2Gether Insurance Reviews 

17,206
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 3,517 reviews, reviewers had a great experience with this company, expressing high satisfaction with their overall breakdown cover. Customers frequently praise the competitive pricing and find the online platform exceptionally straightforward and easy to use when buying policies. Consumers also appreciate the friendly staff and prompt assistance provided by the team when drivers experience trouble on the road. However, some people mentioned that renewal prices increased dramatically over time, making future policies much more expensive than initial purchases. Reviewers also noted occasional confusion regarding automated phone menu systems and experienced unexpected additional costs required for certain vehicle callouts.

What people talk about most

Price

Reviewers mention positive feedback about price, often highlighting very competitive and affordable rates for... See more

Service

People report ambiguous experiences with service, often praising the reasonable pricing and straightforward... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform for being easy to... See more

Value for money

Users describe positive interactions with value_for_money, consistently highlighting the great prices and... See more

Website

Consumers find website to be positive and note it is quick and easy to navigate and purchase. Reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The recovery guy came very quickly - much appreciated - and he was very helpful, knowledgeable and friendly. The confusing thing was the menu system when I called. Lots of options for if you've br... See more

Company replied

Rated 4 out of 5 stars

The company is offering a very good product at competitive prices. It has an easy purchasing process if fo e through s comparison site. Do not get caught up in trying to renew an expired product as th... See more

Company replied

Rated 4 out of 5 stars

I'm giving 2Gether Insurance a 4 Star rating because I have found it to be the best price and cover available when I was looking for breakdown cover. I have not given 5 stars, as I do not yet know wh... See more

Company replied

Rated 4 out of 5 stars

Very affordable and easy to buy. I would have liked to see more clearly presented information at the outset to show what you get for each of the various options.

Company replied


Company details

  1. #204 of 230 best companies in Insurance agency
  2. #171 of 178 best companies in Insurance broker

Information provided by various external sources

2Gether Insurance are one of the UK's largest independent specialist insurance brokers, covering anything from kit cars, to heavily modified 4x4's. The vast experience we have accumulated over the last 10 years puts us in a unique position to understand the needs of our clients.


Contact info

4.2

Great

TrustScore 4 out of 5

17k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(17,206)

3,321 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I would NEVER recommend this company

I would NEVER recommend this company. Single mum broken down whilst away in UK in tears and would not help at all and showed no empathy.
I was scared and worried eventually after been cold transfered to a lady on the insurance admin team they arranged a manager to call me back. Had to try and find a local garage to take my car which were all fully booked and wouldn't take as dont know what was wrong with it as they wouldn't send anyone out. This is all because I mentioned recently having spark plugs replaced and they persumed this was reason Id broken down without checking. The reason I'd broken down was due to fuel not getting to the engine. In the end arranged my own recovery. Still awaiting a DSAR request and have an ongoing complaint.

28 July 2026
Unprompted review
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for letting us know. We're concerned to read your review and would like to hear more about your experience. Please reach out to us at customer.care@2gi.co.uk at your convenience. The 2Gether Insurance Team

Rated 5 out of 5 stars

great price

24 July 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for taking the time to leave a review. We're really pleased to hear you had a positive experience and we appreciate your support. The 2Gether Insurance Team

Rated 5 out of 5 stars
2Gether Insurance logo

Reply from 2Gether Insurance

We're glad to hear your experience with us was a good one. Thank you for sharing your feedback - it means a great deal to our team. The 2Gether Insurance Team

Rated 5 out of 5 stars

Absolutely excellent

Absolutely excellent! This company shows loyalty to their existing customers. This is the first insurance company that I've never had to leave after 12 months because of overpriced, unfair quotes.

20 July 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for leaving a review. We're really pleased your experience was a positive one and we appreciate your support. We look forward to continuing to look after you. The 2Gether Insurance Team

Rated 5 out of 5 stars

Good price

Good price , comprehensive policy

20 July 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for your review. It's great to hear your experience was a positive one and we really appreciate you taking the time to let us know. We hope to continue providing the same level of service. The 2Gether Insurance Team

Rated 5 out of 5 stars

Easy

Easy, great price. Everything in policy i need.

20 July 2026
2Gether Insurance logo

Reply from 2Gether Insurance

We're really glad to hear your experience with us was a good one. Thank you for taking the time to share your feedback - it means a great deal to the whole team. The 2Gether Insurance Team

Rated 1 out of 5 stars

God Awful Breakdown cover

God Awful Breakdown cover - AVOID

I would just avoid these guys, pay a little more and go with greenflag, there cheap but have poor contact over phone and no onward travel. Look at the other 1 star reviews, theres a pattern!

28 July 2026
Unprompted review
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for bringing this to our attention. We're sorry your experience wasn't as expected and we'd like to know more. Please reach out to us at customer.care@2gi.co.uk. The 2Gether Insurance Team

Rated 5 out of 5 stars

Breakdown insurance online

So easy to complete my choices online for my breakdown insurance especially as I am not completely computer literate

20 July 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you so much for your kind words. We're really pleased your experience went well and we appreciate you taking the time to leave a review. The 2Gether Insurance Team

Rated 5 out of 5 stars

Renewal for breakdown

When I got my renewal for breakdown, it had risen quite dramatically. I then used a comparison sure and got same cover for third of price. I phoned to cancel original renewal and person was so helpful, confirmed cancellation by email and acknowledged my new cover. Good experience, apart from doing better deal for new customers!!

