This is what I call a real help to cut the emotional factor in trading. It’s nice to have a robot that perfectly execute the strategy like I would and won’t feel greed, fomo or any other trading disea... See more
Company replied
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See what reviewers are saying
i have been using 3 commas for a while, and it's simply outstanding. it makes trading so much easier by allowing me to connect all my exchanges in one place. I can easily set my profit and... See more
Company replied
The bots themselves work within the parameters as they should. Unfortunately, they cannot report the actual exchange fees taking place. For example kraken users, whom pay for $0 fees monthly up to 100... See more
Company replied
I've used 3Commas for approx. 4 years and the app has gone from strength to strength. Many of the features have reached a good level of maturity and new features arrive well-polished from the outset.... See more
Company replied
Company details
Written by the company
Smart tools for cryptocurrency investors to minimize risks, limit losses, grow profits, and manage their portfolios across multiple exchanges.
Contact info
Laeva 2, 6th floor, 10151, Tallinn, Estonia
- support@3commas.io
- 3commas.io
You should know
4.3
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to use interface.
Easy to use one interface for all exchanges. Easy to set up and supervise different trades. Backtesting for Gridbots. Signalbots using your own signals. Everything I need.
22 January 2025
Unprompted review
Reply from 3Commas
Thank you for sharing your experience! It’s fantastic to hear that 3Commas is meeting all your trading needs, from managing exchanges to optimizing strategies with backtesting. Your success is what drives us to keep innovating. If you ever have suggestions or need support, we’re just a message away!
We want dark mode in the app.
21 January 2025
Unprompted review
Reply from 3Commas
We hear you loud and clear! 🌓 Did you know you can activate dark mode in our app by enabling dark mode on your phone? Once it's on, our app will seamlessly follow suit. Let us know if you need help setting it up—we’re here for you!
Simple and effective tool.
20 January 2025
Unprompted review
Reply from 3Commas
Thank you so much for your kind words! We're delighted to hear that our platform is meeting your needs and helping streamline your trading process. If there's anything we can do to make your experience even better, feel free to let us know. Wishing you continued success on your trading journey!
It is very versatile
It is very versatile, and easy to handle. Just one particular comment: the execution of security operations is not very legible to track what is being done, if the legible way of doing it could be improved, it would help a lot.
21 January 2025
Unprompted review
Reply from 3Commas
Thank you for your feedback! We're glad to hear you find the platform versatile and user-friendly. We truly value constructive input like yours and will take your suggestion into account to enhance clarity and improve the user experience. If you have any further insights or need assistance, feel free to reach out. We're here to help!
During my 2 months user tenure
During my 2 months user tenure, I've been able to learn a lot of features from the ecosystem, specially with DCA bots. I love how 3Commas lets you take your time to raise funds to get the paid version. Is a great plus! During the time, they allow you to get familiar with all the features and create multiple lab environments. It is a real support for starter users which allows everyone to get involved into trading in no time! 💪❤🙏
To be honest I've set a short-term goal to get the paid version and started with a small amount around $100. Just got into 45 this January 2025 and where I live is hard to get a stable job at my age (too much experience in IT Engineer and 1 year on the run), got separated from my kids mom 3 months ago, left with no cash, but decided that it isn't over for yet me 🤔😇
So I took the time to learn as much as I could among many other things during the day. I've started to get real ROI by executing the best strategies with 3comma's support and it's been an amazing experience. I'm with great confidence that my goal is about to become reality soon and will be able to overcome the hard stuff 🚀
The road is long and the game is not over yet. I'm happy that I jumped into this match in the right time and space.
3commas have an awesome team and is almost impossible for you not to fall in love with those who support you in your darkens times ❤
PS: I decided to share my knowledge with closed friends and they gave me the idea to build courses after realizing the knowledge acquired and now, I'm about to start selling courses for my region soon. I couldn't be as much as motivated with such a great support from 3Commas. Surely will be referring my students on 3Commas in the near future this 2025!
Fully recommended!
21 October 2024
Unprompted review
Reply from 3Commas
Thank you so much for sharing your heartfelt journey and feedback! We're truly honored to be a part of your trading experience and to support you as you work towards your goals. It’s inspiring to see how you're making the most out of 3Commas and pushing through challenges with such determination. Our team is always here to back you up whenever you need. Wishing you great success and looking forward to seeing you achieve even more in 2025! 🚀❤️
Helped me truly understand crypto.
8 December 2024
Unprompted review
Reply from 3Commas
Thank you so much for your feedback! We're thrilled to hear that 3Commas has helped you. 🚀 If you ever have any questions or need further assistance, feel free to reach out. We're here to help!
