4Down Distribution Reviews 

175
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

4Down are always a pleasure to deal with. Tom who works there is always down to help with whatever it is no matter how small ie product enquiry through to precise product specifics and logistics etc.... See more

Company replied

Rated 5 out of 5 stars

Really good helpful service again. Had a problem trying to fit a new Relic rear bmx wheel, sent them some photos of the problem - as soon as they reopened after BH, messaged me straight back with a... See more

Company replied

Rated 5 out of 5 stars

Have been using 4DD for a while now, fantastic shop! Never had any issues at all - always has in good stock, great communications and always posts orders out pronto... what's not to like? Will b... See more

Company replied

Rated 5 out of 5 stars

4 down have the most banging stock and get that stock despatched to BMX comrades as fast as possible. My mits are now covered in some glorious bicycle union gloves, courtesy of their service.

Company replied

Company details

  1. Bicycle Shop

Written by the company

Distributing Rider Owned Rider Runs BMX Brands To The UK


Contact info

4.9

Excellent

TrustScore 5 out of 5

175 reviews

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Hasn’t replied to negative reviews

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4.9

All reviews

(175)

32 reviews in the last 12 months

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Rated 5 out of 5 stars

Big up 4Down!

I'd made an enquiry to S&M regarding my not being able to find any 12 Step bars in stock anywhere. Subsequently I got an email from 4Down saying that they'd be getting some in stock the following week. I couldn't believe how helpful that was of them to reach out and notify me thus! I ordered the bars straight away and they arrived the day after 4Down got them in.
My experience dealing with this company was absolutely banging!
The 12 Step bars are sick! I'm 6 foot 5, and, thanks to these bars, I can ride a 20 inch BMX (with a good length top tube) very comfortably indeed.
Thanks to S&M for making these bars, and thanks again to 4Down Distribution for their excellent service!

24 July 2023
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Reply from 4Down Distribution

Stoked we could help you out with your order and thank you for stopping by to leave a review!

Rated 5 out of 5 stars

polite

polite, quick response and very professional

12 July 2023
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Reply from 4Down Distribution

Thank you for your review Alistair, glad we could help!

Rated 5 out of 5 stars

Excellent chat advice with photos to help fittingbproducts

Really good helpful service again. Had a problem trying to fit a new Relic rear bmx wheel, sent them some photos of the problem - as soon as they reopened after BH, messaged me straight back with a pic of correct fitting.
Only thing that's frustrating is you can't reply direct to the chat email, mine bounced back to Shopify.
You have to go on the Shop and use Chat function. A direct Customer service email would be good for me.

29 May 2023
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Reply from 4Down Distribution

Hey Mark, thank you for the review, we're glad that we could help with your issue. And thank you for the feedback on our online chat feature, we will look in to a way to improve this, if you do need to contact us in relation to anything in the mean time please feel free to drop us an email to info@4downdistribution.com and we will get back to you asap.

Rated 5 out of 5 stars

Top class!!

Nice and quick delivery! Ace pair of free socks with my order. Nice one guys 🤙

20 March 2023
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Reply from 4Down Distribution

Who doesn't love free socks! 🧦 Glad we could help Alex, have a great day!

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