53 Degrees North Reviews 

2,049
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Ordered a jacket late on a Sunday night a week before Christmas. I genuinely thought it would arrive after Christmas but that wasn't a problem. Arrived first thing Tuesday morning! Product is... See more

Rated 5 out of 5 stars

Very nice outdoors clothing, swim and surf wear, sunglasses and every outdoorsy accessory you can think of, they have it all. They have virtually every brand of outdoors jackets, there are too many... See more

Rated 5 out of 5 stars

Was recently visiting the Carrickmines store as I needed a new jacket and boots. I cannot be grateful enough to James for helping choose a pair of boots, and Fiona for helping me with choosing a new N... See more

Rated 5 out of 5 stars

Visited the Carrickmines store the other day and bought a new pair of running shoes with great help from James. I appreciated his patience and attentiveness finding what was right for me. A brilliant... See more

Company details

  1. Outdoor clothing and equipment shop
  2. also in
  3. Activewear shop
  4. Camping Shop
  5. Running Shop
  6. Shoe shop
  7. Winter sport shop

Written by the company

You’ll find a huge selection of the world’s most popular brands including The North Face, Berghaus, Columbia, Yeti, Jack Wolfskin, Helly Hansen, Regatta, Craghoppers, Icebreaker, Merrell, Osprey, Deuter plus many more. With over 20 years of dedicated service in Irelands outdoor adventure industry, our staff will help you find what you are looking for whether it’s hiking, walking, camping, climbing, kayaking, mountaineering, running, sailing, skiing, surfing, travelling or trekking you will be safe in the knowledge that you’re buying they very best equipment at the very best price. The team at 53 Degrees North are all outdoor enthusiasts and we wish to share our passion with you. To all of you, from all of us at 53 Degrees North - Thank you and Happy Adventures! Martin Blacker General Manager


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(2,049)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Looking for hiking boots? Try here first

In search of a lightweight hiking boot, and wanting to support Irish businesses, I had a look on 53 Degrees North. Found what I was looking for, and delivery time was good considering it was a holiday weekend.

7 May 2020
Unprompted review
Rated 3 out of 5 stars

Ordered items on Monday

Ordered items on Monday, that could have been sent to me on Monday, called today and asked when they were going to send them to me, was told I wasn't getting them.
They were closing the website because of the virus.
These were food items.
Was informed I could have my money back.
Very pleasant people on the phone, lovely manners, but I can't say the same about the dedication to customers with disabilities.
Those items might have made my life easier next week.

18 March 2020
Unprompted review
Rated 1 out of 5 stars

Just tried on a pair of walking pants

Just tried on a pair of walking pants, asked at the counter for a longer leg size,as I am 6'3".
The female assistant was as rude ,not one bit pleasant . I tried on a size 40" waist and Regular leg and I wanted 40" long leg.Before she even checked the system she said they only come in a size 38' Regular.
I had to inform her the pair I had In my hands was a size 40" Regular and was told, no we don't have them.
I proceeded to buy a Columbia beanie hat, very grudgingly it was passed back over the counter. I had to ask her to pop it into a bag. It was a big deal for her to put it in the bag while doing so dropped all my receipts on the floor and eventually handing over the bag.
A crash course in customer service is definitely recommended for this very rude member of your staff. No a pleasent experience at all .
Saturday 22/2/2020 at 12:24:02

22 February 2020
Unprompted review
53 Degrees North logo

Reply from 53 Degrees North

Hi. Thank you for your feedback and we are sorry to hear about your experience in store. Apologies for this. Can you please email us on info@53degreesnorth.ie with information on which store you visited? Kind regards, Simon.

Rated 1 out of 5 stars

I ordered a sweatshirt wich it arrived…

I ordered a sweatshirt wich it arrived was a totally wrong one...if you dont have the one on display to buy dont send me something I dont want..I will never be using your website again...

22 February 2020
Unprompted review
53 Degrees North logo

Reply from 53 Degrees North

Hi. We are sorry to hear you received the incorrect item and apologies for the error. We have emailed you directly and will work on resolving this for you. Many thanks. Simon.

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