2tall.com Reviews 177

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, reviewers had a great experience with this company. Many customers are delighted to find clothing that truly fits their tall stature, with particular praise for items like dressing gowns, track pants, suits, and formal shirts that offer appropriate length and fit. The quality of the products is frequently highlighted as fantastic, with many appreciating the material and attention to detail, especially in items like running bottoms and general apparel. Reviewers consistently commend the excellent and efficient customer service, noting helpful and friendly staff who go above and beyond to ensure satisfaction, even assisting with exchanges and delivery issues. However, some people were dissatisfied with sizing, finding certain items too small or too large despite advertised guides, and a few experienced issues with product quality and return policies. A small number of customers also reported appalling customer service, citing slow responses, incorrect orders, and a lack of apology or resolution for their problems.

What people talk about most

Product

Customers had ambiguous experiences with product, with many praising the perfect fit and quality for tall and... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many consumers praising the excellent quality of... See more

Order

Customers consistently note ambiguous experiences with order, with some expressing satisfaction with their... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting excellent and great... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers reporting amazing service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased a tall dressing gown for our 6’4” son, as this was the only place we could find a men’s longer length dressing gown after trying other well known high street retailers. Unfortunately I orde... See more

Rated 5 out of 5 stars

At 6’5 have struggled for years to buy off the rack except for the occasional long jeans sales. Couldn’t be happier with the quality of the track pants I’ve purchased and the excellent customer servi... See more

Rated 5 out of 5 stars

My son is 14, 6ft 2 and a size 14 shoe. Can't wait to order some trendy new school shoes and trainers in the next few months! Also Heather and Joanna have amazing customer service skills! We ordered 2... See more

Rated 5 out of 5 stars

As always, fantastic service from 2tall! Fabulous quality, great cuts and reasonable prices. The only place to get trousers for my son. We've just bought him his first suit and it just fits perfectl... See more


Company details

  1. Men's clothes shop

Written by the company

Tall mens clothing from a company that knows what it’s like to be tall. Extra long NOT extra wide clothes for tall men 6’3” to 7’4”, with slim and athletic builds. Extra long jeans, joggers, shorts, trousers and chinos, longer length shirts and t-shirts and tall mens suits too.


Contact info

4.0

Great

TrustScore 4 out of 5

177 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Tall woes!

I am 6 foot 7 and find it difficult to find the right fit. Other retailers do sell long size finally but length is never constant. I ordered tops and trousers with 10% discount and all fit perfectly (size ML). Thanks 2tall!

1 October 2024
Unprompted review
Rated 5 out of 5 stars

American Tall who?!

I've been a loyal customer of 2tall.com ever since I first bought slacks from them, and I was genuinely excited about the quality. Recently, I decided to update my wardrobe and purchased several new pairs of jeans. While most of them were perfect, I did have a minor issue with one pair. However, their customer service was outstanding—I reached out to them directly through Facebook, and they resolved the issue quickly and efficiently.

I've shopped at other stores like American Tall, but the quality of the clothes from 2tall.com is simply better. The fit, durability, and overall craftsmanship are top-notch. I highly recommend 2tall.com to anyone looking for well-made clothes that cater specifically to taller individuals.

19 August 2024
Unprompted review
Rated 2 out of 5 stars

Support is great, but poor quality

Customer support is excellent: helpful and polite. However, the product quality is quite disappointing. I had to return one pair of cargo trousers because the seams started coming apart. They sent me a "brand new pair" with labels, but it had a mark that didn't come off in the wash. This is unfortunate, as I thought I had finally found a place to buy clothes for my 210 cm husband. I would love to continue shopping here, but it's really frustrating to receive poor-quality items and have to return them repeatedly.

10 July 2024
Unprompted review
Rated 1 out of 5 stars

Not worth for Swiss customers

Been a customer since 2 years. Ordered again for 600$. The delivery and duty fees are 100$ on top. But that's not in 2tall's hand. Anyway, one trousers width was not as displayed online, so I complained to support and asked for a freebie like Pyjama trousers for 38$. They said I should return it and they see what they can do. The return sending fee was another 50$! Once they received it, they said it is 1.4cm shorter than displayed online, but that is within their tolerance, so they cannot give me anything for free. Well I spend 150$ dollars for that experience. Never again. The returning process is from 1980 anyway, filling out a form with pen, writing all product names and code, spending so much money on delivery and duty fee and then receiving the wrong size. Come on! Be a little supportive. I would have ordered many more clothing which would make you much more money in the long term but it seems they don't need every customer. From now on I'll be looking somewhere else...

