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Rated 1 out of 5 stars

Absolute disgraceful company lately.. customer for over 15 years coverage has gone awful yet when you complain they can’t be bothered . Always paid my bill on time had a few financial issues one... See more

Rated 1 out of 5 stars

Ltr to 3 ceo..spoke to Subarish .rude unprofessional and am complaining merely of why i have 1 bar of signal compared to my dual 02 sim...he kept talking over me and didnt evn confirm like another Br... See more

Rated 1 out of 5 stars

Bought an expensive 2 week roaming pass for Europe, Greece. Started getting extra charges first day hols, phoned 3 who said roaming was free, and not to worry, if any bills then dispute them when I... See more

Rated 5 out of 5 stars

Having problems with my phone so visited the 3 store in Havant. Will was brilliant, he was friendly, professional, asked all the right questions to ensure I was on the right contract for my lifestyle... See more

1.5

Bad

TrustScore 1.5 out of 5

387 reviews

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1.5

All reviews

(387)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible company

Terrible company, wouldn't use for anything ever again.

Signal is beyond poor and customer services didn't care at all

2 April 2022
Unprompted review
Rated 1 out of 5 stars

Jesus christ

Jesus christ, basically, what a waste of my time. I broke my phone so was due and upgrade, it was cheaper (by £20pm) to start a new contract rather than upgrade so asked if they could price match as ii would have just been joining them again. After spending hours on livechat after being told that they could price match and having to fight them against trying to upsell a phone at £30 more a month I decided to just cancel and go else where. Glad I didn't just upgrade with their 'exclusive offers'. Rip of their existing customers and have the most painful customer service I have ever experienced.

24 March 2022
Unprompted review
Rated 5 out of 5 stars

Shaun in the Leicester store, legend🙌🏼

I’ve had a complete nightmare for over 2 weeks with previous network provider. Looked around for sim only deals, 3 looked the best on offer.
I went to the local store told Shaun the situation & what I needed, he gave me an even better deal.
Covered off everything, prepared & explained everything in full.
I am so grateful & relieved after the headache of previous provider.

22 March 2022
Unprompted review
Rated 1 out of 5 stars

Awful network

Awful network, across the Uk and the worst in london???? Don’t recommend at all

20 March 2022
Unprompted review

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