This is what I call a real help to cut the emotional factor in trading. It’s nice to have a robot that perfectly execute the strategy like I would and won’t feel greed, fomo or any other trading disea... See more
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See what reviewers are saying
i have been using 3 commas for a while, and it's simply outstanding. it makes trading so much easier by allowing me to connect all my exchanges in one place. I can easily set my profit and... See more
Company replied
The bots themselves work within the parameters as they should. Unfortunately, they cannot report the actual exchange fees taking place. For example kraken users, whom pay for $0 fees monthly up to 100... See more
Company replied
I've used 3Commas for approx. 4 years and the app has gone from strength to strength. Many of the features have reached a good level of maturity and new features arrive well-polished from the outset.... See more
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Company details
Written by the company
Smart tools for cryptocurrency investors to minimize risks, limit losses, grow profits, and manage their portfolios across multiple exchanges.
Contact info
Laeva 2, 6th floor, 10151, Tallinn, Estonia
- support@3commas.io
- 3commas.io
You should know
4.3
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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The bot is not working as expected
[Edited again] After a long back and forth with customer support - humans (hopefully), not bots - think I finally understand how it works although it is a bit confusing what they say, and often they don't seem to understand simple question. Not all my questions / doubts have been resolved so leaving it at 3 stars (a bump from 2).
[Edited review] After longer interaction with customer service and the platform my opinion changed. First the bot doesn't work as expected as Stop Losses are not being triggered, or being triggered at wrong price levels. Support said "The stop loss order closes all open positions, not just the entry position. however, the stoploss percent is calculated from the entry price which in this case is the 800" - this literally doesn't make any sense. It closed both positions it opened when SL of the first position was hit even though the second position was barely opened and still had a long way to go before hitting its SL, but the bot closed both... why??? The other member of support also gave me the contradicting information saying that all positions are managed separately (which makes sense and is what I was expecting!), but clearly that's not the case.
Customer service indeed tries to help but it feels like they are not even reading what I am saying and replying with generic answers, or giving contradicting answers.
The bot seems to open positions as expected so giving one extra star for that and support's effort, but the platform needs work before its ready.
[Original review] I am still testing the platform so need more time to write about effectiveness of the bot, although from the first trades it's taken it seems to work pretty well. But I am particularly happy about the support - although most of the chatting is done with a bot, but you can connect with an actual person and these guys are super helpful!! 5 star customer service, thanks folks
1 March 2025
Unprompted review
Reply from 3Commas
Hey there, thanks for the awesome feedback! We're thrilled you're enjoying your experience so far. Our support team is always here for you—and yes, real humans included! 😄 Keep us posted on your progress and happy trading! 🚀
Easy to use platform
Easy to use platform. Great community and service. They have multiple resources to help you understand how to use their platform for crypto trading. Definitely would recommend it.
13 March 2024
Unprompted review
Reply from 3Commas
Thanks for your feedback! We’re glad to hear you’re finding value in our platform and community. Our goal is to provide the best tools and support for traders, and we appreciate your trust.
If you ever have questions or need assistance, we’re here to help. Happy trading!
Reply from 3Commas
Glad to hear that, Oneallah! We strive to make trading as smooth as possible. If you ever want to explore advanced features, we’ve got plenty of resources to help you take things to the next level.
Reply from 3Commas
Perfection is what we aim for! Our bots are built to help traders optimize their strategies with ease. Glad you’re enjoying them!
Great for Cryptobots
been using 3commas for bot trading since 2020 and very happy. Bots have many parameters you can tweak for your unique algo trading strategy.
6 February 2025
Unprompted review
Reply from 3Commas
Hi Maxim! Thank you for the kind words and for being a loyal user since 2020! We’re glad to hear that our bots have been helping with your algorithmic trading strategy. If there’s anything more we can do to enhance your experience, don’t hesitate to reach out. Keep up the great trading 🚀📈
It’s what I needed.
4 February 2025
Unprompted review
Reply from 3Commas
Thank you for your feedback, Jessie! We're delighted to hear that 3Commas delivered exactly what you needed. Your success is what drives us to keep improving. If there's anything else you'd like to explore or need assistance with, we're here for you.
Reply from 3Commas
Thanks, Tiago! We’re so glad you find 3Commas a great tool for both manual and automated trading. Flexibility is key in trading, and it’s awesome to see you making the most of it. Wishing you continued success on your trading journey!
Signal Bot
The reporting on the bot, clear and concise. Easy to use and setup. Very Simple.
27 January 2025
Unprompted review
Reply from 3Commas
Thank you, Ed! We’re thrilled to hear that our Signal Bot’s reporting has been clear and easy for you to use. Making trading tools simple and efficient is our goal, and it’s great to know we’re hitting the mark. Here’s to even more trading success!
