360 Law Services Reviews 

119
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff for being exceptionally helpful and patient when explaining every single detail clearly throughout various property purchases. Many people mention that team communication is consistently prompt and efficient, making the entire customer journey feel exceptionally smooth and remarkably stress-free. Some reviewers were not happy with slow responses, administrative oversights, and extended delays when dealing with urgent inquiries or formal complaint resolutions. A few people also experienced poor communication, extended periods of radio silence, and missing updates regarding critical property transaction deadlines and progression.

What people talk about most

Service

People report positive experiences with service, consistently praising the efficient communication and... See more

Staff

Users describe positive interactions with staff, expressing great satisfaction with the supportive guidance... See more

Customer service

Customers shared immense satisfaction with customer service, noting that staff members were consistently... See more

User experience

Consumers find user experience to be positive, highlighting a smooth, seamless, and stress-free process.... See more

Response time

Reviewers highlight positive aspects of response time, noting that consumers were consistently kept updated... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great choice of solicitor. My solicitor, Rajesh Joseph and his team (especially Sri), were always available when needed. They were efficient, persistent, friendly and kind due to my age and lack of co... See more

Company replied

Rated 5 out of 5 stars

Our solicitor at 360, Cherie made the whole experience of buying a house especially as first time buyers so easy with no issues! She was always a phone call away if we had any questions or were unsu... See more

Company replied

Rated 5 out of 5 stars

Shelly provided excellent service during the sale of my freehold. Her advice was always clear and concise, and everything was handled smoothly and professionally. I felt completely confident and well... See more

Company replied

Rated 5 out of 5 stars

based on buying and selling homes is very stressful, the service and support given by Cherie McBean was first class. from start to finish she kept us updated re status which is really what you need fo... See more

Company replied


Company details

  1. Legal Services
  2. also in
  3. Divorce Lawyer
  4. Employment Lawyer
  5. Estate Planning Lawyer
  6. Lawyer
  7. Property lawyer

Written by the company

360 Law Services is the regulated division of 360 Law Group, a pioneering global law firm working to transform a profession traditionally known for its high fees and ever decreasing levels of service. The group delivers its legal services through a truly unique model that puts the client in the driving seat, delivering high quality reserved and unreserved legal services at industry leading rates.


Contact info

4.8

Excellent

TrustScore 5 out of 5

119 reviews

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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(119)

73 reviews in the last 12 months

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Rated 5 out of 5 stars

As a first time buyer i got plenty of…

As a first time buyer i got plenty of doubts and i made a lot of calls and all the time i got clear response from the entire team especially Sreelakhshmi..so my sincere thanks to each and everyone of the team and i highly recommend 360 law services..thank you

29 May 2026
Unprompted review
360 Law Services logo

Reply from 360 Law Services

Thank you for your wonderful review and recommendation.

We're delighted to hear that your experience with 360 Law Services was such a positive one, especially as a first-time buyer. We understand that purchasing a property can raise many questions, so we're pleased that our team was able to provide clear guidance and support whenever you needed it.

A special thank you for recognising Sreelakhshmi and the wider team. Your kind words about our communication and responsiveness mean a great deal to us.

Congratulations on your new home, and thank you for placing your trust in 360 Law Services. We wish you all the very best for the future.

Best wishes,
The 360 Law Services Team

Rated 5 out of 5 stars

A complete hassle free service

A complete hassle free service. The whole process was efficiently handled by Mr.Rajesh Joseph and team by keeping me updated at regular intervals.I will highly recommend 360 law services for their professionalism and the brilliant work they do.

1 April 2026
Unprompted review
360 Law Services logo

Reply from 360 Law Services

Thank you for your wonderful feedback and recommendation.

We’re delighted to hear that you found the process completely hassle free and that Mr. Rajesh Joseph and the team kept you informed throughout every stage. Providing efficient service, clear communication, and professionalism is very important to us, so it’s fantastic to know this was reflected in your experience.

Your kind words mean a great deal to the entire team. Thank you again for choosing 360 Law Services, and we truly appreciate your recommendation.

