4D Controls logo
Visit website

4D Controls Reviews 255

•
TrustScore 5 out of 5

4.8

Industrial equipment supplier
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, often noting that items classified as "used" appear new and function perfectly. The delivery service is frequently highlighted for its speed, efficiency, and careful packaging, ensuring products arrive quickly and undamaged. Reviewers also commend the outstanding service and the helpful, knowledgeable staff who provide technical advice and quick responses. A few other people also felt that while the product range is great, they experienced issues with the website not allowing them to add items to their cart. Additionally, some customers encountered problems with faulty items requiring returns or incorrect delivery locations, though the company generally went out of its way to correct these issues.

What people talk about most

Product

Customers had positive experiences with the product. Many reviewers praised the excellent condition of items,... See more

Delivery service

Consumers find the delivery service to be positive. Many reviewers highlight the prompt and fast delivery,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the prompt,... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team for their great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

the website is clear enough, payment, setting up delivery is easy, straightforward, payment done via PayPal with no issue. Good arrived faster than expected, on top of it all, the item classified as U... See more

Company replied

Rated 5 out of 5 stars

It was a pleasure to order these parts. Firstly, heaps of photos from different angles so i could confirm that the part i had ordered was the one i needed. secondly, quick postage...It almost arri... See more

Company replied

Rated 5 out of 5 stars

Was a pretty quick response with my queries due to the spare parts I was chasing. The process in our particular dealings worked very well as we were able to pass on some redundant hardware in return o... See more

Company replied

Rated 5 out of 5 stars

They had what we needed and fantastic service. We have seen bad serve and lies become common now but this company did what they said.

Company replied

Company details

  1. Industrial equipment supplier
  2. Automation company
  3. Industrial Estate

Written by the company

Founded in 2005, 4D Controls is a leading supplier of high-quality automation and control equipment, offering cost-effective alternatives across major brands like Siemens, ABB, Rockwell Automation (Allen Bradley), Schneider Electric, and more. We stand out with our commitment to professionalism and reliability, operating from Australia and the U.S., and shipping globally. Our used and refurbished equipment, including PLCs, come with a 2-year warranty. We offer services like repairs, robotics, and buying your equipment. Choose 4D Controls for reliable, efficient automation solutions and experience unmatched customer satisfaction. Let our expertise elevate your operations.

Contact info

4.8

Excellent

TrustScore 5 out of 5

255 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Perfect transaction

This was probably one of the fastest shipments I ever received from a large company. Part was in brand new condition and works perfect. A+ COMPANY

12 January 2024
Rated 5 out of 5 stars

Actually it was a catastrophe but not…

Actually it was a catastrophe but not your fault. The parts were dispatched immediately and the parts listed. Good job. The courier on the other hand being TNT Fedex, after picking up the parts at 10:00am on 22 Dec, shut down for Christmas and didn’t deliver the express urgent parts until January or respond appropriately that wasn’t automated. And when I finally got the parts, I had ordered the wrong parts anyway. I needed Hydraulic and these were pneumatic. My bad, Damn! Might have been nice to work that out on 23 Dec!!!

21 December 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look