2tall.com Reviews 177

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, reviewers had a great experience with this company. Many customers are delighted to find clothing that truly fits their tall stature, with particular praise for items like dressing gowns, track pants, suits, and formal shirts that offer appropriate length and fit. The quality of the products is frequently highlighted as fantastic, with many appreciating the material and attention to detail, especially in items like running bottoms and general apparel. Reviewers consistently commend the excellent and efficient customer service, noting helpful and friendly staff who go above and beyond to ensure satisfaction, even assisting with exchanges and delivery issues. However, some people were dissatisfied with sizing, finding certain items too small or too large despite advertised guides, and a few experienced issues with product quality and return policies. A small number of customers also reported appalling customer service, citing slow responses, incorrect orders, and a lack of apology or resolution for their problems.

What people talk about most

Product

Customers had ambiguous experiences with product, with many praising the perfect fit and quality for tall and... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many consumers praising the excellent quality of... See more

Order

Customers consistently note ambiguous experiences with order, with some expressing satisfaction with their... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting excellent and great... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers reporting amazing service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased a tall dressing gown for our 6’4” son, as this was the only place we could find a men’s longer length dressing gown after trying other well known high street retailers. Unfortunately I orde... See more

Rated 5 out of 5 stars

At 6’5 have struggled for years to buy off the rack except for the occasional long jeans sales. Couldn’t be happier with the quality of the track pants I’ve purchased and the excellent customer servi... See more

Rated 5 out of 5 stars

My son is 14, 6ft 2 and a size 14 shoe. Can't wait to order some trendy new school shoes and trainers in the next few months! Also Heather and Joanna have amazing customer service skills! We ordered 2... See more

Rated 5 out of 5 stars

As always, fantastic service from 2tall! Fabulous quality, great cuts and reasonable prices. The only place to get trousers for my son. We've just bought him his first suit and it just fits perfectl... See more


Company details

  1. Men's clothes shop

Written by the company

Tall mens clothing from a company that knows what it’s like to be tall. Extra long NOT extra wide clothes for tall men 6’3” to 7’4”, with slim and athletic builds. Extra long jeans, joggers, shorts, trousers and chinos, longer length shirts and t-shirts and tall mens suits too.


Contact info

4.0

Great

TrustScore 4 out of 5

177 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Does your height make it hard to buy clothes?

First let me say that yes their stuff is relatively expensive. The plus is that it will fit even if you're tall and skinny like me or tall and burly like my brother. Delivery is fast and the items are well finished. If you’re tired of buying trousers that end up flailing above your ankles, I’d definitely recommend giving them a try.

2 November 2022
Unprompted review
Rated 5 out of 5 stars

If you’re tall you won’t be disappointed!

Really good quality clothes and great for me at 6’4”, no more hoodies that aren’t long enough, shirts that actually stay tucked in. Really pleased with my orders so far. Could do with a bit more choice of styles and colours but that seems to be improving.

21 October 2022
Unprompted review
Rated 5 out of 5 stars

We love this company

We love this company. Great for my 6ft 4” husband to finally get shirts and T shirts that are the right length for his tall, slim frame. They are a bit more expensive but niche clothing always is. The quality is lovely with cotton shirts that wash beautifully and feel soft. He doesn’t change his style so he will wear them for years. Better investment than buying a shirt from M&S and in three washes it’s too short and looks silly.

14 August 2022
Unprompted review
Rated 2 out of 5 stars

I’m excited a place like this exists…

I’m excited a place like this exists for tall, slim guys as myself. This is my first and last time ordering from 2tall for the simple fact it’s taken well over 3 weeks to receive just one pair of shorts.

14 July 2022
Unprompted review
2tall.com logo

Reply from 2tall.com

Hi Matthew,

Thanks for your review.

I can see your order has been delivered, and the delivery was made within the estimated time scale.

We offer a choice of delivery options for customers in the USA - the option you selected in our checkout was displayed as STANDARD DELIVERY with an estimated delivery time of 10-14 WORKING DAYS.

Your package was delivered on the 14th working day after it left our warehouse on Monday the 27th.

This delivery estimate is based on actual delivery times of orders shipped from the UK to the USA using standard post, which take an average of 12 working days. Using a postal service allows us to keep costs down for customers who aren’t in a hurry.

However if you’re in a rush, we also offer a faster service from the UK to the USA. Customers who use this service frequently tell us that this service is faster than companies shipping across the US.

Rated 5 out of 5 stars

6ft 9 and extremely slim…

My son is 6ft 9 and extremely slim these guys do a slim fit and length to match. As a teenager you've been a life saver. From tshirts and shorts to suits and formal shirts I've ordered it all. Thank you so much no more baggy clothes for this tall boy.