Best wishes,
The 360 Law Services Team

Rated 5 out of 5 stars

This company are commited to excellence , efficiency and dedication

I would definatly recommend this company, and most certainly will use them again in the future.Cherie was excellent ,she was friendly, very professional , and super efficient . The sale went through quickly due to her efficiency and dedication to her job .I felt very comfortable speaking with her, nothing was too much trouble She kept me updated every step of the way . Thankyou so much Cherie for making this process easier for me as executor .

15 May 2026
Unprompted review
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Reply from 360 Law Services

Thank you so much for your kind words and recommendation.

We’re delighted to hear that you had such a positive experience with Cherie. Providing friendly, professional, and efficient support is something we pride ourselves on, and it’s wonderful to know that Cherie helped make the process easier and less stressful for you as executor.

Your feedback about her communication, dedication, and support throughout the sale will mean a great deal to her and the wider team. We truly appreciate your trust in 360 Law Services and look forward to assisting you again in the future.

Best wishes,
The 360 Law Services Team

Rated 5 out of 5 stars

We are recently Excellent Service and Smooth Home Purchase Experience used 360 Law Services…

We are recently used 360 Law Services for the legal work involved in our home purchase, and we are very pleased with the service we received throughout the process.

The team was professional, responsive, and supportive from start to finish. They kept us informed at every stage, explained everything clearly, and handled the transaction efficiently, which made the experience far less stressful.

We really appreciated their attention to detail and prompt communication. Thank you to the whole team for helping make our home purchase smooth and successful. We would happily recommend 360 Law Services to anyone looking for reliable conveyancing and legal support.
Mathew &Jessy

18 May 2026
Unprompted review
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Reply from 360 Law Services

Thank you so much, Mathew & Jessy, for your wonderful review and for choosing 360 Law Services to support your home purchase.

We’re delighted to hear that you had a smooth and positive experience with our team. Buying a home can often feel stressful, so it’s great to know our communication, support, and attention to detail helped make the process easier for you.

Your kind words and recommendation truly mean a lot to us. We wish you both every happiness in your new home, and please don’t hesitate to reach out if we can assist you again in the future.

Best wishes,
The 360 Law Services Team

Rated 5 out of 5 stars

Great choice of solicitor

Great choice of solicitor. My solicitor, Rajesh Joseph and his team (especially Sri), were always available when needed. They were efficient, persistent, friendly and kind due to my age and lack of computer knowledge. Things I did not know they talked me through and explained everything. I cannot recommend them highly enough. Forever grateful for making the house buying process as stress-free as possible.

14 May 2026
Unprompted review
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Reply from 360 Law Services

Thank you so much for your lovely feedback. We’re delighted to hear that Rajesh, Sri, and the team were able to support you throughout the process and make your house purchase as stress-free as possible. Your recommendation means a lot to us, and we wish you all the best in your new home!

Rated 5 out of 5 stars

360 Law once again provided an excellent level of service

360 Law has once again proved to be an excellent company to deal with. As attorney to my mother's financial affairs I needed to sell her home for her ongoing care needs and I needed to know the legal aspects were in good hands. As a family we have now used 360. Law three times and I am delighted to report that once again they have provided a 1st class service. This sale has been a challenge at times due to a buyer who was very demanding. Andrea and Donna at 360 Law have provided solutions where needed. I cannot thank them enough and highly recommend them.

11 May 2026
Unprompted review
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Reply from 360 Law Services

Thank you for your continued trust in 360 Law. We’re so pleased to hear that Andrea and Donna were able to support you through a challenging sale and provide the reassurance and solutions you needed during an important time for your family. Your recommendation means a great deal to us.

Rated 5 out of 5 stars

Excellent service from Cherie

Excellent service from Cherie, did what she said when she said she was going to, very communicative and a very pleasant person to deal with.

8 May 2026
Unprompted review
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Reply from 360 Law Services

Thank you for your lovely feedback. We’re delighted to hear that Cherie provided such excellent service and kept you informed throughout. We’ll be sure to pass on your kind words to her.

Rated 5 out of 5 stars

Professional and efficient Conveyancing. Highly Recommended Solicitor for First-Time Buyers

Thank you for all your support with the house purchase especially Anantha Lekshmi and team. We really appreciate your guidance and efficiency throughout the process. Completion went smoothly thanks to you and your team.

