The whole process of ordering was smooth and quick, more so than many larger online vendors. But what I'd like to focus on is that when I tried to order from a US vendor, I was told they couldn't be b... See more
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See what reviewers are saying
Ordered a Printer and Resin to Switzerland. Worked all fine. FedEx took a bit longer than expected but 3DPartnershop was constantly checking-in on the delivery status and I was kept updated. Hope the... See more
Hello I ordered a screen for phenom ordered Monday arrived Tuesday in France nothing to say excellent product on the site the photo of the screen is indicated jw31 and I received a jw33 but to my s... See more
3DPartnershop was east to order from and provided excellent racking with FedEx. They shipped quickly and their parts matched perfectly with my ultrasonic WonderCutter S. Extremely Pleased with my pur... See more
Company details
Written by the company
Fastest growing 3D printers online shop in Europe.
Contact info
Jutrzenki 83C/A, 02-230, Warszawa, Poland
- +48508501300
- info@3dpartnershop.com
- 3dpartnershop.com
4.5
Excellent
422 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Great prices and very fast delivery
Great prices and very fast delivery. A very serious seller. You can always count on him
14 February 2022
2 Day Express Shipping Sucks
Paid for 2 Day Express shipping, its been a week and I'm still waiting for the LCD to arrive. Never buying from here again!
5 February 2022
Unprompted review
Reply from 3DPartnershop
We are sorry for the delay in delivery. On our part, we did everything to ensure that the package was delivered on time - the package was sent on the next day after placing the order. We work with the best courier companies, but unfortunately we have no influence on their work and random situations.
As agreed with the customer, half of the shipping costs were reimbursed.
Great shop with professional service.
Great shop with professional service.
Highly recommended.
17 January 2022
Great service
Great service, quick shipping and a good help desk, very smooth expletive.
22 December 2021
Great Value and fast service.
I am in the UK. I ordered a new part for my 3D printer from 3d partner shop who are based in Poland. They had one of the cheapest prices ( I saved £25) and Delivery was Just 8 euros by UPS.
The item was delivered to me in JUST 3 days. To be honest I was amazed.
A brilliant result, Thank you 3d partnershop.
16 December 2021
Great customer service
Needed a replacement part for my printer. Quick reply, good communication. Recommended.
13 December 2021
Unprompted review
***Do Not Use ***
***Do Not Use ***
I'm sure if no problems happen in transit this company will do the bare minimum of getting the item to you, however if anything happens to the package in delivery they will accept no responsibility and give you nothing. Their UPS courier dropped the unit causing massive damage to it. They will not offer a replacement as they do not have one in stock. They offered a refund however they refuse to pay for the customs fees/Tax which I had already paid this comes to £600. So effectively you will be at a loss of this amount as they will only refund the money you paid them if any problems. They constantly say its UPS issue and nothing to do with them. I have looked into getting the printer professionally repaired and they refuse to allow this as they say it would void the warranty and they will not pay for any repairs from a third party. Basically They are saying if I get a refund I do not get the tax back which is non refundable and they will not pay for a repair so either way I am going to be out of pocket hundreds of pounds for their courier dropping the unit which was not my fault. This issue is still ongoing and I am at a loss of what to do - I have spoken to my credit card company who say they will have to do a section 75 dispute under the consumer credit act 1974 which seems to be my only option which in my opinion is disguising that I have had to do this and when I tell the company I will do this they say it is illegal which I do no believe. again do not use - they will respond to this with some nonsense that they will never leave a customer in this position yet will still leave me in this position. Be aware that if the item becomes damaged in transit you will be in a real situation of stress and upset.
6 December 2021
Unprompted review
AS described
2 December 2021
One of the best distributors in Europe
One of the best distributors in Europe. Very helpfull staff. Great products: Phrozen, Peopoly, Nextdent!
16 November 2021
Unprompted review
Mighty fine job guys
Mighty fine job guys! All items arrived on time, quality is excellent. 5/5 I will recommend and buy again :)
9 November 2021
Long waiting time
Long waiting time. I find the compensation not sufficient enough. Not specific and weak corporate support
4 November 2021
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