It's wonderful to know that we've consistently been able to help you find the right holiday, whatever the occasion or budget.
Your kind words about our team mean a great deal, and we're grateful that you've chosen to return to us time and time again. We look forward to helping you plan many more holidays in the years ahead.

Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

We stayed for 2 nights at manor park…

We stayed for 2 nights at manor park Hunstanton in main a lovely caravan the booking process was very easy and we were responded to very quickly the caravan was lovely and cleaning very well equipped a home from home the instructions were very clear and helpful from how to gain access to the caravan,how to work the heating,the fire cooker and TV we would recommend the caravan and will return in the future

6 May 2026
Unprompted review
2cholidays logo

Reply from 2cholidays

Hi Diane
Thank you for your lovely 5-star review. It's wonderful to know you had a smooth and comfortable stay that felt like a home away from home. We're especially pleased to hear you'd recommend us to others, and we look forward to welcoming you back for another stay in the future.

Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

Excellent, friendly holiday company

I always use 2cholidays when booking our seaside breaks. The website is easy to use and if I have ever had to call the office, the staff are always friendly and helpful.

2 May 2026
Unprompted review
2cholidays logo

Reply from 2cholidays

Hi Rachel
Thank you so much for your lovely review!
We’re delighted to know that you find our website easy to use and that our team has been friendly and helpful whenever you’ve contacted us.
We really appreciate your continued support and look forward to helping you plan many more relaxing getaways by the sea!
Kind regards The 2cholidays Team

Rated 1 out of 5 stars

The caravan was very dated not cleaned…

The caravan was very dated not cleaned properly and the mattress was so old and uncomfortable we left a say early and the on suite toilet smelt of raw sewage for ages when you flushed it tried complain never heard anything back

1 May 2026
Unprompted review
2cholidays logo

Reply from 2cholidays

Dear Kevin,

Thank you for taking the time to share your feedback with us. I am very sorry to learn that you were disappointed with your stay.

Please be assured that we take all guest feedback seriously, and had we been aware of your concerns during your stay, we would have been more than happy to support you and look into these matters for you at the time.

Having reviewed our records again, I am unable to see that we were contacted regarding any issues or concerns whilst you were at the property, nor have we received a complaint form since your departure. We always want our guests to feel comfortable and enjoy their stay with us, so I am genuinely sorry to hear that the property did not meet your expectations on this occasion.

Guest satisfaction is very important to us, and we truly value the opportunity to resolve any concerns during a guest’s stay whenever possible.

Thank you again for bringing your experience to our attention. We do appreciate your feedback and are sorry that your stay was not a more positive one.

Kind regards,
Sarah

Rated 5 out of 5 stars

Stayed in Suffolk Sands in Felixstowe

Stayed in Suffolk Sands in Felixstowe. The mobile home was fantastic for our 2 night stay. We wish we could have stayed longer. We are planning on going back soon!

2 May 2026
Unprompted review
2cholidays logo

Reply from 2cholidays

Hi Donna,
Thank you so much for your lovely review! We’re delighted to hear that you enjoyed your stay at Suffolk Sands so much that you wished you could have stayed longer, that’s always the best kind of feedback we can receive.
We would be absolutely delighted to welcome you back again soon for another wonderful stay in Felixstowe.
Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

Barmston Beach Caravan

Rented a caravan @ Barmston beach.
Van was very clean & spacious, I was very impressed that every room smelled fresh.
The living area was huge and so was the main bedroom.
I'm about to book with the Host again :)

24 April 2026
Unprompted review
2cholidays logo

Reply from 2cholidays

Good Morning Kay,

Thank you for taking the time to leave us a review. We are so pleased that you enjoyed your stay at Barmston Beach. We are looking forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

Rated 2 out of 5 stars

2c holidays Lee’s Caravan park very poor

I stayed at Lee’s Caravan Park at Hunstanton just after Easter for 3 nights with 2 children and a small dog.
I don’t think we saw anyone else staying at the park and understand why now.
The caravan was less than basic.
It felt and smelt unclean.
There was several areas of damage to the walls and furniture which felt poorly maintained.
The fridge/ freezer door was broken away from the cover.
The main entrance doorway sealant was broken and a trip hazard.
The sofa had a big tear on the front and was covered in dog fur despite the extra charge for taking a dog. No evidence of cleaning the fur away.
I expected it to be basic but it was not a good standard to be let out for a holiday home.
I raised this with 2c as soon as we returned. The reason being we were only there for 3 nights and had driven for 3 hours and I didn’t want to take up the little time I had there by complaining.
I gave it 2 stars rather than 1 because it was just about bearable but I would not recommend and would not return.
2cs response was that it was a Ruby rated property. I don’t feel it was an acceptable state, and not entirely sure what is a ruby rated standard if it’s not broken and managed and poorly maintained.

8 April 2026
Unprompted review
2cholidays logo

Reply from 2cholidays

Hi Miranda,

We’re sorry to hear you were disappointed with your recent stay. While this is an older Ruby-graded caravan and has had historic maintenance carried out over time, due to its age, certain fixtures and fittings are no longer available, which can make it difficult to replace every item that becomes tired or worn over time. However, this does not affect the functionality of the property, more the aesthetics, which is reflected in the nightly rate.

Many guests choose to overlook this in favour of staying in a competitively priced property right by the beach.
The owners take great pride in providing affordable holiday accommodation, and had they been made aware of any areas that may have been overlooked, they would absolutely have wanted the opportunity to put things right for you.

The staff at Lee’s Caravan Park make themselves readily available to support guests and resolve any issues during their stay. It is a shame that you did not reach out to them, or to us, during your holiday, as your concerns could have been addressed while you were on stay, allowing for a more enjoyable experience.

We are sorry that you remain unhappy with the outcome of your complaint, which was reviewed by two managers and handled in line with our complaints policy. On this occasion, the concerns raised were considered to be more in relation to expectations versus the grade of accommodation and nightly rate paid.

Please be assured that we do value all guest feedback, and your comments have been shared with the relevant teams and property owner for review.

Kind Regards
The 2cHolidays Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look