1 May 2026
Unprompted review
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Reply from 360 Law Services

Thank you for your kind words and recommendation. We’re delighted to hear that Anantha Lekshmi and the team were able to support you throughout your house purchase and ensure a smooth completion. We especially appreciate your feedback as first-time buyers and wish you all the best in your new home!

Rated 5 out of 5 stars

Great experience with 360 Law

Great experience with 360 Law, fast and efficient service on completing our house sale. Effective communication and would definitely recommend.

30 April 2026
Unprompted review
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Reply from 360 Law Services

Thank you for your wonderful feedback. We're so pleased to hear that you had a great experience with us and that the team delivered a fast and efficient service on your house sale. Clear and effective communication is something we always strive for, so it's great to know that came through.

We really appreciate your recommendation and wish you all the best for the future!

Rated 5 out of 5 stars

A big thank you to both Sharon and…

A big thank you to both Sharon and Jacky for providing such a fantastic service during our house buying process. You made it as easy as possible and provided excellent customer service, the process felt straightforward and quick which we appreciated. I would nt hesitate to recommend you and use your services again.

13 April 2026
Unprompted review
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Reply from 360 Law Services

Thank you so much for your kind words. We are delighted to hear that Sharon and Jacky made your house buying process smooth and straightforward.

Providing clear guidance and excellent customer service is always our priority, so it is great to know this was reflected in your experience.

We truly appreciate your recommendation and look forward to supporting you again in the future.

Rated 5 out of 5 stars

The most amazing experience

Truly the best experience I've had working with a solicitor, Cherie was absolutely amazing - extremely efficient, patient and so lovely. The whole process purchasing a student HMO was so easy and smooth, Cherie was so knowledgable and so helpful with all our queries and any issues which arose. Honestly cannot thank you enough.

2 April 2026
Unprompted review
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Reply from 360 Law Services

Thank you so much for your kind words. We are delighted to hear that you had such a positive experience working with Cherie.

We truly appreciate you taking the time to share your feedback. If we can assist you with anything in the future, please do not hesitate to get in touch.

Rated 5 out of 5 stars

Artificial intelligence foxes real initiative - Andrea to the rescue

Edited (and it's all due to an operative called Andrea). I will leave the original review below but, for service and experience, you really cannot beat a good, well trained and sensible PERSON! Andrea could not have been more helpful in a time (house move) that has been extremely stressful. Top marks for Andrea!
.......................
(Original review). Rang last night to enquire about release of deeds due to us moving. Was lumped onto an AI woman which asked me to speak to it like a human. As autistic, this threw me. I ended up getting into a real state and eventually got to talk to a "mean & blood" organism. This lady was helpful and passed on a message to the department to call me back that evening. No call. Not to worry. I called the number again. "It" answered. I asked to speak with a person but it continued with comments like "I see", "I hear you" - might impressive for a bunch of wires, programmes etc. I am now extremely stressed as it decided to call me Kimberley halfway through the conversation, between apologising saying it saw and heard me and was learning. Banging stress headache now. Tried to contact the site but it is not receiving anything and saying "message not sent, error, try again later".

Hoping that this will flag up and someone may get in touch as I need to talk URGENTY to them and they seem unreachable, blocked by the technology that is there to help us.

24 March 2026
Unprompted review
360 Law Services logo

Reply from 360 Law Services

Thank you for your feedback.

We’re sorry to hear about your experience and the stress caused while trying to contact us. We’re glad Andrea was able to support you, and we’ll be sure to pass on your kind words.

We also take your comments regarding our AI system seriously. While it is intended to improve accessibility and efficiency, we recognise that it does not suit every situation. Your feedback is invaluable, and we will review this internally to ensure clients can reach a member of our team more easily when needed.

Please don’t hesitate to contact us directly if you need any further assistance.

Rated 5 out of 5 stars

Sale of property

This company helped me with a property sale in a highly professional way. They kept me abreast of all developments and ensured a smooth path to completion. Many thanks.

20 March 2026
Unprompted review
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Reply from 360 Law Services

Thank you for your kind feedback.

