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2xcite Reviews 179

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TrustScore 4.5 out of 5

4.6

Car accessories shop
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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting that items like headlights fit perfectly and significantly update the look of their cars. The delivery service is frequently highlighted for its speed and efficiency, with many people receiving their orders the next day. Reviewers also appreciate the excellent customer service, with staff members being very helpful and providing great communication throughout the process. However, some customers also noted issues with delivery, reporting that their orders did not arrive within the promised timeframe and that their inquiries received no response. A few other people also felt that the product quality was inconsistent, with some items arriving faulty or developing issues shortly after purchase.

What people talk about most

Product

Customers had positive experiences with product, often highlighting the great quality and easy installation... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the headlights they... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the quick, efficient, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very honest and helpful, got back to me on WhatsApp within 10 minutes or so.. next day delivery which was great, Callum was brilliant and kept in touch throughout, this will be my new place to go for... See more

Rated 5 out of 5 stars

Everything perfect good fast service... Only problem is with DPD they don't care about your delivery my parcel was used like basketball ball... good that seller packing my new headlight prober and sa... See more

Rated 5 out of 5 stars

Ordered the a4 b8 headlights they fitted lovely and beam pattern is spot on with some 360⁰ led h7s super clear projector lenses too unlike other brands. 2nd set I've had on my 2nd b8 had to buy again... See more

Company details

  1. #81 of 132 best companies in Car accessories shop

Written by the company

2xcite - Car performance & accessory experts since 2005. With over 19 years experience in car styling, you can trust 2xcite to provide you with the most up-to-date products on the market.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

179 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

brilliant company

great customer service and very very helpful, product is great and suits the car very very well

28 June 2024
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Reply from 2xcite

Thanks for your feedback Rhys - enjoy!

Rated 5 out of 5 stars

I have purchased several products from…

I have purchased several products from 2xcite and they have all been of excellent quality and fit not to say at competitive prices, fast delivery and good communication. Highly recommend.

2 July 2024
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Reply from 2xcite

Thanks for your feedback Paul mate - pleasure dealing with you!

Rated 5 out of 5 stars

Really good quality headlamps

Really good quality headlamps

I bought the e90 pre lci angel lights, and the customer service to the speed of deliver to the product quality is just A+++

These guys have real knowledge on their products and the packaging was amazing too nicely safely wrapped

If there was anything I could potentially said could be better? It would be the angel light brightness, you can see them but would be even better if they where really shining in the daylight, not saying they aren’t visible because they are however the brightness could be more

Thanks ladies/gents

Really happy overall

28 May 2024
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Reply from 2xcite

Thanks for your feedback Gabzii - glad we could be of help to you mate, anything else you need, feel free to get in touch!

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