3DModels.org Reviews 258

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the 3D models and assets, noting their detail and accuracy, which often save significant production time. Many found the models to be exactly as advertised and appreciated the variety of formats available, making them easy to integrate into different software and workflows. The user experience is frequently highlighted as positive, with people finding the website easy to navigate and purchases straightforward. However, some customers also noted occasional issues with accuracy, specifically mentioning that some models were not true to their advertised dimensions. A few other people also felt that some models were not immediately ready for download or that the resolution was lower than expected, requiring additional work.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and availability. Customers praise the high-quality,... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the high quality and detail of the... See more

User experience

Customers had positive experiences with the user experience. Many found the website interface easy to use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The models are highly detailed and fit our project needs. Very reccomended for startups to refer to 3DModels.org for their 3D asset necessities.

Rated 5 out of 5 stars

We bought a model of simpler version of a car to use as a base for some addon modelling on the car. measurements was spot on and we could fit the prototypes from the first go

Rated 5 out of 5 stars

Only purchased a model from them, but everything came across as expected and worked well. Also came in various products, which is always appreciated.


Company details

Written by the company

3DModels is a team of 3D artists who create 3D models of vehicles, creatures, and objects for film, advertising, and game development companies. They have the largest selection of 3D vehicles on the web.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

258 reviews

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Replied to 75% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Perfect experience

Perfect experience. Found beautiful architectural model I was looking for for a while, only available at Hum3D, with the aim to print it in 3D. Great support, different iterations for full optimisation without a problem and rapid turnover. The resulting printfile is beautiful and full of details.

1 February 2022
Unprompted review
Rated 5 out of 5 stars

Top Notch!

The models I received were extremely high quality and the CAD conversion exceeded my expectations. Great customer service as well. Thanks!!

25 January 2022
Unprompted review
Rated 1 out of 5 stars

People do not sell real stuff

People do not sell real stuff, only files. And do not refund your money.

22 January 2022
Unprompted review
3DModels.org logo

Reply from 3DModels.org

Hello, as a shop we do our best to inform visitors that it's a 3D model (virtual product) and not a real physical product to prevent accidental purchases.

On each page you can see the mention of "3D Model" and "Download" in the title and description of the product. Each product has a list of available file formats and technical images in the gallery describing it as a file for software.

In addition, on the checkout page you have to check a box where you agree that you "understand that you are purchasing a virtual product", also on this page we additionally write that it's not a physical product.

Rated 5 out of 5 stars

Great modeling work

Great modeling work. I got custom options for an existing model, and additional export requests were handled easily. There was good discussion about rider options on the motorcycle base model, and the part separation requested was done accurately and quickly.

20 January 2022
Unprompted review
Rated 1 out of 5 stars

Fraudulent site. Should be shut down.

From our point of view this is a fraudulent site. It shows off a huge inventory of 3D models but these seem to be fake. We purchased a 3D model of the Hololens 2 for ~$45. Never received any mail, any model, any link. We received no replies to any of our mails. There is no number to be called of course. We ended up having to claim back the money from the credit card company.

17 December 2021
Unprompted review
Rated 1 out of 5 stars

Five days ago I purchased the jpeg and…

Five days ago I purchased the jpeg and blueprint images from Hum2D. I spent $50 for the service and never got a link for the items. The $50 has been posted to my account, and I have not yet received any kind of link or response to 4 emails I have sent you. I keep sending an email to your support and info email and have not received one response. I have purchased many items from Hum3D. WHY CAN'T YOU GUYS RESPOND TO THE EMAILS I HAVE SENT? But you have no problem charging me!!

4 December 2021
Unprompted review
3DModels.org logo

Reply from 3DModels.org

Hello Roger,

We are very sorry to hear that this has happened to you.

Could you please send us your email address via any social networks so our team could assist you? Seems like we have a problem with receiving letters from you. Or maybe our letters didn't get in your inbox due to technical problems.

Rated 1 out of 5 stars

Advertised a google speaker for $40

Advertised a google speaker for $40, not marked as a 3D downloadable image but an actual speaker. It was listed under google max speakers on google shopping. I've never downloaded their software and emailed them multiple times and they are unwilling to issue a refund. Horrible company and terrible communication. I would not do business with them again. I plan to spread this review on social media.

