American Tall Reviews 332

TrustScore 3.5 out of 5

3.6

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers are generally very satisfied with the products, highlighting the excellent quality of materials and construction, and appreciating the wide range of fashionable options available. Many people express relief at finally finding clothing that fits their tall frames perfectly, with appropriate lengths in sleeves, inseams, and torsos, without being baggy. The overall shopping experience is often described as positive, with many consumers praising the reliable shipping and responsive customer service. However, some people were dissatisfied with aspects of their order and delivery, with several reporting significant delays and issues with tracking information. A few customers also mentioned receiving incorrect items or experiencing problems with the customer service, particularly with the use of chat bots that were perceived as unhelpful. There were also isolated concerns about the quality of some items, with a few reviewers noting that products fell apart or had an unpleasant odor.

What people talk about most

Product

Consumers find product to be positive, especially praising the quality and fit for tall individuals. Many... See more

Quality

Users describe positive interactions with quality, praising the excellent fabrics, modern styles, and... See more

Order

People report ambiguous experiences with order. While some customers praise the quick arrival of their orders... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers expressed significant frustration,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. While some customers praise reliable, fast... See more

Based on these reviews

Rated 4 out of 5 stars

Company is great. Quality clothing. Purchases are for my 20 year old son. 6’5 150# long and lean. Still figuring out sizing and company was great about returns/exchanges. Only complaint, multiple item... See more

Company replied

Rated 4 out of 5 stars

Proud string-bean here (6’6”, 190lbs), new to AT at age 52. Your catalog makes me feel old, but I’m appreciating size M extra-long in athletic pants and long-sleeved crew necks. I’ve never had the lux... See more

Company replied

Rated 3 out of 5 stars

I was excited to order something with the word “American” in it since I’m excited about supporting American made stuff. My things arrived with labels saying “made in China”. That was sad to me. In a... See more

Company replied

Rated 5 out of 5 stars

American tall fits amazingly well and offers high quality clothing. Their clothing is actually very unique in the details- from the choice of fabrics, to the cut of garments, to the finer details like... See more

Company replied


Company details

  1. Clothing Shop
  2. Men's clothes shop
  3. Ladies' clothes shop

Written by the company

American Tall makes quality clothing for tall men from 6'0" to 7'1" and tall women from 5'9" to 6'6". Designed thoughtfully and engineered proportionately to ensure the best fit possible. A family business since 2015, and now a leading brand in the tall community worldwide.


Contact info

3.6

Average

TrustScore 3.5 out of 5

332 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great service

Great service, perfect fit, good quality.
I am very pleased with my coat.

21 April 2026
Unprompted review
American Tall logo

Reply from American Tall

Thank you so much for your kind words! We’re happy to hear that you’re pleased with the fit, quality, and service and that you love your coat. Your feedback truly means a lot to us. Thank you for being part of our AT community!

Rated 1 out of 5 stars

BEWARE.

BEWARE.

This place has become incredibly shady when it comes to returns. I used to love shopping here, but the customer service has seriously gone downhill.

Their website had errors that wouldn’t let me process an exchange, so instead of fixing it properly, they (Rechel) made me pay for the item a second time and wait days for a resolution. After all that, they still charged me a return fee.

Unacceptable and frustrating from start to finish. Buyer beware.

21 April 2026
Unprompted review
American Tall logo

Reply from American Tall

We’re sorry to hear about your experience—this isn’t how we want any of our customers to feel. We can see that our team is currently reviewing the situation further and actively assisting you to reach a resolution. We appreciate your patience.

Rated 4 out of 5 stars

The quality of the clothes I bought was…

The quality of the clothes I bought was very good and the sizes seemed to fit perfect. Also the packaging was very nice.

3 April 2026
Unprompted review
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Reply from American Tall

Thank you so much for sharing your feedback! We’re thrilled to hear that the items fit well and that you loved the quality—it truly means a lot to us. Thanks for your support!

Rated 5 out of 5 stars

American Tall 5 stars+

I’ve ordered many products from American Tall, jeans, shirts, shorts, etc. I’ve never been disappointed with the fit, quality, and overall ordering process. As a 6’7” male, it’s great to have a store that understands how to fit tall men. Thank you very much for company.

20 April 2026
Unprompted review
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Reply from American Tall

Thank you so much for sharing your experience with us! We’re thrilled to hear that the pieces you’ve purchased have consistently met your expectations, and we hope to continue adding new styles to your wardrobe that you truly love. Thank you for your continued support and for being part of the AT community!

