4tothe9.com Reviews 31

TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Very vague with shipping. Hoodie is decent quality but almost immediately after wearing lots of stitching was coming out. Cool hoodie tho you get what u pay for I guess

Rated 5 out of 5 stars

Definitely Recommend shopping at 4tothe9. I’ve bought 4 pairs of jeans from them now and I’ve been extremely satisfied each time. The fit and quality of the jeans are incredible at a very reasonable p... See more

Rated 1 out of 5 stars

I have ordered an item from them more than a month ago and still haven’t received anything. I have attempted to reach out to them, 2 emails and multiple messages on their social media account later, I... See more

Company replied

Rated 1 out of 5 stars

Absolutely slow service. Ordered a hoodie on 7th of december and another two days after. Hoped they would arrive before christmas, but as of 27th they still haven't arrived in Denmark. I got an e... See more

3.0

Average

TrustScore 3 out of 5

31 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 28% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Definitely Recommend shopping at…

Definitely Recommend shopping at 4tothe9. I’ve bought 4 pairs of jeans from them now and I’ve been extremely satisfied each time. The fit and quality of the jeans are incredible at a very reasonable price! I also appreciate Tristan and the 4tothe9 team always responding to comments on all their platforms aswell as offering discount codes and sales so frequently! I’ve also bought their hoodie and newly dropped plaid reversible zip up and they’ve done an incredible job once again! I’m honestly shocked to see so many low rated reviews, my personal experience with 4tothe9 has been excellent and I will remain a loyal customer!

18 March 2026
Unprompted review
Rated 1 out of 5 stars

Fake!!!

Fake!!!! Do not order anything, i ordered trousers on November 30th 2025 and nothing arrived in Berlin- the track number says, the trousers are at the Cote d’ Ivoire!!! wTF!! I wrote 2 emails- nobody answers

30 November 2025
Unprompted review
4tothe9.com logo

Reply from 4tothe9.com

Hi Carola,

I’m really sorry your order didn't arrive. I completely understand how frustrating this must be. To make it up to you, I’d like to offer you a discount on your next order or partial refund on your current one. Please reach out to us directly so we can get this sorted.

Thank you,
4tothe9 Team.

Rated 1 out of 5 stars

TERRIBLE COSTUMER SERVICE

I ordered a pair of pants at the end of August. They were supposed to arrive within a certain timeframe, but they never did. I contacted customer service, and they told me the package might arrive by September 29 and that I would get a refund if it didn’t.

The package didn’t arrive on September 29, and it didn’t arrive for another whole month. During that time, I contacted customer service multiple times by email, Instagram, and TikTok, but I never received a single reply. Not even once.

The order finally arrived on November 5 after being held at customs, but the complete lack of communication made the whole experience very frustrating. Delays can happen, and I would have understood that, but being completely ignored made me feel like I had been scammed.

The pants themselves are nice, but the customer service is absolutely terrible. One single helpful reply would have been enough to avoid this bad review.

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Love the clothing and style they have

Love the clothing and style they have! Have been purchasing for awhile now and have never experienced any issues! Love their jeans how they fall so perfectly and the boots are my favorite shoes to wear! Thankyou!

15 October 2025
Unprompted review
Rated 1 out of 5 stars

Almost a full month later still nothing

I ordered a double-layerd t-shirt. When I bought it I got no confirmation e-mail. Also it said it would take 6-10 days to ship. When I looked on the site for more information it was suddenly 1-14. Then I send them an dm on Instagram, I would recieve my order 2 weeks later. Now, actully 2 weeks later still nothing. So for the dutch people like me, do not order anything from this site!

12 October 2025
Unprompted review
Rated 1 out of 5 stars

Horribel service

Horribel service. Havent received my pants i ordered a month ago. Havent heard anything and my money is gone

4 October 2025
Unprompted review
Rated 5 out of 5 stars

Quality

The Marketing, product and contact was very easy. 4tothe9 even replied to my instagram dm with questions about the product and sizing.

About the product, the packaging was minimal and the quality and fit is amazing. Will definitely be buying again, big fan!

24 September 2025
Unprompted review
Rated 5 out of 5 stars

absolutely amazing

not sure why this brand has so many 1 star reviews, just got my new jeans from here and i could not be happier with them, especially for the price. i promise ordering from here will not leave u feeling dissapointed

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Do amazing jeans

I bought a pair of the distressed denim jeans v2. They are quite thick and comfortable to wear and the sizing on them is amazing as they fit me perfectly with a great amount of baggyness on them.

8 September 2025
Unprompted review
Rated 1 out of 5 stars

Unreceived item

I have ordered an item from them more than a month ago and still haven’t received anything. I have attempted to reach out to them, 2 emails and multiple messages on their social media account later, I still have not received a reply. Absolutely terrible customer service.

7 June 2025
Unprompted review
4tothe9.com logo

Reply from 4tothe9.com

Hi Omeed,

I’m really sorry your order didn't arrive. I completely understand how frustrating this must be. To make it up to you, I’d like to offer you a discount on your next order or partial refund on your current one. Please reach out to us directly so we can get this sorted.

Thank you,
4tothe9 Team.

Rated 1 out of 5 stars

Please don't buy from here!

Absolutely terrible experience, bought some jeans that arrived not only faulty (rip in them) But also the measurements were off and completely diffrent to what is stated on their website, reached out via email and social media and still no reply or refund/money back had to contact my bank..

Don't fall for the cool tiktok/insta reels, poorly run brand with no professional customer service etiquette, very amateur and just looking to fleece their followers for a quick buck.

8 April 2025
Unprompted review
Rated 1 out of 5 stars

scam

i have been waiting for 2 months and still havent received my clothing, i also had to pay 30 euros extra wich i didnt know before i orderd. It said ill get my package in another 1-2 weeks. Dont order here!

28 December 2024
Unprompted review
Rated 1 out of 5 stars

Dont buy anything from this store

Dont buy anything from this store, i ordered some jeans like mid december, eventually i got a notification from my ups that my parcel will be send back because of the incorrect adress while they said that it would be here that week, I’ve sended them 2 mails about it on january 8, havent received any answers still.. horrible experience

12 January 2025
Unprompted review
Rated 1 out of 5 stars

Wrong measurements on pants

Bad customer service and wrong measurements on pants. Bought a size with the measurements I wanted on the website, but when the pants arrived they were 5 centimeters shorter in length instead of what was stated on the website. Also took 3 weeks to recived my product.

Ignored by email when I reached out about the problem and to this day I have still not received a reply.

11 August 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look