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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent user experience, highlighting the ease of use and navigation of the platform. Many appreciate how the product simplifies processes, saves time, and effectively manages online listings, with some noting its comprehensive features and seamless integration. The customer service and staff are frequently described as amazing, professional, and highly responsive, with specific individuals often receiving commendation for their helpfulness and willingness to implement user suggestions. However, some customers also noted issues with technical support and the product catalog. A few people experienced frustrating interactions with support, describing slow response times, unhelpful advice, and even unprofessional communication. There were also mentions of the product catalog not working as expected and difficulties with category selection for listings.

What people talk about most

User experience

Consumers find the user experience to be positive, highlighting its ease of use and time-saving features.... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting their helpfulness, responsiveness,... See more

Website

Clients share positive opinions on the website, often highlighting its user-friendly interface and... See more

Product

Customers consistently note positive experiences with product. Many reviewers describe it as a fantastic tool... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team for being helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

3Dsellers solved my problem of juggling too many tools and paying more money for services that didn’t offer everything I needed. It combined all the features I relied on into one place. It also made m... See more

Rated 5 out of 5 stars

3Dsellers has been amazing and it keeps getting helpful new updates. The tool has everything I need to manage my eBay and online stores in one place, from inventory to customer info and marketing. Thi... See more

Rated 5 out of 5 stars

3D seller has been a solid tool for managing my online listings. The dashboard gives a clear view of my active listings, sales, and inventory, making oversight easy. Overall, it boosted my efficiency... See more


Company details

  1. Ecommerce solution provider
  2. Business-to-Business service
  3. CRM Provider
  4. E-commerce service

Written by the company

An all-in-one eBay selling manager, 3Dsellers combines everything that eBay sellers need to optimize, manage, and grow their eBay business. With advanced listing tools like bulk listing editing and publishing, customizable eBay templates, and even specialized eBay Motors features, 3Dsellers' eBay lister has everything eBay sellers need to run their eBay stores efficiently. In addition to its impressive selection of eBay listing tools, 3Dsellers also has a variety of growth tools, including feedback automation, automatic feedback reminders, and an eBay Ads campaign management platform, empowering sellers to better manage their reputation on eBay and grow their business. List, sell, and grow with 3Dsellers, a better eBay selling manager.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

189 reviews

5-star
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1-star

Replied to 37% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Your service is a total disgrace

Your service is a total disgrace. I just started using it and tried to list a simple motorcycle part — a motorcycle air cleaner cover. Your system can’t even pick the correct category, and when I type just one word “motorcycle” it finds nothing. This is pathetic, and you dare to charge high fees for it? Unbelievable.

23 September 2025
Unprompted review
3Dsellers logo

Reply from 3Dsellers

Thank you for your feedback. We made several attempts to contact you via chat and email to help resolve your issue, but we did not receive any response from you. Our support clarified that in order to list a motorcycle part, you need to select the eBay Motors integration during the upload process. It appears you selected a different integration, which locked the feature you needed. Our team explained this to you during support communications. We're always here to help and hope you'll reach out if you have any further questions.

Rated 5 out of 5 stars

Great customer service

Great customer service. Boosted my sales by marketing my eBay store internationally. Great pricing and product.

8 August 2025
Unprompted review
3Dsellers logo

Reply from 3Dsellers

Thank you, Bruce! We’re thrilled to hear our service helped boost your eBay sales internationally. We truly appreciate your feedback and look forward to continuing to support your growth! 🚀

Rated 5 out of 5 stars

Excellent Service with Dedicated Support from 3Dsellers

I've had a fantastic experience working with 3Dsellers. Their team is highly professional, knowledgeable, and dedicated to delivering top-quality service. What truly stands out is the commitment and expertise of Amit, who has been instrumental in ensuring smooth operations and providing excellent support. Amit's deep understanding of the eCommerce platform and his proactive approach have significantly enhanced our business processes. I highly recommend 3Dsellers for anyone looking for reliable and expert assistance in eCommerce solutions.

25 July 2024
Unprompted review
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Reply from 3Dsellers

Thank you, Hossam! We truly appreciate your kind words about our team and service. I’m personally glad my support has made a positive impact on your business. It’s a pleasure working with you, and we’re excited to continue helping you grow! 🙌

Rated 1 out of 5 stars

Absolutely bad experience.

Absolutely bad experience.
We urgently need a solution to migrate a huge Business Ebay Shop. Sent them an email to support our case and help us with their solution. Received a "standard email" not specifically addressing my case. After getting back to Karolina, who sent me this standard email, i've never herad back from them. Been sending 3 Emails since then, because it's urgent. They don't seem to want to have new customers. If the support is the same, after you've bought their product, my answer is "No thank you!" On to the next.