Rated 5 out of 5 stars

Honnêtement

Honnêtement, super belle expérience avec American Tall
C’est déjà pas facile de trouver des vêtements quand t’es grand, mais eux, ça fit vraiment comme il faut. La qualité est là aussi, ça paraît que c’est bien fait et que ça va durer.
Mais surtout, leur service à la clientèle est vraiment solide. Ils répondent vite, sont faciles à rejoindre et cherchent vraiment à aider. J’ai eu droit à de très bonnes ententes, ce qui est assez rare de nos jours.
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Honestly, really great experience with AmericanTall.
It’s already hard to find clothes when you’re tall, but their stuff actually fits properly. The quality is solid too — you can tell it’s well made and built to last.
What stood out the most though is their customer service. They reply quickly, are easy to deal with, and genuinely try to help. I was able to get some really good arrangements, which is pretty rare these days.

16 April 2026
Unprompted review
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Reply from American Tall

Thank you for sharing your experience! We know how challenging it can be to find clothing that fits well, and we’re thrilled to hear you found pieces that fit perfectly. We’re also so glad that our Customer Experience team was able to assist and support you. Thank you for your trust and support!

Rated 5 out of 5 stars

Styles even for teens

Have been buying clothes from AT for several years now since my 16 yr old grandson is 6'5" and granddaughter is 5'9". Clothes are great quality and fashionable

12 April 2026
Unprompted review
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Reply from American Tall

We’re so happy to hear that you’ve been able to find great pieces for your grandson over the years! Thank you so much for your continued support and loyalty.

Rated 5 out of 5 stars

Long Inseams, Yes!

I enjoy shopping the items at American Tall. As someone who has always had difficulty finding pants or jeans with a long inseam, I appreciate having this shop as an option.

10 April 2026
Unprompted review
American Tall logo

Reply from American Tall

Thank you so much for sharing this with us! We’re thrilled to hear that you’ve found jeans that fit you perfectly. Your support truly means a lot to us.

Rated 5 out of 5 stars

American Tall is the Answer for Tall People

AmericanTall.com is a fantastic resource for tall men and women who struggle to find clothing that truly fits. Their selection of jeans, trousers, suits, and casual wear is thoughtfully designed with longer inseams and proportions that feel natural, not oversized. The quality of the fabrics is excellent, and the styles are modern yet versatile. Shipping is reliable, and customer service is responsive, making the whole experience smooth. Finally, a brand that understands tall sizing and delivers comfort and style without compromise!

8 April 2026
Unprompted review
American Tall logo

Reply from American Tall

Thank you so much for sharing your thoughtful feedback! We’re thrilled to hear that you’ve had such a great experience with our fit, quality, style, and customer service. Your kind words truly mean a lot to us, and we appreciate your continued support. We look forward to creating and delivering more pieces you’ll love!

Rated 4 out of 5 stars

Resolved

Update. American Tall reachdd back out to me and got the issue resolved in one email.

Awful. I ordered some shorts that I needed ASAP and they mistakenly sent me pants and their customer support is so awful that it takes them "up to two days to reply" so just fixing the problem takes an unimaginable amount of time and energy. Avoid this company like the plague!!!

4 April 2026
Unprompted review
American Tall logo

Reply from American Tall

We’re very sorry for the mix-up with your order—this certainly isn’t the experience we want for our customers. We can see that our team is already in contact with you and has provided a resolution. Please let us know if you have further questions!

Rated 5 out of 5 stars

Outstanding site and really beautiful…

Outstanding site and really beautiful surprise for tall men,very addictive!

2 March 2026
Unprompted review
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Reply from American Tall

Thank you so much for your kind words! We’re happy to hear that you’re enjoying the site and our collection! Thank you for being a part of our AT community!

Rated 5 out of 5 stars

Well Made and They Fit!

Bottom line—the clothes fit and they're well made

22 March 2026
Unprompted review
American Tall logo

Reply from American Tall

Thank you so much for your feedback! We’re thrilled to hear that the clothes fit well and that you’re happy with the quality. Your support means a lot to us!

Rated 5 out of 5 stars

Very pleased with my purchase

Very pleased with my purchase. First time my tall husband has had PJ bottoms that were long enough.

25 March 2026
Unprompted review
American Tall logo

Reply from American Tall

Thank you for your feedback! We’re so happy to hear that you're pleased with your purchase and that the length worked well for your husband. We truly appreciate the support.

Rated 2 out of 5 stars

Very disappointed!

As a 5'11" woman for over 5 decades, I have dealt with a lot of tall clothing manufacturers. I was really hoping this "American Tall" would be one of the better ones. Nope.

I ordered a simple cotton ladies white blouse and some PJ bottoms. When I started opening the package my first though was, did they send me a man's dress shirt by accident? There is absolutely no female shape to it, so it likely is the same shirt for both men and women. Not at all flattering! The quality is not nearly as good as I would have hoped. About as simple as you can get, and very thin. VERY overpriced!

At the end of the day, this is just another company making products in Asia and pretending to be in the U.S. and Canada.

