3DPrintersBay Reviews 212

TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

I received the Artillery Sidewinder X2 a few days ago. Delivery was about 9 days, and was tracked using UPS Tracker. The printer assembly was simple; only 3 large pieces with screws already installed.... See more

Rated 5 out of 5 stars

My first 3D printer, I have help getting started though. Less than a week and have already started into production getting great results. Enjoy having the large format being able to print one solid p... See more

Rated 5 out of 5 stars

I was worried at first from ordering with how varied some reviews are, however, it arrived safely at my house. Everything worked except the heat bed. So I contacted Anycubic and got everything figured... See more

Rated 4 out of 5 stars

Overall I really enjoy this printer. Arrived on time, simple to use, prints excellent quality, and is very reliable. However, the plastic protective casing is incredibly weak and will almost certainly... See more

Company details

  1. Online marketplace
  2. Media company

Written by the company

Buy Best 3D Printers from the Original Authentic 3D Printer Manufacturers at the Best Prices. #1 3D Printers Marketplace.


Contact info

3.4

Average

TrustScore 3.5 out of 5

212 reviews

5-star
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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Their price match guarantee is a lie

Their price match guarantee is a lie - they told me flat out that they wouldn't match a lower price... "our service is better", and such, as excuses, but they still advertise price matching.
Next, they remove all but the most positive reviews from their site- the first time I ordered from them, I left a good review, which was immediately visible. The next time, I mentioned the non-existent price match, (in an otherwise positive review), and oddly enough, that one never showed up! I even tried it again, with the same result. I will never recommend a business that engages in such deceptive practices! I have since steered three friends away from them, when the time came to buy their printers. You just can't trust them.

3 May 2018
Unprompted review
3DPrintersBay logo

Reply from 3DPrintersBay

Price Match Policy should be decided as per terms and conditions stated under the clause 16. Your request didn't meet the requirements that we published hence rejected the request,

Rated 4 out of 5 stars

They are essentially a USA based…

They are essentially a USA based storefront that has the printers shipped directly from the manufacturers in China. As far as my several dealings with them they seem to be well run and responsive. I haven't had to do a return or replacement etc with them so I can't speak to that service. I plan on using them again

24 April 2018
Unprompted review
Rated 5 out of 5 stars

Item shipped fast and was as ordered

Item shipped fast and was as ordered, no issues so far out of the box just need to build it and fire it up!

Very impressed with the quality of shipping packaging and the way the item was packaged.

27 March 2018
Unprompted review
Rated 4 out of 5 stars

Fun father daughter project.

Fun father daughter project, we were able to get it all together and calibrated. Manual and parts did not matchup exactly for assembly of linear rails but swapped out M3x12 with M3x10 faster to make it work. Kit had extra parts which came in handy.

15 March 2018
Unprompted review
Rated 1 out of 5 stars

Excuse after excuse

Excuse after excuse

Ordered a printer, waited a few weeks and still had not received shipping notification. When contacted, the rep I had dealt with gave excuse after excuse as to why the item has not shipped. Waiting for a refund at this point.

8 March 2018
Unprompted review
3DPrintersBay logo

Reply from 3DPrintersBay

Dear Michael,
We sincerely regret for this inconvenience caused. We are working hard to resolve your shipping issue with Anycubic Manufacturer Rep Jane who have been not responding to our mails. They did ask excuse because of their Chinese new year. However it should not be anymore. I've escalated this incident now with Anycubic management. We will get back to you with the shipping status as soon as we hear back from them.

Rated 5 out of 5 stars

Great company

My experience with them was a pleasant one. Fast shipping, good customer service. Most probably I'll buy again from them.

4 March 2018
Unprompted review

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