3HLinen Reviews 

88
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the materials, noting that the fabrics feel genuinely premium, fit perfectly, and bring a wonderful warmth to their rooms. People also appreciate the extremely helpful support team, clear status updates throughout the process, and the smooth, straightforward ordering experience from start to finish. Some reviewers were not happy with the communication, pointing out occasional shipping delays regarding their custom orders. A few consumers also mentioned that some products arrived creased or required unexpected efforts to achieve a proper finished appearance.

What people talk about most

Product

Clients share positive opinions on product quality, craftsmanship, and the beauty of the natural linen items.... See more

Quality

People report positive experiences with quality, expressing overall delight with the craftsmanship and... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that communication is friendly and helpful.... See more

Order

Users describe positive interactions with order, highlighting custom sizing and helpful communication.... See more

User experience

Customers consistently note positive experiences with user experience, finding the entire ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent customer service 3HLinen. My gorgeous clay linen curtains are exactly as described on the website. The only issue was that the rod pockets were small (my bad) and I had trouble sliding my ro... See more

Rated 5 out of 5 stars

Excellent customer service when I mixed up my order slightly. Very helpful to ensure I had ordered what I was looking for. Absolutely thrilled once I receive my beautiful linen shower curtain. It w... See more

Rated 5 out of 5 stars

What a great company, they offer a wide range of curtain types, with different options for methods of hanging, thermal lining, blackout lining etc. The website is clear and very easy to navigate, the... See more

Rated 5 out of 5 stars

I am so happy with this curtain The quality is excellent and I loved that I could customise the size/colour to suit my home perfectly. I received updates along the way from start to finish which was g... See more


Company details

  1. Curtain Shop
  2. Bedding Shop
  3. Blinds shop
  4. Curtain Maker and Retailer
  5. Linen Shop

Written by the company

3HLinen is a family-owned company that was established in 2014. Our specialty lies in crafting curtains made from premium materials such as linen, velvet, and various other fine fabrics. Beyond curtains, our product range extends to include a variety of linen essentials designed to elevate every corner of your home. From linen shower curtains that infuse your bathroom with natural elegance to luxurious linen bedding that promises unparalleled comfort and style, we offer a diverse selection to cater to your unique preferences.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

88 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.4

All reviews

(88)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful curtains…

I am so happy with my beautiful linen blackout curtain from 3H. Looks gorgeous and beautifully made. 3H Linen were great to deal with - helpful and efficient. Delivery was quick. Highly recommend!

17 June 2025
Unprompted review
Rated 5 out of 5 stars

Love my Pillow Covers

For a while I've been looking for somewhere that I create custom-made sofa cushion covers and I stumbled across 3H . Samples were sent out for me to choose the right colour. I gave them the measurement's and my new cases arrived perfectly made . Communication throughout the whole process was perfect, and I would recommend them 100% for anything linen and custom-made!

7 June 2025
Unprompted review
Rated 4 out of 5 stars

Great value and support

I shopped around a lot of potential suppliers to try and find the best solution for Roman blinds in a mountain cottage bay window.
The 3H team were helpful in selecting the best fabric (including sending out a range of samples) and how to optimally customise the measurements.
I have now installed the blinds, which was relatively easy to do. The fabric and finishing are excellent and the products were significantly lower cost than competitors.
The only downside was delivery took a little longer than expected.
Thanks 3H team.

26 May 2025
Unprompted review
Rated 5 out of 5 stars

Custom made linen curtains

I ordered custom made linen curtains. The fabric is excellent quality and the workmanship is beautiful. This will definitely be my go to place for all my future linen curtains. I couldn't love them more🤍

8 May 2025
Unprompted review
Rated 5 out of 5 stars

My bedroom feels so much cozier now

My bedroom feels so much cozier now! These curtains have a beautiful drape and an elegant simplicity that blends perfectly with my decor. I’ll be ordering more for the rest of my home.

21 March 2025
Rated 5 out of 5 stars

Marga

Marga
My linen curtains are stunning.
The fabric is without any flaws, not always given with a naturel product. And I admire the skills of the seamstresses.

27 February 2025
Unprompted review
Rated 1 out of 5 stars

A master class of misleading

3H Linen – A Masterclass in Deception, Delays, and Disrespect

This is my first-ever Trustpilot review. I usually post on Google, where my reviews have millions of views, but 3H Linen makes it difficult to leave feedback—which is telling.

Misleading Delivery Times

Their website promises 5-6 day shipping from Australia and Europe, but my order took 21 days. I received repetitive, bizarre updates that made it feel like I was waiting for a stork to deliver my duvet cover from a linen fairyland rather than receiving a simple order.

The Worst Part – A Massive Seam Down the Centre

This is what truly set me off. My super king duvet cover arrived with a huge seam running down the middle, like they stitched together two smaller covers instead of using the correct fabric. Nowhere on their site or Instagram do they show this. Other brands source the proper fabric—3H Linen clearly doesn’t.

They advertise “handmade quality,” but this isn’t craftsmanship—it’s cutting corners and misleading customers.

Final Verdict

If you want a Frankenstein-stitched duvet, misleading shipping times, and excuse-filled updates, 3H Linen is perfect for you. Otherwise, shop elsewhere.

24 February 2025
Unprompted review
Rated 2 out of 5 stars

Linen fabric is lovely but took far too…

Linen fabric is lovely but took far too long to arrive - especially within Australia. Arrived too late for its intended purpose sadly.

23 December 2024
3HLinen logo

Reply from 3HLinen

We’re so glad you appreciated the quality of our linen fabric! However, we regret that it didn’t arrive in time for your intended purpose. Timely delivery is very important to us, and we’re always striving to improve our logistics.
If there's anything we can do to assist further, please don't hesitate to reach out.

Rated 5 out of 5 stars

Great curtains

The curtains were made and delivered promptly. I am very happy with the quality and the customer service was also great in assisting us in exactly how to hang the curtains (have only ever used blinds in the past)

21 November 2024
Rated 5 out of 5 stars

Wonderful quality!

I recently received my custom white linen curtains, and they arrived right on schedule, perfectly tailored to my specifications. The slubbed linen fabric is exquisite, and the craftsmanship is evident. The customer service was exceptional—I will definitely be placing another order!

3 January 2025

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