14 July 2025
Unprompted review
3Dsellers logo

Reply from 3Dsellers

Hi Jiggi,
We’re sorry to hear you feel this way. Our team, including Karolina, responded to your inquiry promptly and followed up several times with a direct offer to assist in migrating your eBay shop. We understand how important urgent migrations can be and truly wanted to help, but unfortunately, we did not receive a reply to our follow-up emails.
We remain ready to assist at any time and would be happy to prioritize your case if you decide to move forward with us.

Rated 5 out of 5 stars

Having a Reliable, Service Orientated and Proven Support System for your company is un-deniably important! 3D Sellers should be your 1st choice!

I honestly cannot say enough about 3D Sellers Software. I find the software to be very user friendly, and I have come a long way since I started selling Playing Cards, Magic, Magic Books, DVD's and much more on eBay. I have been selling products now for almost 2 years and my store has come a long way since I started, and I have to hand it to 3D Sellers.

This software has NEVER crashed, nor have I ever lost data, Inventory, Customer info etc. I honestly can say that 3D Sellers is the first program I have seen in my 59 years on the planet that has had not one problem. Honest to God. I know it sounds impossible but it is the truth. I cannot afford to lose my data or listing information. Though 3D Sellers has a feature to back up your data, if I lost it or some how the main file became corrupt it could possibly put me out of business. Certainly it would be a massive set back.

They also constantly update the software. It's like finding $20 Bucks on the street as you are working in the software, suddenly you notice new buttons, Different updates and suddenly you look down and there is a new feature just looking at you like the $10 or $20 bill you may find on the street. It really is very exciting when it happens, and all the feature and updates are incredible.

If you are looking for something to track your Business, be it customer information, Inventory, Marketing Campaigns or reports etc. This dependable software is highly recommended by my business to yours. My Company is Dan's House of Cards & Magic on eBay. I do not do Reviews, the only way I ever do a review is if I am very impressed by the company I am dealing /trusting to run my business. 3D Sellers fits that card. You won't be disappointed.

Thank you very much 3D Sellers for helping me grow my business!

Dan Creek (Owner) :)

16 July 2025
Unprompted review
3Dsellers logo

Reply from 3Dsellers

Thank you so much Daniel, for the continues support!

Rated 5 out of 5 stars

This 3D Sellers program is aces

This 3D Sellers program is aces! I have been using them for years and I love the ease of making changes to my listings, tracking orders or inventory, and automation. One feature I like to use is the AI-generated SEO! it really simplifies the process and is very accurate.

16 July 2025
Unprompted review
3Dsellers logo

Reply from 3Dsellers

Thank you so much - We appreciate it Darryl!

Rated 5 out of 5 stars

3Dsellers: A Game Changer for Online Retailers!

We recently transitioned to 3Dsellers after frustrating experiences with CedCommerce and InkFrog, and the difference has been night and day. 3Dsellers is truly top-of-the-line and has revolutionized how we manage our online inventory.

A massive shout-out to the Owner and Joe, who were instrumental in our migration process. They provided unparalleled support every step of the way, helping us seamlessly transfer over 8,000 items to both our Shopify and Walmart stores. Their dedication ensured a smooth and successful onboarding, which was a huge relief after our previous struggles.

What truly sets 3Dsellers apart is their commitment to customer satisfaction and continuous improvement. Any time an issue has arisen, their team has been incredibly quick to respond and resolve it efficiently. It's clear they are constantly working to better their software, which is a testament to their dedication to their users.

From Authenticbargains.com, we give 3Dsellers an enthusiastic A++++! Thank you for providing such an outstanding solution and exceptional support.

9 July 2025
Unprompted review
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Reply from 3Dsellers

Thank you, Cory! We’re thrilled to hear that 3Dsellers has made such a positive difference for your business after your previous experiences. It was a pleasure working with you and Joe to ensure a smooth migration of over 8,000 items to Shopify and Walmart. We truly value your recognition of our team’s dedication and quick response times, and we look forward to continuing to support your growth and success!

Rated 1 out of 5 stars

Poor Support

Overall, they have a very good product. The problem is their concept of support and timing. I have been asked twice to wait an entire week for technical support. So for half the month I had to pay for service, I was kept waiting to schedule a support call.