Best choice
I used 3commas for many years, really it's the best I found, also I liked the support always there to help. The only issue is the subscription they keep changing it.
10 January 2025
Unprompted review
Reply from 3Commas
Thank you for your review! We're glad to hear that you’ve had a great experience with 3Commas and our support team.
We’re constantly working to improve our platform, and we understand your concern about subscription changes. If you have any questions, don’t hesitate to reach out – we’re here to help!
Grid bot crash error codes lost $1.5k 😭
Bot crashed while I was asleep few days ago and threw in a whole load of error codes. I was on a reversal strategy which should be correct for a choppy market but the grid bots threw a $1500 loss before I could manually exit the positions. Been messaging the help desk ever since and they say they will escalate but radio silence last two days. Very disappointing
8 January 2025
Unprompted review
Very good
Very good, only experience, is nice site for negotiation in crypto.
6 January 2025
Unprompted review
Reply from 3Commas
Thank you for sharing your feedback! We’re glad to hear that you're having a positive experience. However, we’re curious about your mention of "negotiation in crypto." Could you please clarify what you mean by that? We’d love to understand better how we can further enhance your experience with our platform.
Looking forward to hearing from you!
Easy to use interface
Easy to use interface, especially for beginners...
21 December 2024
Unprompted review
Reply from 3Commas
Thank you, Milan, for your kind words! We’re thrilled to hear that you find the interface easy to use, especially as a beginner. If you ever have any questions or need assistance, feel free to reach out to us. Happy trading! 🚀
Nice
I use 3Commas for 4 months now, and it’s very good overall. The bots are cool and easy enough to set up, and Smart Trade it helps a lot. It works fine for me, but to be honest sometimes the app is buggy... like, notifications come late or charts don’t load fast.I think if they fix this, it’s going to be perfect. But even now, it's very useful for saving time and automating trades and stuff. I think good for beginners and advanced too. Four stars from me
6 August 2024
Unprompted review
Reply from 3Commas
Thank you for your detailed feedback, Jakov! We’re thrilled that you’re finding value in the bots and Smart Trade. While we aim for perfection, your comments about notifications and charts help us see where we can improve. We’re actively working on these areas to make your experience seamless. Your support means the world to us, and we’re excited to continue earning your trust. Here’s to even smoother trading ahead!
Very user friendly
27 November 2024
Unprompted review
Reply from 3Commas
Thanks for your feedback, Aaron! We're thrilled to hear you're enjoying the platform. Simplicity and ease of use are what we aim for, and it’s great to know we’ve hit the mark for you. If you ever have suggestions or need support, we’re here for you. Happy trading!
Dishonest company. Hacks, data leaks and one bad decision after the other.
Dishonest company.
When there were many warnings that their customer API keys database was being shared with the public, they were blaming others.
When their Iphone app was unnecessarily liquidating assets because of a very stupid bug, they were blaming Apple.
This company keeps on making serious mistakes damaging their customers, while blaming others.
If you use bots integrated in Binance, or other serious exchanges, customers are much less likely to lose their assets.
3Commas was also involved in the FTX scandal.
A pretty interface that covers chronic mismanagement, which perpetuates bugs, defects, bad decisions, and of course, according to them, it`s never their fault, but the victims are at fault, after losing their money because of bugs, hacks, mismanagement, and what not.
Even the FBI has been investigating this company, but in such a mess, even the FBI got confused.
25 November 2024
Unprompted review
Reply from 3Commas
Hi!
We appreciate your feedback and take all concerns seriously. Regarding the incidents you mentioned, we’d like to clarify and address them transparently:
API Key Incident: We were victims of a cyberattack, during which unauthorized access to certain API keys occurred. We immediately took action by collaborating with law enforcement and cybersecurity experts to investigate and resolve the issue. We also implemented new security features, including our Sign Center, to provide enhanced protection for API keys. While we deeply regret the inconvenience caused, we remain committed to helping affected users recover stolen funds and holding the perpetrators accountable.
iPhone App Incident: The issue related to the iPhone app was identified and resolved as quickly as possible. We value our partnership with platforms like Apple and always aim to address any technical issues promptly and professionally.
Accountability: At 3Commas, we are constantly improving our services to ensure better security, functionality, and communication. We recognize that mistakes can happen, but we are dedicated to learning from them and being a reliable partner for our users.
We encourage all our users to enable multi-factor authentication and follow our recommended security measures for added account protection. If you have further concerns or need assistance, please don’t hesitate to contact us directly. We are here to help.
Thank you,
The 3Commas Team
I haven't experienced anything
I haven't experienced anything, Good yet..but I hope it will be of help and support for my Treading journey.. until the I can give yo 5 star! When I start gaining. Thank you guys.