27 July 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for taking the time to leave a review. We're really pleased to hear you had a positive experience and we'll be sure to pass your kind words on to the team. We look forward to continuing to look after you. The 2Gether Insurance Team

Rated 5 out of 5 stars

Easy to set up

Easy to set up, good price.

19 July 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for your kind review. We're pleased to hear things went smoothly and we appreciate you taking the time to share your experience with us. The 2Gether Insurance Team

Rated 5 out of 5 stars

Really good service

Really good service. I had a flat tyre and someone come to change the tyre within 45 minutes.

27 July 2026
2Gether Insurance logo

Reply from 2Gether Insurance

We're really glad to hear your experience went well. Thank you for sharing your feedback - it's greatly appreciated by our whole team. The 2Gether Insurance Team

Rated 5 out of 5 stars

Easy process to purchase the breakdown…

Easy process to purchase the breakdown cover for a very reasonable price and the cover it affords is very good too. Just hope I don’t have to use it

27 July 2026
2Gether Insurance logo

Reply from 2Gether Insurance

We're glad to hear your experience with us was a good one. Thank you for sharing your feedback - it means a great deal to our team. The 2Gether Insurance Team

Rated 1 out of 5 stars

All a con

All a con!
I made a claim for a clutch replacement costing over £500, but it was rejected because I hadn’t had a full service within the required period. I don’t understand what a routine service has to do with a clutch failing, especially when the clutch is considered a wear-and-tear component. I ended up paying the repair bill myself despite paying for the cover.

In my opinion, customers should read the terms and conditions very carefully before buying this warranty, as there may be requirements that could prevent a claim being paid.
Ps. Surely you know who I am so I will not email you! You had the opportunity to offer at least half of the payment but no!!!

6 November 2025
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for your feedback. We're concerned to read your review and want to make sure the right people are made aware. Please contact us at customer.care@2gi.co.uk and we'll look into this further. We presume this is parts and labor cover, which is a defined part of the cover, all clearly available to you prior to purchasing cover.

Rated 5 out of 5 stars

Easy

Easy, quick and price good

20 July 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for taking the time to leave a review. We're really pleased to hear you had a positive experience and we appreciate your support. The 2Gether Insurance Team

Rated 5 out of 5 stars

Easy process ,excellent prices cant…

Easy process ,excellent prices cant comment on service as not had to have a call out

19 July 2026
2Gether Insurance logo

Reply from 2Gether Insurance

It's great to read your positive feedback - thank you. We're glad we could help and we appreciate you letting us know. We hope to continue looking after you well into the future. The 2Gether Insurance Team

Rated 1 out of 5 stars

Terrible - quoted 3-5 hours for arrival…

Terrible- quoted 3-5 hours for arrival of recovery. Called after 6 hours to say they would be there in another hour. Tried to cancel as the garage was now closed but they wanted to charge a cancellation fee. Overseas call centre hung up on me twice.
AVOID LIKE THE PLAGUE

27 July 2026
Unprompted review
2Gether Insurance logo

Reply from 2Gether Insurance

We're sorry to read this review and we'd like to find out more about your experience. Please don't hesitate to get in touch at customer.care@2gi.co.uk and a member of our team will be in touch with you directly. The 2Gether Insurance Team

Rated 1 out of 5 stars

Unhelpful vehicle recovery

When rang for help after breakdown they refused to help because on their system it said it was a van. Even though the policy was set up for a motorhome. Plus person commented on that policy expires in a week and i was not renewing. I felt that is why they wouldn't help. But happy to take your money.

26 July 2026
Unprompted review
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for bringing this to our attention. We're sorry your experience wasn't as expected and we'd like to know more. Please reach out to us at customer.care@2gi.co.uk. The 2Gether Insurance Team

Rated 1 out of 5 stars

Tried to cancel auto renewal on the…

Tried to cancel auto renewal on the 22nd of July first by phone no answer then by email no reply even tho the renewal date is not till the 29th they took payment on the 23rd ignoring my cancel request

27 July 2026
Unprompted review
2Gether Insurance logo

Reply from 2Gether Insurance

We're sorry to read this review and we'd like to find out more about your experience. Please don't hesitate to get in touch at customer.care@2gi.co.uk and a member of our team will be in touch with you directly. The 2Gether Insurance Team

Rated 5 out of 5 stars

Been using 2gether for years several…

Been using 2gether for years several call out never any problems

26 July 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for leaving a review. We're pleased your experience was a good one and we appreciate you taking the time to let us know. We'll always be here when you need us. The 2Gether Insurance Team

Rated 4 out of 5 stars

Great service but confusing phone menu

The recovery guy came very quickly - much appreciated - and he was very helpful, knowledgeable and friendly.
The confusing thing was the menu system when I called. Lots of options for if you've broken down on a motorway or a dangerous place, or if you are vulnerable etc, which is all great, but no real option for the simple "I've just broken down in a non-dangerous place, no urgent problem" I needed. I think after going around the menu about 3 times, I just picked one at random. The final option should always be "press 9 for everything else" or something like that.

24 July 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for leaving a review. We're glad your experience was positive and we appreciate you taking the time to share it. We'd love to hear any further thoughts you have at customer.care@2gi.co.uk. The 2Gether Insurance Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look