2 December 2021
Unprompted review
3DModels.org logo

Reply from 3DModels.org

Hello Rashid,

We are very sorry to hear you were disappointed with our services.

Please be advised that our refund policy is designed to protect both the seller and the buyer, thus it needs to be fair for both sides. We sell intelligence goods and always issue a refund if anything wrong with the model (technical issues, missing or corrupted files, incorrect or confusing description, etc.).

Order was sent immediately and you got full access to the all files. In your case, a refund was not possible because the model works as expected/promised, the description and title did emphasize that this model is made for 3D modeling software.

In all our advertising we point that we sell 3D models for 3D artists and don't use the word "real".

Rated 1 out of 5 stars

SCAM + Trolling =Hum3D

SCAM + Trolling =Hum3D

They Lie About the TEXEL density they do render from FAR and look good but when u buy the mesh you will see the "4k texture" is a joke the texture is strech out like a 256px strecth to fit 4k ... so BAD Quality and the support just troll you by saying go to google.com and of course no refund !

JUST AVOID and run away from them they are just lier for the list of client it just false or not up to date

------- FR --------

Ils font des render de loins pour ne pas qu'on voie la texel density basse de leurs object leurs resolution 4k est un mensonge . leur support consiste a juste faire du trolling et bien sur ne vous rembourse pas

just fuyez !

1 December 2021
Rated 1 out of 5 stars

WORST ever

WORST ever. Does not deliver model as shown in the picture and rather than offering help only tells you do add more services at a €100 each to actually make the model work as shown and advertised in the photos. I really feel scammed. I cannot recommend them at all. They avoid all questions, do not answer, only keep pitching for upgrades and do not refund either. According to their FAQ they would offer help if the model is not working, well they do NOT they try to force you to buy their additional services to make the model work as it was original advertised.

In addition I spent all this money and now they closed my account so while I have not received a refund I can also now not access the files I actually purchased and paid for. UNBELIEVABLE _ NEVER EVER USE THEM.

25 November 2021
Unprompted review
3DModels.org logo

Reply from 3DModels.org

We are sorry to hear of your negative experience. Thank you for your feedback, we will try to resolve this issue and provide better service in the future.

Rated 5 out of 5 stars

Hum3D models are perfect

I bought an Oldsmobile Aurora with an interior 3D model from them. It's perfectly accurate to the real model. Besides the Oldsmobile, I bought many other car models from them like Chery Tiggo3, Lexus UX and etc which all of them are awesome. I really like Hum3D, they have a top variety of unique cars, amazing weekly and Black Friday discounts.

25 November 2021
Unprompted review
Rated 4 out of 5 stars

Exceptional quality; Watch the timelines

Not only is model quality exceptional, Hum3D supply Blender-native quad-face models with excellent topology.

Only downside is they need better estimates on cab design. At this time of writing, Hum3D generally estimates a 2-3 week turnaround for a cab interior. I asked for the cab interior of a large modern truck with a sleeper berth. To be fair, this is a MASSIVE cab, and very detailed. It took 9 weeks to deliver, and this impacted my use deadlines. After 5 weeks I started emailing them, asking for status updates: support kept saying 'soon'. I would have appreciated a screenshot of the WIP to assure me the project was actually being done.

That said, the result was spectacular: excellent fidelity, good basic materials.

9 September 2021
Unprompted review
Rated 5 out of 5 stars

Great corporate culture.

Great company. Quick, hungry, reactive and fast turn around times.
What’s even better if one points them to improvement potential on their 3D Models they are willing to go the full length and re-model and improve this. A rarity amongst the 3D modeling houses.

20 June 2021
Unprompted review
Rated 5 out of 5 stars

Awesome models and support

Hum3D staff reacts promptly and accurately to whatever issues or optimizations we are requesting, sometimes even within minutes, despite the vast time zone difference! Just awesome! I can thoroughly recommend Hum3D

17 June 2021
Unprompted review

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