24 November 2024
Unprompted review
Reply from 3Commas
Thank you for sharing your thoughts, Lewis! We’re excited to be part of your trading journey and are confident you’ll find the tools and support you need to succeed. If you ever have questions or need assistance, don’t hesitate to reach out—our team is here to help you every step of the way!
The take money for the thing that is actually not working
The DCA bots and Smart trades are not working for a half of a month already and nobody on their end wants to troubleshoot it. I doubt they have any QA on their end at all. This is just unprofessional. The take money for the thing that is actually not working. And they don't even bother to issue a refund as an apology.
The customer support is a mess. It is not available during weekends, which is just awful for crypto trading. And whenever you right emails to customer support, you just get predefined bot answers, so there is nobody actually looking into the issues on their side. You have to write dozen of emails before any customer support actually kicks in.
16 November 2024
Unprompted review
Reply from 3Commas
Hey Artem! Thank you for your feedback, and we sincerely apologize for any inconvenience caused.
We have a dedicated QA team that works hard to catch and fix issues, but occasionally, unforeseen bugs can arise. We’re always learning and improving to deliver the best experience possible.
Regarding customer support, our team is available 24/7, including weekends. If you’re receiving predefined responses, it may be due to your subscription plan being below Pro, which limits live chat access, or the “Connect Chat Agent” button might not have been selected. You can find detailed instructions on contacting our support team here: https://help.3commas.io/en/articles/9755512-how-to-contact-the-3commas-support-team.
We value your input and are here to help resolve any ongoing issues. Thank you for your understanding!
Just got in
Just got in , and i like how i made profit with hands off.
6 November 2024
Unprompted review
Reply from 3Commas
Welcome, Ahmed! So happy to hear you’re seeing profits already. Let us know if you have any questions or need advice on taking it even further!
Reply from 3Commas
Thank you so much, Onuoha! We're really glad to hear that our project stands out for you. It’s always encouraging to know we're on the right track. If there’s anything more you’d like to share or suggest, we’re all ears. Thanks again for the support!
Amazing Features
Just got in and I'm witnessing amazing features already...can't wait to explore more exciting features beyond their Exchange connection
12 November 2024
Unprompted review
Reply from 3Commas
Hello Gift! 🎉 Welcome to 3Commas, and thank you for the fantastic feedback! We’re thrilled to hear you’re enjoying the features so far. We’re constantly working to expand and enhance the platform, so there’s plenty more for you to discover beyond exchange connections. If you ever have questions or need assistance exploring all the tools available, feel free to reach out. Happy trading, and enjoy the journey with 3Commas!
Great platform, limited futures exchange compatibliity
I have used 3commas since 2017. I love all the trading tools available on 3commas. As the crypto industry changes and new regulations come about many traders are forced off certain exchanges and have to seek refuge with another exchange. As a result, many people have lost access to futures exchanges and have lost half of 3commas practical use. After over a year of requesting futures API be added for HTX to no avail it renders the site nearly useless since there are limited futures exchanges with compatibility, and I have access to none of them due to geographical restrictions. I fear this will ultimately turn me and many others away from 3commas in the long term. I can't justify paying for it anymore for just spot trade management. If 3commas adds futures for HTX then it's a 5/5 from me and I would resume my subscription. Until then can't give it 5 stars if I can't use all of the features.
12 November 2024
Unprompted review
Reply from 3Commas
Hello and thank you for taking the time to share your experience with us! We truly appreciate your loyalty and long-term support since 2017. We understand how the evolving regulatory landscape and geographical restrictions can create significant challenges for traders, especially when it affects access to futures exchanges. Your feedback is invaluable as we continue to improve the platform.
We know that futures compatibility, especially for HTX, is something many of our users are requesting. Expanding exchange compatibility is indeed a priority for us, and we’re actively exploring ways to make futures trading more accessible across more exchanges. Our team is committed to ensuring that 3Commas remains a valuable tool for all types of traders, regardless of their location or preferred trading methods.
In the meantime, we encourage you to keep an eye on our announcements, as we’ll provide updates as soon as we have concrete plans for additional integrations. Your insights as a long-time user help us understand the importance of these features, and we’re committed to making 3Commas a platform you can fully utilize and trust.
Thank you again for your patience and understanding, and please feel free to reach out if there’s anything else you’d like to share with us!
My experience with the website has been…
My experience with the website has been good 👍.
12 November 2024
Unprompted review
Reply from 3Commas
Hi Wisdom! We’re thrilled to hear that your experience with our website has been good 👍. If there’s anything we can do to make it even better, feel free to let us know. Thanks for the positive feedback!
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