We are delighted to hear that you had a positive experience with your property sale. Keeping our clients informed and ensuring a smooth process from start to completion is always our priority.

We truly appreciate your trust in us and wish you all the best for the future.

Rated 5 out of 5 stars

Amazing service

Amazing service! Very Fast! They managed to complete mine within 4 weeks and they have fantastic knowledge on what to focus your attention on! Not just your normal Conveyancers pushing papers around... they really pay attention to the details and bring these to your attention too!

9 March 2026
Unprompted review
360 Law Services logo

Reply from 360 Law Services

Thank you for your wonderful review! ⭐

We’re delighted to hear that you had such a positive experience and that our team was able to complete your matter within four weeks.

Thank you again for choosing us!

Rated 5 out of 5 stars

It was my first time selling a property…

It was my first time selling a property so I was quite blind going into this situation. 360 Law we fantastic, Shelley and Lisa were so kind and considerate as it was my late mother's home which had been or family home for over 40 years. They both took in too consideration what a difficult time this was for me. Their professionalism was impeccable and so was their compassion and understanding for my situation. Every part of the sale was either emailed or phone called to me explaining every detail of the process, I always felt in safe hands from start to finish. Any questions I had was answered so I understood exactly what was going on. I would HIGHLY RECOMMEND this company to anyone buying or selling a property. They really couldn't have done anymore for me. Shelly and Lisa are a credit to 360 law company and I hope 360 Law appreciate them for the fantastic work they do.

3 March 2025
Unprompted review
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Reply from 360 Law Services

Thank you very much for taking the time to share your experience with us. We are truly grateful for your kind words. Thank you again for your recommendation. We truly appreciate your trust in us and wish you all the very best for the future.

Rated 5 out of 5 stars

Overall an amazing experience

Overall an amazing experience. Cherie McBean made us feel relaxed and kept us informed every step of the way. From start to finish our sale took 5 weeks, couldn’t be happier, thank you

2 March 2026
Unprompted review
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Reply from 360 Law Services

Thank you for your feedback.

We are so pleased you had such a positive experience and that your sale completed in just five weeks. That is a fantastic result.

We appreciate you choosing 360 Law Services and wish you all the best in your next chapter.

Rated 5 out of 5 stars

Through my entire home buying process

Through my entire home buying process, Cherie Mcbean has been an absolute diamond.
The entire process from start to finish was smooth as ice. I really cant speak highly enough.
Communication was clear, every process was completed without any complications.

I will 100% be recommending my friends to use them in the future.

20 February 2026
Unprompted review
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Reply from 360 Law Services

Thank you so much for your fantastic review.

We are delighted to hear that your home buying process felt smooth from start to finish. Thank you as well for recommending us to your friends. It really does make a difference.

Rated 5 out of 5 stars

It was an excellent experience

It was an excellent experience. Arshad and Ibrahim were exceptionally talented and professional. They made the whole process hassle free. I’m glad that I used 360 law firm for buying my house

5 January 2026
Unprompted review
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Reply from 360 Law Services

Thank you so much for your kind review. We’re delighted to hear you had such an excellent experience with 360 Law Group. Congratulations on your new home, and thank you for choosing us to assist with your purchase. We wish you all the best in this exciting new chapter.

Rated 5 out of 5 stars

Cherie 5* Reliable and efficient

I couldn’t have asked for a better solicitor for the completion of my first home. Cherie was extremely efficient and guided me through the entire process from start to finish. She explained everything clearly, kept me informed at every stage, and genuinely helped reduce the stress that comes with buying a first property. Her professionalism and support made the whole experience much smoother. I would highly recommend Cherie to anyone looking for a reliable and knowledgeable solicitor.

9 February 2026
Unprompted review
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Reply from 360 Law Services

Thank you so much for taking the time to leave such a kind review. We’re delighted to hear about your experience and that Cherie was able to support you throughout your first home purchase. Wishing you all the best in your new home, and thank you again for the recommendation. 🏡✨

Rated 5 out of 5 stars

Very professional

Very professional, Shelley is always on top of the situation. Keeps the customer well informed.

17 December 2025
Unprompted review
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Reply from 360 Law Services

Thank you for taking the time to share your experience. We truly appreciate your trust in us.

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