Amazing UX
Amazing UX, thorough documentation, and outstanding features.
30 January 2025
Unprompted review
Reply from 3Commas
Thank you for your feedback. We’re always working to deliver a better experience. If you have any suggestions, we’re here to listen.
Best platform I've used so far for DCA crypto bot
Integrates out of the box with Binance including transfers between wallet.
Multi-pair bots, helpful entry signals, minimum volume to open deal, minimum price to open deal, breakeven loss.
31 January 2025
Unprompted review
Reply from 3Commas
We’re glad to hear the platform is meeting your needs. If there’s anything we can improve or assist with, let us know.
outstanding tool to fully manage all…
outstanding tool to fully manage all your trades with ease.
gives you the right criteria to make decision faster and better
the best investment I eve did for my trades
27 January 2025
Unprompted review
Reply from 3Commas
Managing trades shouldn’t feel like a chore, and we’re glad 3Commas makes it seamless for you. Your positive review is our benchmark—keep dominating the markets with confidence 📊
Reply from 3Commas
Thank you for your feedback! We're glad to know you find value in what we offer. We're constantly working on new features to make the experience even better for our users.
I have been a user for the last 4-5…
I have been a user for the last 4-5 years, and 3Commas is simply amazing. I cannot even think of trading without 3Commas. To date, I have never experienced any faults or issues with 3Commas. I am extremely thankful for the world-class services provided by the 3Commas team at a very affordable price
26 January 2025
Unprompted review
Reply from 3Commas
Thank you, Jassim, for being such a loyal user over the years. It means a lot to us that our platform has been a reliable part of your trading journey. We’ll continue working hard to provide the service you can depend on.
Try the Bots!
I’ve been using 3Commas for a while now, and I’m really impressed! The DCA bots are excellent, and I’ve managed to make a good profit using them. The platform is very user-friendly, with loads of options to customise your strategies. Highly recommend it!
24 January 2025
Unprompted review
Reply from 3Commas
Thank you for your fantastic feedback, David! It’s great to know that you’re finding success and ease with our DCA bots and platform customization. Your success motivates us to keep innovating and improving. We’re here to support you on your trading journey whenever you need us!
this is the only platform that is very…
this is the only platform that is very transparent with all the numbers PNL
23 January 2025
Unprompted review
Reply from 3Commas
We’re so happy to hear that transparency is making a difference for you! At 3Commas, we strive to provide tools and insights that help our users trade with confidence. If there’s anything we can do to further enhance your experience, feel free to reach out. We’re here for you!
Good to hands on our own strategy and…
Good to hands on our own strategy and to be autonomous to manage your asset yourself
22 January 2024
Unprompted review
Reply from 3Commas
Thank you for your feedback, Kamar Al Zaman & Balqis! 🎉 We're thrilled to hear that you're enjoying the flexibility and autonomy that 3Commas provides for managing your assets. Empowering users to create and follow their own strategies is at the heart of what we do. If there's anything else we can do to enhance your experience, don’t hesitate to let us know. Happy trading 🚀
Reply from 3Commas
Thank you, Ahmed! We’re so glad to hear you’re finding the tool helpful. Our goal is to make trading simpler and more efficient for users like you. If there’s anything we can do to enhance your experience further, feel free to reach out. Happy trading 🚀
great platform
The interface is intuitive and the interconnects with other platforms is smooth. Will and have passed on 3Commas name to friends.
22 January 2025
Unprompted review
Reply from 3Commas
Thank you! We’re delighted to hear that you find the platform intuitive and seamless. It’s great to know 3Commas is making a difference in your trading journey—and we appreciate you sharing it with your friends. Here’s to continued success and smooth trading ahead 🚀
I could not be in my position without…
I could not be in my position without 3commas and TheBetterTrades teaching me the foundations and being able to trade 24/7.
22 January 2025
Unprompted review
Reply from 3Commas
Thank you for your kind words, Doologies! We're thrilled to hear that 3Commas has been instrumental in your trading journey. It's always our mission to empower traders like you with tools. Here's to more growth and great trades ahead—keep pushing those boundaries 🚀
This is a sure fire consistent return…
This is a sure fire consistent return as long as you go for long term approach and get a fix of short term gains too with plenty of room to adjust your strategy.
There is a learning curve but improvement is made always and there are helpful 3rd party analytics embedded. Its your trading smart.
22 January 2025
Unprompted review
Reply from 3Commas
Thank you for sharing your thoughtful review! It’s great to see how you're leveraging 3Commas to achieve both short-term wins and long-term growth. 🚀 We’re here to support you on every step of the journey, providing tools that help you trade smarter and adapt your strategies with ease.
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