3DPartnershop Reviews 422

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

The whole process of ordering was smooth and quick, more so than many larger online vendors. But what I'd like to focus on is that when I tried to order from a US vendor, I was told they couldn't be b... See more

Rated 5 out of 5 stars

Ordered a Printer and Resin to Switzerland. Worked all fine. FedEx took a bit longer than expected but 3DPartnershop was constantly checking-in on the delivery status and I was kept updated. Hope the... See more

Rated 5 out of 5 stars

Hello I ordered a screen for phenom ordered Monday arrived Tuesday in France nothing to say excellent product on the site the photo of the screen is indicated jw31 and I received a jw33 but to my s... See more

Rated 5 out of 5 stars

3DPartnershop was east to order from and provided excellent racking with FedEx. They shipped quickly and their parts matched perfectly with my ultrasonic WonderCutter S. Extremely Pleased with my pur... See more

Company details

  1. Electronics store

Written by the company

Fastest growing 3D printers online shop in Europe.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

422 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Meet the professionals.

From the very first contact, the team were helpful and quick to respond.
In the end, I had to request a refund, but not because of anything the team did or didn't do. Again, they were totally obliging and helpful, and processed my refund quickly.
I can recommend this team as professional, ethical and honest. That's quite rare these days !

25 April 2022
Unprompted review
Rated 5 out of 5 stars

Fast shipment

Fast shipment, fast service and good inventory and good conditions. Only needs some sort of loyalty scheme, but I will probably return soon.

8 April 2022
Rated 5 out of 5 stars

The best customer service ever

The best customer service ever. They reply to my email within hours and the folowing mails were like a wasap conversation. Perfect customer service and comunication. I only needed a LCD conection cable. I highy recomand them.

10 March 2022
Unprompted review
Rated 5 out of 5 stars

Polo

Hello
I ordered a screen for phenom ordered Monday arrived Tuesday in France nothing to say excellent product
on the site the photo of the screen is indicated jw31 and I received a jw33 but to my surprise the cable was provided whereas in France no it must be purchased separately
again a big thank you to 3 dpartnershop for its speed and professionalism

24 February 2022
Unprompted review
Rated 5 out of 5 stars

I have to give you 5 stars as this is…

I have to give you 5 stars as this is the only place in the world that i could find the touch screen for my printer. If i had to make one recommendation i would offer a slower less expensive shipping. The part coming from Poland made it extremely to the US fast, i didn't expect it to be so quick. Unfortumitally shipping was expensive, the $44.00 US part cost $25.00 US. I was okay with the shipping fee as this was the only place i could find it but it would be cool if it cost less to ship with a longer waiting period.

21 February 2022
3DPartnershop logo

Reply from 3DPartnershop

Thank you so much for you honest opinion. We will try to implement cheaper shipping option soon - Fedex International Economy which should be ~10$ less then UPS but will take longer of course, around 8-10 days and limited to max 2kg. Hope you will come back soon.

Rated 5 out of 5 stars

Smooth purchase

As soon as the product (Phrozen sonic mini 8k) was available (backorder), it has been sent very quickly.

16 February 2022

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