4Down are always a pleasure to deal with. Tom who works there is always down to help with whatever it is no matter how small ie product enquiry through to precise product specifics and logistics etc.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
4Down are always a pleasure to deal with. Tom who works there is always down to help with whatever it is no matter how small ie product enquiry through to precise product specifics and logistics etc.... See more
Company replied
Really good helpful service again. Had a problem trying to fit a new Relic rear bmx wheel, sent them some photos of the problem - as soon as they reopened after BH, messaged me straight back with a... See more
Company replied
Have been using 4DD for a while now, fantastic shop! Never had any issues at all - always has in good stock, great communications and always posts orders out pronto... what's not to like? Will b... See more
Company replied
4 down have the most banging stock and get that stock despatched to BMX comrades as fast as possible. My mits are now covered in some glorious bicycle union gloves, courtesy of their service.
Company replied
Distributing Rider Owned Rider Runs BMX Brands To The UK
Unit 6 Northridge Business Park, Haywood Way, TN35 4PP, Hastings, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you!
I ordered from Japan, and the process was smooth and hassle-free.
Everything went perfectly. Thanks again!

Reply from 4Down Distribution
Ordered product 6 months ago. Came a month or 2 later than expected. For such an expensive item, it came in a loose box, with holes in the sides and scuffed from being trabsported. Would expect some protection in packaging.
It was a Great First Experience !
Person was Super helpful and friendly.
They gave me a really good deal on an item. Im in USA so the Duty sucked but thats no ones fault. They threw in some stickers and a S&M Postcard Ive never seen so that made it very worth it. AWESOME !!!

Reply from 4Down Distribution
Great company to deal with. Quick response to order every time

Reply from 4Down Distribution

Reply from 4Down Distribution
I just received my Fit BMX bike 2026
Always 5 stars, super fast and safe shipping, excellent service, super friendly contact. Only a few days from England to Germany 👍🏼👍🏼

Reply from 4Down Distribution
Package was ship quickly! Had alittle issue in the shipping process, contacted customer support and within an hour it was all resolved and received the package the next day

Reply from 4Down Distribution

Reply from 4Down Distribution
4 down are always good. Great packaging, fast delivery. Good stock and good prices.

Reply from 4Down Distribution

Reply from 4Down Distribution
Great advice and service. Very positive experience when enquiring as to the right replacement parts on my son’s Fit Bike Co PRK BMX. Quick delivery too.

Reply from 4Down Distribution
My order reached a total that qualified me for free socks - they sent socks that will match the tee I purchased and I’m stoked, saving me £7.99 - thanks guys 🫶🏽
Absolute legends!

Reply from 4Down Distribution
5 star as always great customer service communication and always treated like you matter

Reply from 4Down Distribution
great frame, amazing welds and nicely balanced geometry. ordered from the US and when package shipped, it arrived in 3 days

Reply from 4Down Distribution
It was a great purchase experience. Got my order way faster than expected. Thanks!

Reply from 4Down Distribution
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.