21 March 2026
Unprompted review
American Tall logo

Reply from American Tall

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet expectations. We’d like to clarify that we're a Canadian-owned company serving our tall community across North America and globally. Our customer experience team has reached out to gather more details and further assist you.

March 31st : Thank you for allowing us to clarify your concerns. We’re sorry to hear that the blouse and PJ bottoms didn’t meet your expectations.

The Relaxed Poplin Button-Up Shirt is made from 100% cotton and is designed to be lightweight, breathable, and more oversized in fit, as noted on the product page. We understand this may not have been the look or feel you were hoping for, and we appreciate your feedback. We’ll be sure to share your comments with our design team.

We’d like to continue assisting you with your concerns and have reached out for a bit more information to address them. However, we haven’t heard back just yet. We want to ensure all of your concerns are fully addressed, so please feel free to reply when you get a chance and we’ll be happy to continue assisting you.

Rated 5 out of 5 stars

Perfect fit

Thank you American Tall for being there for us tall folks and our families!
The tapered fit travellers' chinos pant is a perfect fit for my 6ft son.

22 March 2026
Unprompted review
American Tall logo

Reply from American Tall

Thank you so much for sharing this with us! We’re thrilled to hear that the chinos are a perfect fit for your son—this truly means the world to us. We sincerely appreciate your support and are so glad to have your family as part of our AT community!

Rated 5 out of 5 stars

Excellent quality, excellent price, super fast delivery

I’ve always found it so difficult being so tall to find a nice range of clothes and nice colours apart from black brown or grey but American Tall is fantastic
A wide range of colours and such a vast selection of choices of clothing.
It’s Excellent quality, excellent price, super fast delivery, excellent service

22 March 2026
Unprompted review
American Tall logo

Reply from American Tall

Thanks for your feedback! This truly means a lot to us!
We know how challenging it can be to find stylish, well-fitting clothing it's wonderful to hear that you’re enjoying the variety and selection we offer. Thanks for all the support!

Rated 5 out of 5 stars

I love that American Tall focuses on…

I love that American Tall focuses on “tall” and not “big & tall” and that tall means 6’ to 7’1” men and 5’9” to 6’6” women. And it is “secretly” a Canadian company. 🥰

3 March 2026
Unprompted review
American Tall logo

Reply from American Tall

Thank you so much for the kind words It truly means a lot for your support and thanks for being part of our AT community!

Rated 1 out of 5 stars

Headache of an experience.

I first wrote a pretty unsavory review on here, but then they resolved my issue.

So in all fairness I'll update it.

Major cons of this brand is that they use a third party checkout service that will redirect you during checkout leading to possible shipping issues. When I first contacted them about this, the response was basically
"yeah that's our fault, but oh well, contact the shipper maybe you can redirect it. Good luck!"

Which I didn't appreciate. I did my best to cancel the shipment by contacting the shipping carrier which I believe was USPS which was a major headache. Luckily it worked. I issued a refund that time and then requested the pants be sent to my correct address.

At this point the communication felt better and more like they were trying to rectify the situation, though it took us a while to get there...

I still find it very annoying that there is no one you can call and talk to, but I will give them credit they did their best to rectify the situation, after being hounded about it.

3 March 2026
Unprompted review
American Tall logo

Reply from American Tall

We're sorry about your experience and the address confusion, I'm able to see that our team is already in touch with you and have resolved the issue for you. Please let us know if you have further questions!

Rated 5 out of 5 stars

Covered

Still, an unbeatable fit for me.

9 March 2026
Unprompted review
American Tall logo

Reply from American Tall

Thank you for sharing your feedback! We’re thrilled to hear this! We truly appreciate your support and hope you keep enjoying the pieces!

Rated 5 out of 5 stars

Great Long-Johns for Tall Guys

As a tall guy, long underwear has always been difficult to find, always too tight and too short. The American Tall long johns are perfect! Very happy with them, very comfortable and well made.I bought both colors and will keep looking for more in the future.

8 March 2026
Unprompted review
American Tall logo

Reply from American Tall

Thank you so much for sharing your feedback! We’re thrilled to hear that the long johns were a perfect fit and that you found them comfortable and well made. We really appreciate your support, and we hope to bring out more options you’ll love in the future!

Rated 5 out of 5 stars

We love American Tall!!

We have ordered from American Tall many times and have been very happy overall! My husband is 6’5”, my son is 6’4”, and I am 6’ tall. It is so nice to order clothes knowing they will fit! Thank you American Tall!!!

3 March 2026
Unprompted review
American Tall logo

Reply from American Tall

Thank you for sharing! We’re thrilled to hear that you and your family have had such a great experience shopping with us. We look forward to continuing to provide styles and well fitting clothes that you love!

We appreciate the continued support and we’re so grateful to have you as part of the AT community!

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