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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent user experience, highlighting the ease of use and navigation of the platform. Many appreciate how the product simplifies processes, saves time, and effectively manages online listings, with some noting its comprehensive features and seamless integration. The customer service and staff are frequently described as amazing, professional, and highly responsive, with specific individuals often receiving commendation for their helpfulness and willingness to implement user suggestions. However, some customers also noted issues with technical support and the product catalog. A few people experienced frustrating interactions with support, describing slow response times, unhelpful advice, and even unprofessional communication. There were also mentions of the product catalog not working as expected and difficulties with category selection for listings.

What people talk about most

User experience

Consumers find the user experience to be positive, highlighting its ease of use and time-saving features.... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting their helpfulness, responsiveness,... See more

Website

Clients share positive opinions on the website, often highlighting its user-friendly interface and... See more

Product

Customers consistently note positive experiences with product. Many reviewers describe it as a fantastic tool... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team for being helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

3Dsellers solved my problem of juggling too many tools and paying more money for services that didn’t offer everything I needed. It combined all the features I relied on into one place. It also made m... See more

Rated 5 out of 5 stars

3Dsellers has been amazing and it keeps getting helpful new updates. The tool has everything I need to manage my eBay and online stores in one place, from inventory to customer info and marketing. Thi... See more

Rated 5 out of 5 stars

3D seller has been a solid tool for managing my online listings. The dashboard gives a clear view of my active listings, sales, and inventory, making oversight easy. Overall, it boosted my efficiency... See more


Company details

  1. Ecommerce solution provider
  2. Business-to-Business service
  3. CRM Provider
  4. E-commerce service

Written by the company

An all-in-one eBay selling manager, 3Dsellers combines everything that eBay sellers need to optimize, manage, and grow their eBay business. With advanced listing tools like bulk listing editing and publishing, customizable eBay templates, and even specialized eBay Motors features, 3Dsellers' eBay lister has everything eBay sellers need to run their eBay stores efficiently. In addition to its impressive selection of eBay listing tools, 3Dsellers also has a variety of growth tools, including feedback automation, automatic feedback reminders, and an eBay Ads campaign management platform, empowering sellers to better manage their reputation on eBay and grow their business. List, sell, and grow with 3Dsellers, a better eBay selling manager.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

189 reviews

5-star
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Replied to 37% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Excellet Software!

Excellet! Amit & his team are wonderful. Their communication is top notch. Their eBay software is awesome. It works smoothly. They respond quickly and really want to work with you when you need a certain modification for your business needs. Thank You again!

19 August 2024
Unprompted review
Rated 5 out of 5 stars

High quality yet low cost

Helpful easy great value service.
You name it they do it and improvements are made all the time and would never use other ones that offer the same stuff but charge crazy money. Always helpful great for eBay and Amazon sellers.

23 July 2024
Unprompted review
Rated 5 out of 5 stars

This review is a long overdue one

This review is a long overdue one. I have been selling on eBay since 2001 and using 3DSellers since 2019, and I absolutely love the system. This is my go-to management tool for my eBay store. I have over 1800 items listed and as a one-person operation it is necessary to have a tool that I can depend on and that works for me. The ability to search my listings and add details or make changes is a smooth process. I can add custom sku's change pricing or add someone to my Blocked list very easily. It is also customizable in the listings dashboard. I can add or delete irrelevant columns of details. The Dashboard also provides a snapshot of your sales volume. When I first used this it was simply for their listing templates, and I have customized them to have my own Saved designs. But they have many to choose from and allow you to tweak them as you need. Reports are also a key factor, you can easily generate details of your sales and the reports are customizable. Auto messaging is a great feature. I have mine set and can not tell you how many thank you messages I receive in response to the auto-generated emails the system has sent. The best feature is customer service. There is an instant message link so you can message them at any time. They are quite responsive and very helpful in resolving any questions. I am thrilled with 3Dsellers and plan to continue using it for a long time.

29 January 2024
Unprompted review
Rated 5 out of 5 stars

5 stars!

5 stars!!

This company is helpful with running my Ebay account and makes it a lot easier to be able to manage.
Staff are always super helpful when I have any issues or questions and reply as soon as possible to emails.

25 January 2024
Unprompted review
Rated 5 out of 5 stars

Loving 3dsellers so far

Loving 3dsellers so far, lots of useful things to help with running an eBay store, automated messaging, feedback, description templates, and customer service is fast to respond and sort out any issues you may have

21 January 2024
Unprompted review
Rated 5 out of 5 stars

Great company for multiple eBay sells

I have used this company for 2 years. Customer service is excellent and responsive. I found the shop design is working well to cross promote and the software quite easy to use. I particularly like the ability of editing cross different accounts in one place which saves time. Thanks and keep up the great work.

7 January 2024
Unprompted review
Rated 5 out of 5 stars

Time-saver, great support

The CSV import saves me a lot of time. Also being able to tag listings and set templates. A lot can be done in bulk. Automated offers is also a time-saver. And their support is quick to solve problems. They get right at it! Highly recommended for eBay businesses.

2 November 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Platform, Communication and Development

3D Sellers has been a wonderful platform to start as a beginner. With very detailed up to date help guides and friendly customer service.

They are welcome to new Ideas and willing to work with you, providing timely assistance and guidance.

A perfect place for all levels of development!

18 September 2023
Unprompted review
Rated 5 out of 5 stars

Really great

Really great. Happt to have a hands on meeting and dealt with issues really fast. Even though I am not that big a seller they still have the time to help me. Great stuff!

3 September 2023
Unprompted review
Rated 5 out of 5 stars

Excellent company to use

I have been using 3d sellers for over a year now, and they have been great. System easy to use, they answer or resolve any issues really quickly and extremely helpful. I am actually in the process of upgrading my account to include their multi channel integrations. I recommend they very highly.

15 August 2023
Unprompted review
Rated 1 out of 5 stars

Good Features but Erratic Performance

Was an excellent eBay solution a few years back. Then beginning in early 2022 and continuing until very recently the software became riddled with bugs and errors, many of which compromised core functionality. Support has understandably had trouble keeping up with responding to issues. We have lost a lot of productivity in listing items on eBay. We then recently became aware that a large percentage of our company's mobile descriptions are wrong on eBay. After a month still no help on that issue. The software is robust and powerful when working properly. Unfortunately, the working properly has been an issue. It's been more stable the last week or so which is a good sign I hope.

7 August 2023
Rated 5 out of 5 stars

The best platform for ebay

The best platform for ebay. I use it for sell digital product and it's perfect with the very practical database management. The customer service is really attentive to our requests.

5 August 2023
Unprompted review

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