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4D Controls Reviews 255

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TrustScore 5 out of 5

4.8

Industrial equipment supplier
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Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, often noting that items classified as "used" appear new and function perfectly. The delivery service is frequently highlighted for its speed, efficiency, and careful packaging, ensuring products arrive quickly and undamaged. Reviewers also commend the outstanding service and the helpful, knowledgeable staff who provide technical advice and quick responses. A few other people also felt that while the product range is great, they experienced issues with the website not allowing them to add items to their cart. Additionally, some customers encountered problems with faulty items requiring returns or incorrect delivery locations, though the company generally went out of its way to correct these issues.

What people talk about most

Product

Customers had positive experiences with the product. Many reviewers praised the excellent condition of items,... See more

Delivery service

Consumers find the delivery service to be positive. Many reviewers highlight the prompt and fast delivery,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the prompt,... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team for their great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

the website is clear enough, payment, setting up delivery is easy, straightforward, payment done via PayPal with no issue. Good arrived faster than expected, on top of it all, the item classified as U... See more

Company replied

Rated 5 out of 5 stars

It was a pleasure to order these parts. Firstly, heaps of photos from different angles so i could confirm that the part i had ordered was the one i needed. secondly, quick postage...It almost arri... See more

Company replied

Rated 5 out of 5 stars

Was a pretty quick response with my queries due to the spare parts I was chasing. The process in our particular dealings worked very well as we were able to pass on some redundant hardware in return o... See more

Company replied

Rated 5 out of 5 stars

They had what we needed and fantastic service. We have seen bad serve and lies become common now but this company did what they said.

Company replied

Company details

  1. Industrial equipment supplier
  2. Automation company
  3. Industrial Estate

Written by the company

Founded in 2005, 4D Controls is a leading supplier of high-quality automation and control equipment, offering cost-effective alternatives across major brands like Siemens, ABB, Rockwell Automation (Allen Bradley), Schneider Electric, and more. We stand out with our commitment to professionalism and reliability, operating from Australia and the U.S., and shipping globally. Our used and refurbished equipment, including PLCs, come with a 2-year warranty. We offer services like repairs, robotics, and buying your equipment. Choose 4D Controls for reliable, efficient automation solutions and experience unmatched customer satisfaction. Let our expertise elevate your operations.

Contact info

4.8

Excellent

TrustScore 5 out of 5

255 reviews

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Rated 5 out of 5 stars

10/10

10/10! Found the item I needed on the website which detailed price and stock level, put it in the basket and paid. Could not have been easier.

21 April 2024
Rated 5 out of 5 stars

Overnight Shipping Local Stock

Client had an emergency, manufacturing facility where a PLC's comms card had failed.

4D controls had stock and was able to ship it out overnight, we had the part the next morning, client very happy.

13 March 2024

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