UPDATE 8-15-2025: Unfortunately, the company's reply is rather disingenuous. They did not reach out to me at all to set up another time for support. If they had, and it was as simple as that, this would not have been my experience.

29 June 2025
Unprompted review
3Dsellers logo

Reply from 3Dsellers

Hi David,
Thank you for acknowledging the quality of our product — we truly appreciate it. We’re sorry to hear about your frustration with the scheduling process. Our team reached out multiple times to arrange your support call and even offered alternative times to speed things up, but unfortunately, we didn’t receive confirmation to proceed.
We understand how delays can be inconvenient and want to assure you that our support team remained ready to assist throughout. Should you decide to continue, we’d be happy to prioritize your case and ensure a smoother experience.

Rated 5 out of 5 stars

3Dsellers is the BEST Choice!

I cannot rave enough about the staff at 3Dsellers! Joe, Avi and Karolina are kind, always willing to help and very professional and made my transition over to 3Dsellers much easier than I thought it would be. Their program is so complete that I was able to get rid of Inkfrog and Crazylister saving me a good bit of money as 3D sellers can do it all for less than I was paying for just one of those others! If you're on the fence, give them a try. It was the best decision I ever made!

19 June 2025
Unprompted review
3Dsellers logo

Reply from 3Dsellers

Thank you so much Dorene!

Rated 5 out of 5 stars

Best eBay Software on the market! & More!!

3Dsellers is the best one stop eBay solution tool I have used. The integration is brilliant and it has more eBay features than any other software on the market. The customer support is amazing and if there is a feature you would like but they don't have, they will explore the possibility of making it for you. It also integrates with Shopify which I use and there are plenty of other sales channels and socials you can link it to and control your inventory in one place for the lot. The customer service chat bot is also brilliant and you can go as deep or as basic as you want with that. Can't praise 3Dsellers enough.

17 June 2025
Unprompted review
Rated 1 out of 5 stars

Awful customer service

Had a demo scheduled for 2/26, 12:30 PM. I received an email at 12:32 that demo was cancelled. No reason provided, no attempt to re-schedule. Contacted their "customer service" via chat and was told someone would respond within 24 hours. Never received a response. Completely unprofessional. Awful customer service. How do these people stay in business?

26 February 2025
Unprompted review
3Dsellers logo

Reply from 3Dsellers

Hi Gary,

Really sorry to hear about your experience — that’s definitely not how we want things to go.

It’s clear we dropped the ball with the demo cancellation and lack of follow-up, and I completely understand your frustration.

I’d love to personally help make it right. If you’re open to giving us another shot, just reach out via our live chat or email us at support@3dsellers.com — I’ll make sure we get you rescheduled and taken care of properly.

Thanks again for your honest feedback. We’re working to ensure this doesn’t happen again.

Rated 5 out of 5 stars

Amazing customer service!

This is an amazingly robust app that, in a short amount of time, has become a total game changer for our online presence and this is largely due to the top notch customer service from Joe, Karol and team. Highly recommended!

20 January 2025
Unprompted review
Rated 1 out of 5 stars

Many bugs as Ebay Changes programming

I really recommend this platform, a lot of bugs as soon as eBay changes its programming, a team is there to help you but you quickly pass for a guinea pig (beta tester). The price is expensive compared to the operation of the site. After several months, it is useless, I advise you to study the search engine of Ebay Cassini. 3dseller is poorly classified by eBay (Silver rating).
Other platforms are better.

1 July 2024
Unprompted review
Rated 5 out of 5 stars

All in one solution.

I’ve been using 3Dsellers.com for a while now, and it has completely transformed the way I manage my eBay business. This platform is a lifesaver, offering everything I need in one place to streamline my operations and boost my sales.

8 December 2024
Unprompted review
Rated 1 out of 5 stars

The product a lot of imporvements

The product needs a lot of improvements - for us oemsaver101 eBay store it just stopped working causing us month of missed review requests. while the support team responds they don't take responsibility, also the automated emails are disconnected from the support team.

3 December 2024
Unprompted review
Rated 5 out of 5 stars

Awesome customer service

Awesome customer service. Always there to help. Great and reliable functions for my business. Highly recommend to anyone needing ecommerce management software. I'm using it for order management and customer service for my ebay accounts and will continue to do so.

20 November 2024
Unprompted review
Rated 5 out of 5 stars

I've been using 3Dsellers for my eBay…

I've been using 3Dsellers for my eBay business and it's been a game-changer. This powerful tool has simplified my operations and significantly boosted my sales. Highly recommended for anyone looking to streamline their eBay tasks!

9 November 2024
Unprompted review

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