2gether 

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Rated 1 out of 5 stars

2gether was hacked in 2020 and promised to replenish the stolen funds every February for 3 years partially. I still didn't receive any of it despite a contract we signed. This seems like a scam. I wou... See more

Rated 5 out of 5 stars

Responsive. I needed a not standard informations about past transactions and after a very fast reply with a generic committment I took note to solicit in 10 days. The day after I had all the informati... See more

Company replied

Rated 1 out of 5 stars

They blocked my account with all my savings, they asked me the account statement but even if I have sent me they ask me the same thing without finding a solution. Attentive to this scam

Company replied

Rated 5 out of 5 stars

Thank you 2gether Team, Excellent Customer Care services. In a few minuts, they resolve my problem. Good project, good team! Goooooo!!! 👍😉💪

Company replied

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Rated 1 out of 5 stars

2gether seems a scam

2gether was hacked in 2020 and promised to replenish the stolen funds every February for 3 years partially. I still didn't receive any of it despite a contract we signed. This seems like a scam. I wouldn't recommend anyone to sign up with 2gether.

16 June 2022
Unprompted review
Rated 1 out of 5 stars

They blocked my account with all my…

They blocked my account with all my savings, they asked me the account statement but even if I have sent me they ask me the same thing without finding a solution. Attentive to this scam

23 February 2022
Unprompted review
2gether logo

Reply from 2gether

Hello Enrick,

Our compliance team is requesting you more information about your operations. Please, provide them all they request you and your account will be unlocked.

Regards

Rated 5 out of 5 stars

Great customer support

Great customer support. Quick and adequate reponse.

11 February 2022
Unprompted review
2gether logo

Reply from 2gether

Thank you, Robert
We are pleased to hear that you are happy with the support you have received.

Best regards.

Rated 5 out of 5 stars

Responsive

Responsive. I needed a not standard informations about past transactions and after a very fast reply with a generic committment I took note to solicit in 10 days. The day after I had all the informations needed. Great progress from past times.

27 January 2022
Unprompted review
2gether logo

Reply from 2gether

Thanks, Francesco.
We keep improving our services as much as we can.

Regards.

Rated 5 out of 5 stars

Thank you 2gether Team,

Thank you 2gether Team,
Excellent Customer Care services.
In a few minuts, they resolve my problem.
Good project, good team!
Goooooo!!! 👍😉💪

12 January 2022
Unprompted review
2gether logo

Reply from 2gether

Thank you so much, Albert!
We really appreciate your review during these complicated days. Be sure we will be available for you in any circumstance.

Regards.

Rated 5 out of 5 stars

Super

Super, no problems at all. Very grateful!

23 December 2021
Unprompted review
2gether logo

Reply from 2gether

Thanks, Frank!
We are so glad you use our APP easily :)
Regards.

Rated 5 out of 5 stars

Great project!

Great project! I’m very happy to be part of it as a user!

17 November 2021
Unprompted review
2gether logo

Reply from 2gether

¡Thank you very much Biagio! We are also so glad to have you as an user of the platform.
Regards.

Rated 1 out of 5 stars

The company is not as serious as it seems.

Be careful! The company is not as serious as it seems.

I'm sorry to have to leave such a negative comment, but to date the company has become much worse.

It's been months now that the card isn't working, after many messages with the support, which denied the problem for weeks after finally realizing that something was wrong, they gave me some indications to try to solve the problem on my own, doing so, they even blocked my account with all the crypto inside, saying that an additional security check and some documents were needed. You can't imagine how long it's taking, practically inefficient assistance and disappeared after I asked them to send me some details that would be needed to complete these absurd checks faster.

After 2 weeks of continuous emails, they got back to me saying that it still takes time, but not sending me the details I asked for to help them complete this strange security check, thus purposely delaying the timeline.

If you're looking for a crypto-company to invest in, don't choose this one, I have invested in various crypto startups and unfortunately this is the only one to have disappointed me, let's see if they will improve in the future, but for the moment avoid it, there is the risk of seeing my money blocked for a long time and above all you will have to try to do everything yourself, because the assistance is non-existent (and to think that I have the perk with priority assistance).

4 November 2021
2gether logo

Reply from 2gether

Hello Mirko,

Our Support team has contacted you through our service desk. We hope we can solve this issue as soon as possible.

Regards.

Rated 5 out of 5 stars

It’s okay

For the use I give it, it makes the thing!

29 October 2021
Unprompted review
2gether logo

Reply from 2gether

Hello Alvaro!

Thanks for your feedback, we hope our APP keeps that intuitive :D

Regards!