1 July 2024
Unprompted review
Rated 5 out of 5 stars

My son is aged 15 and 6ft4

My son is aged 15 and 6ft4. We were shopping for pants for his upcoming prom. I tried various stores including stores that advertise xxl length with no success. It was becoming a stressful experience. I found 2 tall.com and was a bit dubious due to being scammed in the past. I can not compliment this site enough. The delivery was quick with great quality products. Returned 2 of the 3 items due to ordering 3 sizes just in case which was easy. Would definitely recommend and will be using them again in the future.

28 May 2024
Unprompted review
Rated 5 out of 5 stars

Almost perfect

Funny that a 62EUR pair of Chinos looks (much) better than a bloody tailored chino pant for 600 bucks...quality wise it feels comfy and not too heavy. I only wish the belt loop and all the stichting was reinforced or stronger material (or both), that would add a lot to the durability and it would be suitable for me as a duty pant.

23 May 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic shop

Fabulous service my grandson loves this site he's 15 6ft6 but very thin and this site caters for him he's very happy we found 2tall.com. they even phoned me up when something out of stock so it could be changed so there was no disappointment Thank you 2tall

14 April 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Joanna in customer services was very helpful in addressing my question. Clothes I have previously had have fitted well.

11 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent quality clothing

Excellent quality clothing, fantastic fit and great service when I got in touch looking for advice on the best product. My slim 6ft 6 son is spoilt for choice now.

3 January 2024
Unprompted review
Rated 5 out of 5 stars

Good range, fit and delivery

My 16yo son is 6 foot 8" and quite slim build. Finding clothes to fit him has never been easy. 2tall has been a godsend. Good range of clothes and most importantly they all fit him! Delivery is very quick and returns are extremely easy to arrange. So far, no negative experience with this company :)

1 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellent clothes for lanky or bizarrely shaped people (I qualify as both)

I am a bizarrely shaped person. I'm not even really all that tall, only 6'3", but I have David O'Doherty Syndrome - a ridiculously long torso and stubby legs.

I realised I had never had a t-shirt that actually fit me the first time I bought from here. I'd been wearing T-shirts for normal people, when I'm shaped like a stick of french bread with two bowling pins sticking out of the bottom.

They're great. I could actually stretch without showing my belly to everyone. So I bought more.

THEN, I bought some of the fancy print ones, and 4 months after the fact tried one of them on for the first time - but, gasp, noticed a major print defect on the back, long after the returns window. Messaged anyway and they were TOTALLY sound and replaced it straight away no bother.

10/10, all my t-shirts and hoodies are from this place now - sometimes all you need is an extra four inches (waaaaaaaaaaay)

2 February 2024
Unprompted review
Rated 2 out of 5 stars

Fabric quality poor

Great fit but the clothes start pilling within a week after receiving. I bought a hoodie, wore it just to the store a few times, and the sleeves look like something I bought from Walmart 2 years ago.

3 December 2023
Unprompted review
Rated 5 out of 5 stars

An excellent operation

A lot of companies could learn a lot from 2tall. In this day and age it’s great to actually be able to call and speak to someone who know’s what they’re talking about, and is helpful.

Not only that, the delivery was next day and the suit i purchased is a great fit.

10 January 2024
Unprompted review
Rated 5 out of 5 stars

Excellent company

Used this company again for a gift. Hoodie was too small. Returned following the easy instructions. Customer service was excellent and new size arrived three days later. First class service. Thank you.

4 December 2023
Unprompted review
Rated 5 out of 5 stars

They really understand tall mens struggles

Spoke to them on the phone, they were friendly and knowledgeable, and the order was delivered the following day. Tried it on and it fits very well and quality is excellent. Very happy with the suit.

It's great that there's a company that actually caters for tall men, not big and tall ones !

27 November 2023
Unprompted review

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