13 July 2022
Unprompted review
Rated 5 out of 5 stars

Fabulous fit and quality

Ordered Friday and received my order Monday despite being abroad.. excellent delivery service and the clothing is perfect. Finally a tracksuit for my 6'5 teenage son what fits in the legs but is not massive in the hips, crotch, behind or waist area. He actually looks good now in the cargo tracksuits. Excellent quality too. I will definitely be purchasing here in future. Thank you

4 July 2022
Unprompted review
Rated 5 out of 5 stars

Best place for tall slim guys 👍

For the first time in my life at the age of 58 I have managed to get clothes to fit me on the sleeves and legs without being baggy. The customer service is second to none. I spoke to Ryan and jade as wanted express delivery. Will be getting all my clothes from there now.

22 June 2022
Unprompted review
Rated 5 out of 5 stars

Are they for Real 😮!!

I am a little surprised if there are any negative review of 2Tall as they are exceptional.
Every time I have contacted them they have been right there for me…… the human touch is so underrated!
Keep up the excellent service and would love to see the Mustang Michigan jeans back it stock lol.
Great outfits for Tall Guys who want outfits that actually fits well 👏🏾👏🏾👏🏾

2 May 2022
Unprompted review
Rated 5 out of 5 stars

Well impressed

At last! T-shirts long enough to cover my belly when I raise my arms! And long sleeve tops that cover my wrists! Great prices. Quick delivery. Ace quality even after many washes. Fab service when one faulty item was returned. Top marks well deserved.

20 April 2022
Unprompted review
Rated 5 out of 5 stars

Excellent - highly recommended

Great to have found a business which sells extra long trousers at a reasonable price. Very quick delivery, good quality and very quick processing of a refund on an item I returned.

29 December 2021
Unprompted review
Rated 5 out of 5 stars

Phenomenal Customer Service

I ordered a coat from 2Tall.com over a year ago and had trouble locating replacement buttons after more than a couple came off. On a whim, I contacted 2Tall, who then got in touch with the manufacturer and have since sent me replacements!
Absolutely brilliant. Thanks again! :)

27 October 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. The items were very good quality, they were delivered promptly and the refund for the items that I didn't keep came through quickly.

25 October 2021
Unprompted review
Rated 5 out of 5 stars

Amazing brand I’ve used for years

I recommend all my tall friends to shop here. Being 6’5 and 180 lbs finding things length wise has always been a challenge (especially with pants) but 2Tall has always delivered and allowed me to not only find things that fit but things that are hella stylish too. The customer service is top notch. I’m a customer for life. I recently spent a bunch of money with them on joggers alone. 😂😂😂 worth every penny.

8 June 2021
Unprompted review
Rated 5 out of 5 stars

I've been buying clothes for them for…

I've been buying clothes for them for the last 3 years through myself and my brother. Prices aren't competitive compared to big brands but quality is solid with a plus being making you love yourself for who you are. The price although not really competitive, quality and customer service is definitely top 5. They make me feel like I belong again in society with right fitting clothes. On the last order there was a crisis and their guy Ryan was with me all the way until the problem was resolved. This level of care and professionalism is something I haven't seen with big chains nor with boutique shops. There's no arrogance, just there to help you with anything. If you're hesitating due to the cost, I suggest you take the leap because once you find your size, you will feel more comfortable in your own body and your mental wellbeing will improve.

28 May 2021
Unprompted review
Rated 5 out of 5 stars

An excellent place for tall people to buy clothes

I have been frustrated for years that all clothes have sleeves which are too short for my long arms.

I am extremely happy with the clothes I purchased from 2tall.com; for the first time in my life I own a sweatshirt with sleeves which are not only long enough but almost too long! I am also very happy with the quality.

It did take longer than I would have liked for my items to be delivered, but this was down to a delay with the postal service and was not because they were not dispatched promptly.

22 May 2021
Unprompted review
Rated 2 out of 5 stars

Real shame about the courier

Had to edit my review, as items never arrived. The clothes I'd had previously are the best fitting I've had in about 20 years. Really wish they didn't use FedEx though, I always seem to have issues with their deliveries. Ordered clothes on the Thursday morning, with next day delivery, ready for an interview on the Saturday. Items never arrived, and I've not had a response from customer services.

9 April 2021
Unprompted review
2tall.com logo

Reply from 2tall.com

Hi Tom,

I’m sorry to hear that you haven't received your package.

Your order left us on time on Thursday, but there appears to be some delays across the UK with Fedex on Friday. We are waiting to hear from them to find out the reason behind this.

Covid restrictions are affecting delivery networks, and it is for this reason we display a message during our checkout, warning that delivery times are estimates and cannot be guaranteed. However the majority of Fedex deliveries are arriving next day, so we can only apologise that you didn’t receive your package on Friday.

I’ve tracked your package and I can see it is on a vehicle for delivery, so hopefully it will be with you very soon.

Kind regards

Andy

Rated 5 out of 5 stars

At last

At last ! After wondering if only short men went walking (apologies to those who are ) we found this site. Very fast delivery, excellent quality trousers and trendy too .

27 March 2021
Unprompted review

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