3DModels.org Reviews 258

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the 3D models and assets, noting their detail and accuracy, which often save significant production time. Many found the models to be exactly as advertised and appreciated the variety of formats available, making them easy to integrate into different software and workflows. The user experience is frequently highlighted as positive, with people finding the website easy to navigate and purchases straightforward. However, some customers also noted occasional issues with accuracy, specifically mentioning that some models were not true to their advertised dimensions. A few other people also felt that some models were not immediately ready for download or that the resolution was lower than expected, requiring additional work.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and availability. Customers praise the high-quality,... See more

Quality

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User experience

Customers had positive experiences with the user experience. Many found the website interface easy to use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The models are highly detailed and fit our project needs. Very reccomended for startups to refer to 3DModels.org for their 3D asset necessities.

Rated 5 out of 5 stars

We bought a model of simpler version of a car to use as a base for some addon modelling on the car. measurements was spot on and we could fit the prototypes from the first go

Rated 5 out of 5 stars

Only purchased a model from them, but everything came across as expected and worked well. Also came in various products, which is always appreciated.


Company details

Written by the company

3DModels is a team of 3D artists who create 3D models of vehicles, creatures, and objects for film, advertising, and game development companies. They have the largest selection of 3D vehicles on the web.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

258 reviews

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Replied to 75% of negative reviews

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Rated 4 out of 5 stars

good 3d models but not enough shading

all the sevice is good, the model is good, I did buy a Norden 901 model, the only down side are the shaders, are very very simple, not texturing at all, no realistic work, just similar colors that's all. If it wasn't for that, I think this would be 5 stars.

4 August 2022
Unprompted review
Rated 1 out of 5 stars

Comically bad.

** UPDATED 31/10/24 - After over two years this firm reply. Say they are going to sort. So where is my money that should have been returned? I look forward, but don't expect as you won't want to return my money, a reply within seven days. **

Well they picked on the wrong person this time, as I have 3D scan data of the actual cars they are selling data for.
Bought 3 models purely for visual use, but they are so wrong as to be unusable.
On asking for a refund they asked me to send over my 3D scan data so they could correct their model! They also said there car models are made "by photos and dimensions from public sources" and "size differences are +/-1%". Luckily enough for me I compared their files for a Lancia Aurelia, Aston Martin DB5 and Lamborghini Miura against scans of real cars. I wish I could post the pictures as the differences are so bad as to be comical.
What is not comedy is after two days trying and numerous emails I have had to resort to contacting my card issuer for a refund as Dimi, who according to LinkedIn is the CEO, has not done anything useful.
I feel sorry for anyone, that as per his email to me, wants to "make replica", as my experience is you are going to be bang out of luck getting the correct shape and anything to fit.

21 July 2022
Unprompted review
3DModels.org logo

Reply from 3DModels.org

We are sorry to hear of your negative experience. Thank you for your feedback, we will try to resolve this issue and provide better service in the future.

Rated 4 out of 5 stars

Good for what I need, will probably use again.

Needed this to assist in my R&D work. Helps to design better when you can see what you are designing over. A decent alternative to scan data when you require to just analyse the vehicle in three-dimensional space and don't require fixings and b-surface data. Obviously not a replacement to scan data, but works for what I need.

7 July 2022
Unprompted review
Rated 3 out of 5 stars

Quality not equal

Bought two models with the same price tag. One was great, another unfortunately not. Hum3D needs to have a better quality control.

25 June 2022
Unprompted review
3DModels.org logo

Reply from 3DModels.org

We are sorry to hear of your negative experience. Thank you for your feedback, we will try to resolve this issue and provide better service in the future.

Rated 1 out of 5 stars

SCAM - downloaded a useless model, will not refund.

I peviously bought a model from them - and it was OK. Today I bought another ($450) which turned out to be full of errors.
The web site says they will refund in such circumstances - but they are refusing. They say I can only expect details visible in the thumbnail peviews to even be present in the model. Anything else (like a missing chassis / frame) is not an error.