Rated 5 out of 5 stars

Problems Solved

I have had some tecnical problem trying to recharge my 2gether card.
The support took charge of the matter and simply and fast has found my money!
I am very satisfied.

18 October 2021
Unprompted review
2gether logo

Reply from 2gether

Hello Davide!

Much appreciated your review and rating. Our support team works really hard to offer the best service :)

Salute

Rated 4 out of 5 stars

Good project

Good project, intuitive app, easy to manage your crypto. Evenutally somebñ errors occur, but thebteam always responds fast.

17 October 2021
Unprompted review
2gether logo

Reply from 2gether

Hey Eduard!

Thanks a lot for your rating. We keep working to minimize all the issues that we may have, and we keep improving every aspect of the APP.

Regards.

Rated 5 out of 5 stars

Excellent customer care services.

Excellent customer care services.
In a few minuts, they resolve a problem with my user in my app.
Thanks!

6 October 2021
Unprompted review
2gether logo

Reply from 2gether

Miquel thank you very much for your time and your words!
We work to offer a quality service every day.
We are at your disposal for any questions you may have.
Best regards.

Rated 5 out of 5 stars

Kudos to All 2gether Team(s).

Kudos to All 2gether Team(s).
Let me highlight the Great Customer Service you provided on handling a Tricky issue.

I'm indeed a happy Customer and... Considering to upgrade from Founder to Explore or Challenger as more and more I use your services.

ThX & Rgds,
Raul Esteves

28 September 2021
Unprompted review
2gether logo

Reply from 2gether

Raul, thank you for taking the time to review our platform.

We are constantly working to provide a quality service. Please contact our support team whenever you need it.

Best regards,

Rated 5 out of 5 stars

Great service, great support

I’ve been with 2gether almost since the beginning. What I’ve seen so far it’s a great project with people who truly are doing quite an effort to revolutionize payment systems and transparency is in project heart, which I value the most. From my experience, if something didn’t work as expected you could count with a great support.
So, join us and let’s be 2gether.
Nuno Caeiro

14 September 2021
Unprompted review
2gether logo

Reply from 2gether

Hello Nuno! Much appreciated!
We keep working to improve the APP, in every aspect, so thanks for your feedback!

Rated 5 out of 5 stars

Great support!

I've been on 2gether for a while and haven't used it lately. I had a problem with authentication and contacted support. I must say that I am extremely satisfied with the responsiveness and the quality of the assistance. I'm back in the game!

3 September 2021
Unprompted review
2gether logo

Reply from 2gether

We are glad you are back Alexandre! We remain at your disposal for any questions you may have, so please contact us at support@2gether.global whenever you need to.

Rated 5 out of 5 stars

Good work

I've been a client of 2gether for several months. Last week I had a small issue paying with my card, the support team was really quick and helped me a lot in just a few days.

My overall expirience has been, so far, excellent.

20 August 2021
Unprompted review
2gether logo

Reply from 2gether

Hi! Thank you for the wonderful review and for taking the time to share your feedback with 2gether. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

Best wishes.

Rated 4 out of 5 stars

Problem with an update - support team very helpful

I had a problem with the app for about a week; due to an update, it wouldn't work on my phone, for unknown reasons, so I didn't have access to my account for the whole week.
The support system was very helpful and tried to propose many solutions, which was very important to me because it would have been much more stressful to be ignored; even if the problem solved itself, it was good to know my problem was taken care of in a responsive way.

1 August 2021
Unprompted review
2gether logo

Reply from 2gether

Hello Lorenzo, Thank you for providing your valuable feedback. Please reach out to us at support@2gether.global. if you have other suggestions or doubts.

Rated 5 out of 5 stars

When having a login issue it is really…

When having a login issue it is really simple to resolve the problem with 2gether support team!

My concrete problem was related to a password issue, it was appearing an error message “type manually your password” after entering my correct credentials in the app.

Solution was to uninstall/activate again the app and this could have not been possible without contactin support team, which immediately gave me support to solve this.

27 July 2021
Unprompted review
2gether logo

Reply from 2gether

Hello David, many thanks for your comment. We are glad that you are having a good experience with the app. We are open to receive any feedback you’d like to share. In case you need assistance, do not hesitate to contact us at support@2gether.global, our team will be more than happy to help you.

Rated 5 out of 5 stars

Interesting company, great support

I have been using 2gether for some time now. Most of the time everything works very good. Now and then when some hick-ups appear, the support team have always been able to help with a quick and efficient solution.

18 July 2021
Unprompted review
2gether logo

Reply from 2gether

Many thanks for your comment. We are glad that you are having a good experience with the app. We are open to receive any feedback you’d like to share. In case you need assistance, do not hesitate to contact us at support@2gether.global, our team will be more than happy to help you.

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