I feel really cheated & scammed by this. You take a bit of a gamble when you pay for a cad model unseen, but with a returns policy, that should not be a problem. Unfortunately, as others have indicated, this is a scam site.

AVOID AT ALL COSTS - there are plenty of better render / model sites on line.

24 June 2022
Unprompted review
3DModels.org logo

Reply from 3DModels.org

We are sorry to hear of your negative experience. Thank you for your feedback, we will try to resolve this issue and provide better service in the future.

Rated 5 out of 5 stars

I recently ordered from Hum3d for the…

I recently ordered from Hum3d for the first time. I made a mess of my order and accidentally ordered twice - in addition my emails were down and I did not realise, so I did not receive any correspondence. Following this I came onto here and read some of the bad reviews about poor customer service, no refunds etc.

I thought I needed to report back that support promptly refunded one of my orders and re-delivered the email containing my download links.

Would not hesitate to use again.

27 March 2022
Unprompted review
Rated 1 out of 5 stars

WORST customer service ever seen.

WORST customer service ever seen.

We have purchased a quite expensive model from them and paid extra for the having it reduced to low poly (60k) and UV-Mapped: they said it would have taken 2-4 business days, but it's more than 2 weeks (10 business days) and the files has not been delivered yet.

Not only this, but when we asked what was going on, there was no apologies, no shame and not even the acknowledgment that it was an issue, just told us the files will be ready soon (and still didn't receive it).

WORST customer service ever experienced...

25 March 2022
Unprompted review
3DModels.org logo

Reply from 3DModels.org

We are sorry to hear of your negative experience. Thank you for your feedback, we will try to resolve this issue and provide better service in the future.

Rated 1 out of 5 stars

Avoid like the plague

Avoid like the plague. Rip off merchants. Hum 3D are currently selling a model that is my IP without my permission. Over 6 weeks of emailing them about this, they haven't replied in any way. They appear to be a scam, and don't give a damn about artists.

23 February 2022
Unprompted review
Rated 1 out of 5 stars

NURBS based CAD conversion is bullsh...!

We ordered an .igs CAD model of a car.
This model is complete useless!!
There are a lot of faces which are spanned over several parts.
“Flat” faces like window or mirror are separated into small pieces.
A lot of faces are bended > 60 deg but do not have edges.
Most features edges are lost due to their "virtual topology".
This conversion was done by a (stupid) software and not by a human!
Although Hum3D offers a money back guarantee, they are not willing to refund.
Hum3d, never ever again!!

21 February 2022
Unprompted review
3DModels.org logo

Reply from 3DModels.org

We are sorry to hear of your negative experience. Thank you for your feedback, we will try to resolve this issue and provide better service in the future.

Rated 1 out of 5 stars

Want a Refund!

I was going through google to find a sony camera and i found one on they’re website and before i could read the rest of the items name i bought it and tried to exit the website but it still purchased anyway and didn’t let me cancel it so now im lost if im getting a refund

17 February 2022
Unprompted review
3DModels.org logo

Reply from 3DModels.org

Hello, as a shop we do our best to inform visitors that it's a 3D model (virtual product) and not a real physical product to prevent accidental purchases.

On each page you can see the mention of "3D Model" and "Download" in the title and description of the product. Each product has a list of available file formats and technical images in the gallery describing it as a file for software.

In addition, on the checkout page you have to check a box where you agree that you "understand that you are purchasing a virtual product", also on this page we additionally write that it's not a physical product.

Rated 5 out of 5 stars

Needed an .stl File

I wanted an .stl file of one of their models, so that I could get it 3D printed. Not having paid to have this kind of file created before, I thought it was a tad pricey, BUT they were super helpful, making several additional adjustments and changes with no incremental increase. Very pleased overall. Very good value

9 February 2022
Unprompted review

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